OPT Microsoft Power Platform Jobs
Microsoft Power Platform jobs are a strong fit for F-1 OPT students with backgrounds in computer science, information systems, or business analytics. Most roles qualify as STEM OPT extensions, giving you up to 36 months of work authorization. Employers commonly sponsor H-1B visas for Power Platform specialists due to consistent demand.
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The primary purpose of this position is to provide Microsoft core infrastructure support for Managed Services customers, with a strong focus on on-premises technologies including Windows Server, Active Directory, domain controllers, Group Policy, SCCM, and related Microsoft infrastructure. Cloud experience is valuable as a secondary skill set but is not the primary focus of this role. This role operates in a reactive break/fix support model. The Engineer works directly with multiple customers in a fast-paced, case-based environment to assess issues, troubleshoot root causes, drive cases to resolution, and deliver a high-quality customer experience. The position may be based anywhere in the United States, with working hours coordinated to support customer and team needs.
What You Will Do:
- Serve as a trusted technical support resource for customers experiencing Microsoft core infrastructure issues.
- Troubleshoot, diagnose, and resolve issues involving Windows Server, Active Directory, domain controllers, Group Policy, DNS, DHCP, SCCM, endpoint management, and related Microsoft technologies.
- Support hybrid or cloud technologies, including Azure and Microsoft 365, when needed and aligned with the Engineer’s skill set.
- Assess customer issues quickly, identify root causes, and drive assigned cases through resolution.
- Manage service requests through a case queue, review assignments daily, and provide accurate and timely status updates.
- Document troubleshooting steps, resolutions, customer communications, incident details, and change activity in the appropriate tracking systems.
- Communicate technical problems, business impact, next steps, and solutions clearly and professionally to customers and stakeholders.
- Work directly with multiple customers each day and build trust through responsiveness, technical knowledge, and professional communication.
- Collaborate with peers and cross-functional teams to resolve complex technical issues and share knowledge.
- Engage Microsoft support or other technical resources when additional product expertise or escalation assistance is required.
- Understand service-level agreements in a production environment and work to meet customer commitments.
- Participate in an on-call rotation supporting critical systems.
- Participate in customer calls and work with account management personnel in support of the client relationship.
- Contribute to technical documentation, procedures, knowledge articles, templates, proposals, and training materials.
- Participate in client projects and infrastructure improvements as assigned.
- Mentor and support peers within the team and across CDW.
- Attend training and obtain industry-related certifications as determined by management.
- Manage multiple priorities, follow through on commitments, and complete tasks and projects on time.
- Communicate unanticipated events, risks, schedule changes, or technical concerns to the Engineering Manager.
- Identify potential customer needs or cross-selling opportunities and communicate them to the appropriate sales or account team.
- Adhere to time-entry, compliance, policy, and procedural requirements.
What We Expect of You:
- Bachelor's degree and 3 years of Microsoft support experience, or 7 years of total IT engineering experience, including 3 years of Microsoft support experience.
- Hands-on experience supporting Microsoft core infrastructure technologies, including Windows Server, Active Directory, domain controllers, and Group Policy.
- Depth of experience troubleshooting Windows Server, Active Directory, domain controllers, Group Policy, DNS, DHCP, or SCCM in complex customer environments.
- Experience working in a ticket-driven, case-based, or reactive break/fix support environment.
- Customer-facing support experience with the ability to communicate professionally and clearly with multiple customers each day.
- Professional experience in customer service, requirements gathering, task execution, troubleshooting, problem solving, and sound judgment around crisis escalation.
- Ability to establish customer trust and confidence through technical knowledge, responsiveness, and an understanding of customer business needs.
- Strong organizational, analytical, documentation, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to balance multiple priorities, adapt to changing customer needs, and meet deadlines in a fast-paced environment.
- Ability to work independently while knowing when to collaborate, ask for assistance, or escalate.
- Team-oriented approach with the ability to provide guidance, mentorship, and peer support.
- Ability to consistently follow policies, procedures, instructions, and service commitments.
- Ability to participate in the on-call rotation and adjust working hours based on customer or team coverage needs.
- Ability to travel as needed.
- Managed Services Provider (MSP) or Managed Services experience supporting multiple customer environments is a plus.
- Microsoft certifications related to Windows Server, endpoint management, Azure, Microsoft 365, or other relevant Microsoft technologies is a plus.
- Exposure to Azure, Microsoft 365, or hybrid infrastructure environments is a plus.
Compensation and Benefits
- Pay range: $77,725 to $108,266, depending on experience and skill set
- Salary ranges may be subject to geographic differentials.
- Annual bonus target of 10%, subject to the terms and conditions of the plan.
CDW is committed to being an AI-fluent organization
We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Description
The primary purpose of this position is to provide Microsoft core infrastructure support for Managed Services customers, with a strong focus on on-premises technologies including Windows Server, Active Directory, domain controllers, Group Policy, SCCM, and related Microsoft infrastructure. Cloud experience is valuable as a secondary skill set but is not the primary focus of this role. This role operates in a reactive break/fix support model. The Engineer works directly with multiple customers in a fast-paced, case-based environment to assess issues, troubleshoot root causes, drive cases to resolution, and deliver a high-quality customer experience. The position may be based anywhere in the United States, with working hours coordinated to support customer and team needs.
What You Will Do:
- Serve as a trusted technical support resource for customers experiencing Microsoft core infrastructure issues.
- Troubleshoot, diagnose, and resolve issues involving Windows Server, Active Directory, domain controllers, Group Policy, DNS, DHCP, SCCM, endpoint management, and related Microsoft technologies.
- Support hybrid or cloud technologies, including Azure and Microsoft 365, when needed and aligned with the Engineer’s skill set.
- Assess customer issues quickly, identify root causes, and drive assigned cases through resolution.
- Manage service requests through a case queue, review assignments daily, and provide accurate and timely status updates.
- Document troubleshooting steps, resolutions, customer communications, incident details, and change activity in the appropriate tracking systems.
- Communicate technical problems, business impact, next steps, and solutions clearly and professionally to customers and stakeholders.
- Work directly with multiple customers each day and build trust through responsiveness, technical knowledge, and professional communication.
- Collaborate with peers and cross-functional teams to resolve complex technical issues and share knowledge.
- Engage Microsoft support or other technical resources when additional product expertise or escalation assistance is required.
- Understand service-level agreements in a production environment and work to meet customer commitments.
- Participate in an on-call rotation supporting critical systems.
- Participate in customer calls and work with account management personnel in support of the client relationship.
- Contribute to technical documentation, procedures, knowledge articles, templates, proposals, and training materials.
- Participate in client projects and infrastructure improvements as assigned.
- Mentor and support peers within the team and across CDW.
- Attend training and obtain industry-related certifications as determined by management.
- Manage multiple priorities, follow through on commitments, and complete tasks and projects on time.
- Communicate unanticipated events, risks, schedule changes, or technical concerns to the Engineering Manager.
- Identify potential customer needs or cross-selling opportunities and communicate them to the appropriate sales or account team.
- Adhere to time-entry, compliance, policy, and procedural requirements.
What We Expect of You:
- Bachelor's degree and 3 years of Microsoft support experience, or 7 years of total IT engineering experience, including 3 years of Microsoft support experience.
- Hands-on experience supporting Microsoft core infrastructure technologies, including Windows Server, Active Directory, domain controllers, and Group Policy.
- Depth of experience troubleshooting Windows Server, Active Directory, domain controllers, Group Policy, DNS, DHCP, or SCCM in complex customer environments.
- Experience working in a ticket-driven, case-based, or reactive break/fix support environment.
- Customer-facing support experience with the ability to communicate professionally and clearly with multiple customers each day.
- Professional experience in customer service, requirements gathering, task execution, troubleshooting, problem solving, and sound judgment around crisis escalation.
- Ability to establish customer trust and confidence through technical knowledge, responsiveness, and an understanding of customer business needs.
- Strong organizational, analytical, documentation, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to balance multiple priorities, adapt to changing customer needs, and meet deadlines in a fast-paced environment.
- Ability to work independently while knowing when to collaborate, ask for assistance, or escalate.
- Team-oriented approach with the ability to provide guidance, mentorship, and peer support.
- Ability to consistently follow policies, procedures, instructions, and service commitments.
- Ability to participate in the on-call rotation and adjust working hours based on customer or team coverage needs.
- Ability to travel as needed.
- Managed Services Provider (MSP) or Managed Services experience supporting multiple customer environments is a plus.
- Microsoft certifications related to Windows Server, endpoint management, Azure, Microsoft 365, or other relevant Microsoft technologies is a plus.
- Exposure to Azure, Microsoft 365, or hybrid infrastructure environments is a plus.
Compensation and Benefits
- Pay range: $77,725 to $108,266, depending on experience and skill set
- Salary ranges may be subject to geographic differentials.
- Annual bonus target of 10%, subject to the terms and conditions of the plan.
CDW is committed to being an AI-fluent organization
We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
See all OPT Microsoft Power Platform Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Microsoft Power Platform Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship in Microsoft Power Platform
Frame your OPT timeline upfront
Tell recruiters your OPT start date, expiration, and whether you qualify for the 24-month STEM extension. Power Platform roles typically meet STEM criteria, so clarifying this early removes the biggest objection employers have.
Certify before you apply
Microsoft's PL-100, PL-200, and PL-400 certifications signal verified competency to employers. Candidates with Power Platform credentials stand out in applicant pools and reduce perceived risk for companies considering OPT sponsorship for the first time.
Target mid-size companies with existing OPT history
Mid-size consulting and technology firms often sponsor OPT more consistently than large enterprises. Companies already running Power Platform practices are familiar with the process and more willing to sponsor qualified candidates who reduce their implementation backlog.
Highlight cross-functional business impact
Power Platform spans IT and business operations. Emphasize projects where you automated workflows, reduced manual processes, or built apps used across departments. This framing appeals to non-technical hiring managers who control sponsorship decisions.
Get comfortable with the Power Automate and Dataverse stack
Employers want depth beyond basic canvas apps. Demonstrating proficiency in Power Automate flows, Dataverse modeling, and Power BI integration shows you can own an implementation end-to-end, which strengthens the business case for sponsorship.
Ask about H-1B sponsorship early in the process
Raise the H-1B question before the final interview round, not after an offer. This saves time for both sides and lets you focus on employers who already have immigration counsel and a clear process for transitioning OPT workers.
Microsoft Power Platform OPT: Frequently Asked Questions
Do Microsoft Power Platform jobs qualify for the STEM OPT extension?
Most do. Power Platform roles are typically classified under CIP codes for computer science, information systems, or management information systems. If your degree falls under one of those STEM-designated programs, you're likely eligible for the 24-month STEM OPT extension on top of your initial 12 months, giving you up to 36 months total. Confirm your degree's CIP code with your DSO before applying.
How commonly do employers sponsor H-1B visas for Power Platform roles?
Sponsorship is reasonably common for Power Platform specialists, particularly at consulting firms, financial services companies, and large enterprises running Microsoft-centric environments. Demand for certified Power Platform developers has grown steadily as organizations automate internal processes. Companies already invested in the Microsoft ecosystem tend to be more willing to sponsor because replacing a Power Platform specialist mid-project is disruptive and expensive.
Where can I find Power Platform jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT and international students and filters for employers open to sponsorship. Searching on general job boards wastes time because most listings don't indicate sponsorship willingness. On Migrate Mate, you can browse Microsoft Power Platform roles where the employer context is already vetted for OPT candidates.
What job titles should I search for if I want Power Platform work on OPT?
Common titles include Power Platform Developer, Power Apps Developer, Business Applications Developer, Low-Code Developer, and Dynamics 365 Developer. Consulting roles like Microsoft Solution Architect or Power Platform Consultant also appear frequently. Some postings use broader titles like Digital Transformation Analyst or Business Systems Analyst but specify Power Platform skills in the requirements, so searching by skill alongside title yields better results.
Can I work on Power Platform projects as a contractor on OPT?
Yes, but with an important constraint. OPT requires that you work for a single employer who is listed in SEVIS. Contract roles through a staffing agency are permitted if the agency is your employer of record and files the necessary SEVIS reporting. Independent contracting or self-employment is not allowed on OPT. If a Power Platform role is offered through a staffing agency, confirm they're prepared to handle OPT employment documentation before accepting.