OPT Claims Resolution Specialist Jobs
Claims Resolution Specialist roles involve investigating, analyzing, and resolving insurance or billing disputes, making them a strong fit for OPT students with analytical or healthcare administration backgrounds. Your 12-month OPT window (or 24-month STEM extension if your degree qualifies) gives you meaningful time to build experience in a field where many employers actively hire international graduates.
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Get Access To All JobsINTRODUCTION
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
ROLE AND RESPONSIBILITIES
Auto Injury is a customer-facing segment handling bodily injury and uninsured/underinsured claims along with property damage claims involving injuries. The Injury segment is on the cutting edge with the use of analytics to support claim employees in developing enhanced skillsets to support and protect our policyholders. Claims will be tiered within Injury based upon their claim characteristics, complexity, and severity. This could range from non-attorney represented bodily injuries, up to attorney represented and/or litigation claims.
Helping people recover from the unexpected can be one of the most rewarding aspects of the Injury claims position. We empower our claim handlers to take ownership of the customer experience, demonstrate learning agility, apply their knowledge, and lead through the eyes of our customers. Responsibilities for this role include:
- Reviewing and analyzing injury claims to determine coverage, liability, and damages
- Conducting thorough investigations by gathering relevant information, interviewing involved parties, and reviewing supporting documentation
- Evaluating medical records, police reports, and other related documents to assess the extent of injuries and liability
- Negotiating settlements with claimants, ensuring fair compensation is provided within policy limits
- Documenting all claim activities, maintaining accurate records, and preparing reports as required
- Collaborating with internal teams, including legal, medical, and risk assessment, to ensure proper claim handling
- Claims employees may occasionally deal with difficult and emotional investigations which include traumatic injury and loss of life
- Handling may include lawsuits and/or demands as well as working with Attorneys
This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
BASIC QUALIFICATIONS
Competitive candidates demonstrate the following:
- Prior claim handling experience
- Strong written and verbal communication skills
- Strong critical thinking and decision-making skills
- Ability to multi-task across technical platforms
- Strong organizational and time management skills
- Effective negotiation skills
- Ability to work collaboratively in a team environment while also being self-motivated and able to work independently
- Identification of complexities that may require coordination with independent experts, vendors, or defense counsel
- Bachelor's Degree
Claim handling experience including:
- Bodily injury and property damage liability claims, as well as uninsured or underinsured motorist coverage claims
- Verification of coverage, legal liability, and extent of damage to persons and property by using knowledge of policies, procedures, laws, statutes, and insurance regulations
- Litigation experience
ADDITIONAL DETAILS
- Employees must successfully complete all required training, including applicable proficiency and licensing exam(s), and background checks required of various state(s).
- State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.
OUR BENEFITS
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
- Potential starting salary range: $66,071.85-$83,535.93
- Starting salary will be based on skills, background, and experience
- High end of the range limited to applicants with significant relevant experience
- Potential yearly incentive pay up to 15% of base salary
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
- Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
- Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
- Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
- Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
- Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
- Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
- Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!
INTRODUCTION
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
ROLE AND RESPONSIBILITIES
Auto Injury is a customer-facing segment handling bodily injury and uninsured/underinsured claims along with property damage claims involving injuries. The Injury segment is on the cutting edge with the use of analytics to support claim employees in developing enhanced skillsets to support and protect our policyholders. Claims will be tiered within Injury based upon their claim characteristics, complexity, and severity. This could range from non-attorney represented bodily injuries, up to attorney represented and/or litigation claims.
Helping people recover from the unexpected can be one of the most rewarding aspects of the Injury claims position. We empower our claim handlers to take ownership of the customer experience, demonstrate learning agility, apply their knowledge, and lead through the eyes of our customers. Responsibilities for this role include:
- Reviewing and analyzing injury claims to determine coverage, liability, and damages
- Conducting thorough investigations by gathering relevant information, interviewing involved parties, and reviewing supporting documentation
- Evaluating medical records, police reports, and other related documents to assess the extent of injuries and liability
- Negotiating settlements with claimants, ensuring fair compensation is provided within policy limits
- Documenting all claim activities, maintaining accurate records, and preparing reports as required
- Collaborating with internal teams, including legal, medical, and risk assessment, to ensure proper claim handling
- Claims employees may occasionally deal with difficult and emotional investigations which include traumatic injury and loss of life
- Handling may include lawsuits and/or demands as well as working with Attorneys
This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
BASIC QUALIFICATIONS
Competitive candidates demonstrate the following:
- Prior claim handling experience
- Strong written and verbal communication skills
- Strong critical thinking and decision-making skills
- Ability to multi-task across technical platforms
- Strong organizational and time management skills
- Effective negotiation skills
- Ability to work collaboratively in a team environment while also being self-motivated and able to work independently
- Identification of complexities that may require coordination with independent experts, vendors, or defense counsel
- Bachelor's Degree
Claim handling experience including:
- Bodily injury and property damage liability claims, as well as uninsured or underinsured motorist coverage claims
- Verification of coverage, legal liability, and extent of damage to persons and property by using knowledge of policies, procedures, laws, statutes, and insurance regulations
- Litigation experience
ADDITIONAL DETAILS
- Employees must successfully complete all required training, including applicable proficiency and licensing exam(s), and background checks required of various state(s).
- State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.
OUR BENEFITS
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
- Potential starting salary range: $66,071.85-$83,535.93
- Starting salary will be based on skills, background, and experience
- High end of the range limited to applicants with significant relevant experience
- Potential yearly incentive pay up to 15% of base salary
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
- Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
- Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
- Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
- Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
- Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
- Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
- Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!
See all 198+ OPT Claims Resolution Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Claims Resolution Specialist Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Claims Resolution Specialist
Target employers with established HR infrastructure
Large insurers, hospital systems, and third-party administrators process claims at scale and have HR teams experienced with OPT work authorization. Smaller billing companies may not have dealt with it before, which adds friction to the hiring process.
Highlight your STEM extension eligibility upfront
If your degree is in health informatics, data analytics, or a qualifying STEM field, mention your 24-month extension eligibility in your cover letter. It meaningfully extends your authorized work period and makes sponsorship conversations more practical for employers.
Frame your analytical skills in claims-specific language
Employers want candidates who can interpret Explanation of Benefits documents, identify billing discrepancies, and apply payer-specific rules. Translate coursework or internship experience into this terminology rather than describing general data or research skills.
Research employers who file H-1B petitions in your field
Claims resolution roles exist across healthcare systems, insurance carriers, and revenue cycle management firms. Employers who have previously sponsored H-1B visa workers in similar roles are more likely to be open to OPT hiring and eventual visa sponsorship discussions.
Obtain a relevant certification before applying
Credentials like the Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) signal technical competency to hiring managers. They also demonstrate commitment to the field, which can differentiate you from other entry-level candidates on OPT.
Address OPT authorization clearly and confidently in interviews
Many hiring managers are unfamiliar with F-1 OPT. Prepare a one-paragraph explanation covering your authorization period, STEM extension eligibility if applicable, and what the employer needs to do, which is simply verify your EAD card.
Claims Resolution Specialist OPT: Frequently Asked Questions
Do Claims Resolution Specialist roles typically sponsor OPT students for H-1B visas?
Sponsorship varies significantly by employer. Large hospital networks, national insurers, and revenue cycle management firms like Cotiviti or Optum have sponsored H-1B workers in claims-adjacent roles and are more likely to consider OPT candidates with a path to sponsorship. Smaller billing offices rarely have the infrastructure for it. Filtering by employer size and prior H-1B history is the most reliable way to identify sponsorship-friendly opportunities.
Does a Claims Resolution Specialist role qualify for the 24-month STEM OPT extension?
It depends on your degree, not your job title. If your F-1 program was in health informatics, healthcare data analytics, computer science, or another STEM-designated field, you may qualify for the 24-month STEM extension regardless of your job title. The role itself must also involve direct application of your STEM knowledge. Work with your DSO to confirm your degree qualifies before relying on the extension in job applications.
What documents do I need to present when starting a Claims Resolution Specialist job on OPT?
You'll present your Employment Authorization Document (EAD) card and passport during the I-9 verification process on or before your first day. Your employer cannot require you to produce other immigration documents beyond what the I-9 form permits. Keep a copy of your OPT approval notice separately in case questions arise about your authorized period or employer reporting requirements under STEM OPT.
Can I work for a healthcare staffing agency as a Claims Resolution Specialist on OPT?
Yes, but the agency must be your employer of record for OPT purposes. You cannot work as an independent contractor on standard OPT. If you're on STEM OPT, your employer must also be enrolled in E-Verify, which most established staffing agencies are. Confirm E-Verify enrollment before accepting an offer, since working for a non-enrolled employer on STEM OPT can jeopardize your status.
Where can I find Claims Resolution Specialist jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT and international students, so the job listings are filtered for visa-friendliness rather than requiring you to screen hundreds of postings manually. Claims resolution roles appear across healthcare, insurance, and revenue cycle categories. Searching Migrate Mate by role type lets you identify which employers have experience working with OPT students before you apply.