Operations Manager Jobs in Maryland

Center Operations Manager | Maryland

Locations: Glen Burnie & Bethesda, Maryland
Schedule: Monday–Friday

We’re looking for the person who keeps everything moving.

United Theranostics is looking for a Center Operations Manager to oversee day-to-day operations across our Glen Burnie and Bethesda outpatient centers.

This is a hands-on leadership role for someone who knows healthcare operations, thrives in a fast-paced environment, and can calmly solve problems before they become bigger problems. You’ll create, reinforce, and continuously improve processes and workflows while adapting to the changing needs of a growing organization.

You’ll work closely with physicians, clinical teams, clinical trials, nuclear medicine technologists, and front-desk staff to keep patient flow, scheduling, staffing, and daily operations running smoothly.

What You’ll Do

• Oversee daily operations across our Glen Burnie and Bethesda centers, moving between locations as needed
• Manage complex scheduling, patient flow, and front-desk workflows
• Create, implement, reinforce, and continuously improve processes and workflows
• Prioritize competing operational needs and quickly resolve issues that arise
• Partner closely with physicians, clinical teams, clinical trials, and nuclear medicine teams
• Lead, coach, and support employees while addressing employee relations and performance issues
• Anticipate operational needs, identify bottlenecks, and implement practical solutions
• Help ensure an exceptional patient experience while maintaining HIPAA and patient confidentiality requirements
• Adapt processes and priorities as the organization grows and operations evolve

What You Must Have

• 5+ years of healthcare operations experience
• Strong experience managing an outpatient center or medical practice
• Experience in oncology, nuclear medicine, radiology/imaging, or a similarly complex specialty
• Demonstrated expertise in complex scheduling and workflow management
• Experience with employee relations, coaching, and team leadership
• Strong front-desk and patient access operations experience
• Ability to work effectively with physicians and multidisciplinary clinical teams
• Ability to work between Glen Burnie and Bethesda
• Excellent judgment, organization, and communication skills
• Ability to stay calm, professional, and solutions-focused when things get busy

The Right Person

You’re warm with patients and cool under pressure.

You see the problem before everyone else does. You know what needs to happen first when everything seems urgent. You can work with a physician, help a front-desk employee solve a problem, and jump into the middle of a hectic day without losing your composure.

You’re organized, proactive, practical, and comfortable getting things done.

And yes, a sense of humor helps. Healthcare can be serious. We don't have to be.

If you’re the person who can keep two busy centers running like a well-oiled machine, we’d like to meet you.

Pay: $85,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have at least 5 years of healthcare operations experience, including experience in an outpatient medical practice or center?
• Do you have experience working in an oncology, nuclear medicine, radiology/imaging, or similarly complex specialty practice?
• What is your desired annual base salary?

Work Location: In person