Operations Director Jobs in New York
Operations Director jobs in New York are among the most active in the country, concentrated in finance, healthcare, media, logistics, and professional services, with demand at every level from emerging operations managers stepping into director roles to senior leaders overseeing enterprise-wide functions. The heaviest hiring is in New York City, with additional volume in Buffalo and Albany, where anchor employers like JPMorgan Chase, Memorial Sloan Kettering, and Verizon consistently recruit for operations leadership. Supply chain optimization, financial operations, and healthcare operations are the most sought-after specialties across current New York listings. Find a role that fits below and apply directly.
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Showing 5 of 279+ Operations Director jobs
Our mission at Duolingo is to develop the best education in the world and make it universally available. It's a big mission, and that's where you come in!
At Duolingo, you'll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You'll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that's both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role...
Duolingo's Ads business helps fund our mission by keeping core learning free while raising the bar on ad quality. We're looking for a Director of Ad Platform Operations to lead the technical and operational backbone of Duolingo Ads across direct-sold and programmatic. This role sits at the intersection of AdOps, technical account management, and programmatic strategy: you will own campaign delivery quality, troubleshoot complex issues with buyers and platforms, shape how we package and scale PMP / PG demand, and build the systems, processes, and team that make our ads business more reliable and more scalable.
You'll partner closely with Sales, Account Management, Product, Engineering, Data, Finance, buyers, DSPs, SSPs, and external AdOps partners to improve campaign performance and operational excellence. Success in this role means building a high-accountability operating model across GAM architecture, QA, reporting, pacing, partner onboarding, and technical support—while helping Duolingo evolve from a mostly open-auction setup into a more premium, deal-led programmatic business.
You will...
- Own Google Ad Manager (GAM) structure and hygiene including canonical ad unit design, yield group logic, order and line-item standards alongside trafficking, QA, and launch workflows with clear SLAs and escalation paths.
- Act as the senior escalation point for complex campaign delivery issues across direct, PMP, and PG deals, working directly with buyers, DSPs, SSPs, and internal teams including monitoring pacing, reconciling 1P/3P reporting discrepancies, and flagging under-delivery risk with recommended fixes.
- Partner with Sales and Account Management on pre-sale feasibility, targeting and tagging requirements, measurement questions, and programmatic deal setup and build the documentation and training that lets commercial teams sell technical ad products without constant specialist support.
- Accelerate premium programmatic revenue by packaging inventory, configuring always-on and custom PMP/PG deals, and onboarding new SSPs, demand sources, and measurement vendors scaling premium demand without degrading UX or operational quality.
- Identify the critical resources, people, vendor partners, and technology required for ad operations to scale, and drive prioritization across them.
✅ You have...
- 8+ years in digital advertising, AdOps, or technical advertising solutions, with deep hands-on expertise in Google Ad Manager, trafficking, QA, troubleshooting, pacing, reporting, and campaign delivery across direct and programmatic.
- Experience working directly with buyers, DSPs, SSPs, or publisher-side programmatic teams to resolve technical campaign issues grounded in strong knowledge of programmatic buying, measurement, ad verification, targeting, deal types, and the operational realities of PMP and PG execution.
- A proven ability to build or scale operational systems, including SLA-based support workflows, escalation paths, QA processes, documentation, and ticket-based issue management.
- Experience partnering cross-functionally with Sales, Account Management, Product, Engineering, and Data in a fast-moving environment with evolving products and imperfect systems.
- Sound judgment, strong communication skills, and the ability to stay hands-on in the details while setting strategy and raising the bar for how the function operates.
- Exceptional candidates will have...
- Experience helping a premium publisher or consumer app scale from open-auction programmatic toward a deal-led PMP/PG model including first-party data signaling, audience packaging, and other ways publishers make inventory more valuable to buyers.
- Experience with video and mobile app ad products, including the technical requirements around viewability, click tracking, measurement, and creative QA.
- Experience managing globally distributed operations support, including offshore or external vendor partners.
Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here.
Job Alerts: Sign up for job alerts here.
Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.
Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we'll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.
Our mission at Duolingo is to develop the best education in the world and make it universally available. It's a big mission, and that's where you come in!
At Duolingo, you'll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You'll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that's both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role...
Duolingo's Ads business helps fund our mission by keeping core learning free while raising the bar on ad quality. We're looking for a Director of Ad Platform Operations to lead the technical and operational backbone of Duolingo Ads across direct-sold and programmatic. This role sits at the intersection of AdOps, technical account management, and programmatic strategy: you will own campaign delivery quality, troubleshoot complex issues with buyers and platforms, shape how we package and scale PMP / PG demand, and build the systems, processes, and team that make our ads business more reliable and more scalable.
You'll partner closely with Sales, Account Management, Product, Engineering, Data, Finance, buyers, DSPs, SSPs, and external AdOps partners to improve campaign performance and operational excellence. Success in this role means building a high-accountability operating model across GAM architecture, QA, reporting, pacing, partner onboarding, and technical support—while helping Duolingo evolve from a mostly open-auction setup into a more premium, deal-led programmatic business.
You will...
- Own Google Ad Manager (GAM) structure and hygiene including canonical ad unit design, yield group logic, order and line-item standards alongside trafficking, QA, and launch workflows with clear SLAs and escalation paths.
- Act as the senior escalation point for complex campaign delivery issues across direct, PMP, and PG deals, working directly with buyers, DSPs, SSPs, and internal teams including monitoring pacing, reconciling 1P/3P reporting discrepancies, and flagging under-delivery risk with recommended fixes.
- Partner with Sales and Account Management on pre-sale feasibility, targeting and tagging requirements, measurement questions, and programmatic deal setup and build the documentation and training that lets commercial teams sell technical ad products without constant specialist support.
- Accelerate premium programmatic revenue by packaging inventory, configuring always-on and custom PMP/PG deals, and onboarding new SSPs, demand sources, and measurement vendors scaling premium demand without degrading UX or operational quality.
- Identify the critical resources, people, vendor partners, and technology required for ad operations to scale, and drive prioritization across them.
✅ You have...
- 8+ years in digital advertising, AdOps, or technical advertising solutions, with deep hands-on expertise in Google Ad Manager, trafficking, QA, troubleshooting, pacing, reporting, and campaign delivery across direct and programmatic.
- Experience working directly with buyers, DSPs, SSPs, or publisher-side programmatic teams to resolve technical campaign issues grounded in strong knowledge of programmatic buying, measurement, ad verification, targeting, deal types, and the operational realities of PMP and PG execution.
- A proven ability to build or scale operational systems, including SLA-based support workflows, escalation paths, QA processes, documentation, and ticket-based issue management.
- Experience partnering cross-functionally with Sales, Account Management, Product, Engineering, and Data in a fast-moving environment with evolving products and imperfect systems.
- Sound judgment, strong communication skills, and the ability to stay hands-on in the details while setting strategy and raising the bar for how the function operates.
- Exceptional candidates will have...
- Experience helping a premium publisher or consumer app scale from open-auction programmatic toward a deal-led PMP/PG model including first-party data signaling, audience packaging, and other ways publishers make inventory more valuable to buyers.
- Experience with video and mobile app ad products, including the technical requirements around viewability, click tracking, measurement, and creative QA.
- Experience managing globally distributed operations support, including offshore or external vendor partners.
Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here.
Job Alerts: Sign up for job alerts here.
Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.
Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we'll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.
See All 279+ Operations Director Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Operations Director JobsOperations Director Jobs by City in New York
Where New York roles are concentrated, by current openings.
Operations Director Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education13
- Healthcare & Medical Services13
- Technology & Software8
- Consulting & Professional Services4
- Music2
What New York Employers Look For
The qualifications that appear most often in operations director jobs across New York.
- Bachelor's degree in business, operations management, or a closely related field required
- Seven or more years of progressive operations management experience in a New York industry
- Demonstrated ability to lead cross-functional teams of twenty or more staff members
- Proficiency with enterprise resource planning systems such as SAP, Oracle, or similar platforms
- Experience managing P&L responsibility and presenting performance metrics to executive leadership
- PMP certification or Lean Six Sigma credential strongly preferred by New York employers
Operations Director Jobs in New York: Frequently Asked Questions
How do you become an operations director in New York?
The most direct path is a bachelor's degree in business administration or operations management, followed by progressive management experience in a New York industry such as finance, healthcare, or logistics. Operations director is not a state-licensed role in New York, so no board exam or registration applies. Employers increasingly expect an MBA for senior appointments, and credentials like PMP or Lean Six Sigma give candidates a concrete edge in competitive New York searches.
Which companies hire operations directors in New York?
Employers hiring operations directors in New York right now include Essen Health Care, Regeneron, and Columbia University, based on current listings on Migrate Mate as of August 2026. New York's dense concentration of financial institutions, hospital systems, and media and technology companies means demand is spread across multiple industries rather than a single dominant sector.
Which New York cities have the most operations director jobs?
New York, Brooklyn, and Bronx have the most operations director openings in New York. New York City accounts for the large share of listings given its concentration of corporate headquarters, major hospital networks, and financial services firms, while Buffalo and Albany generate consistent demand through regional healthcare systems, state government operations, and manufacturing and logistics employers anchored outside the metro.
Are there remote operations director jobs in New York?
Yes, but they are less common than in purely analytical roles, because operations directors typically oversee teams, facilities, or supply chains that require on-site presence. About 47% of operations director openings tied to New York are remote or hybrid as of August 2026, with hybrid arrangements more prevalent than fully remote. The functions most likely to allow remote days are financial operations, strategic planning, and vendor management rather than facilities or logistics oversight.
How can I get hired as an operations director in New York with little or no experience?
The most realistic entry path is moving into an operations manager or senior operations analyst role first and building toward the director title from there. Large New York employers like hospital systems in the NYC Health + Hospitals network and financial firms in Lower Manhattan regularly hire operations coordinators and analysts as stepping stones. A PMP credential or an MBA from a New York institution helps candidates without a long management history compete, and lateral moves from project management or supply chain roles are common entry points.
Where can I find and apply to operations director jobs in New York?
You can find and apply to operations director jobs in New York on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings, find roles that fit your experience and location, and apply directly to the ones that match.
See All 279+ Operations Director Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Operations Director Jobs