OPT Clinical Technology Specialist Jobs
Clinical Technology Specialist roles sit at the intersection of healthcare and technology, making them a strong fit for OPT students with biomedical engineering, health informatics, or life sciences backgrounds. Most employers classify this as a specialty occupation, which supports H-1B visa sponsorship after OPT. STEM OPT extension is available for eligible degree programs.
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Get Access To All JobsAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
The Clinical Technology Specialist provides in-field technical problem solving support to regional customers and stakeholders. Specifically, the role will support Persona IQ market implementation and will provide assistance to patient, surgeon, care team customers, and sales team by providing technical support for Mymobility and Persona IQ.
The role’s aim is to exceed our customer’s expectations by handling appointments with care, asking the right questions to enhance our customer experience, and providing prompt follow up of recommendations as well as solutions. This role is seen as a vital member of the Persona IQ implementation team responsible for providing a seamless customer experience.
This is a perfect opportunity for individuals looking to step into a medical device sales role. We expect the Clinical Technology Specialist to develop into a Junior Account Manager over an 18 month period.
How You'll Create Impact
- Problem solve and troubleshoot for Persona IQ adoption issues:
- Assist the care teams in enrolling patients on mymobility app; assist patients in downloading the mymobility app.
- Support external patient customers / end-users in the delivery and use of technology solutions; Will assist patients with installing Base Station for Persona IQ, which entails walking a patient through installing software on a home laptop and connecting it to their WiFi.
- Provide in-field support for our sales team on PIQ related issues as needed (e.g. providing updates to the OR laptops). Support in remote linking of CTEs as needed. Assist the sales team in replacing malfunctioning equipment and troubleshoot any issues with OR laptops and OR base stations.
- Provide Level 1 support to patient customers to ensure that incidents are being appropriately resolved or escalated appropriately.
- Identify post op data transmission issues and proactively work to identify root cause and resolve the issues.
- This will require a working schedule outside of normal US business hours in order to effectively interact real-time with customers.
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
- Identify and escalate potential customer complaints as necessary to meet regulatory requirements.
- Provide training and education to the sales regarding the appropriate use of OR base station and the process of connecting smart implants; Ensure the sales team is informed about any technical updates related to the system.
- Attend smart implant implementation process to gain a thorough understanding of the customer’s requirements to ensure a successful program launch resulting in high customer satisfaction.
- Help update and design more optimized process for PIQ implementation.
This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.
What Makes You Stand Out
- Effective interpersonal and communication skills (written/verbal).
- Ability to interact effectively with customers and end-users from different cultures and geographies.
- Proven ability to work under pressure and successfully handle multiple priorities while promoting a friendly and engaging work environment.
- Customer-first and results orientation; acts with a sense of urgency to resolve customer IT issues and delivers results in an efficient and timely manner.
- Experience with an Incident Management System is required.
- Good problem solving and assessment capabilities, while maintaining a positive relationship with the customer.
- Independent decision-making required, in order to effectively resolve issues when other staff may not be available (i.e. off hours).
- Ability to cross-functionally collaborate across Zimmer Biomet business units.
- Accuracy, attention to detail and timely follow through are critical.
- Strong understanding of end-user IT technology; basic understanding of networking technology preferred.
- Demonstrates knowledge and compliance to HIPAA standards as a job requirement.
Your Background
- Associates Degree required; bachelor’s degree in Information Technology, Science, Engineering or related field preferred.
- Technical IT certifications preferred.
- 2-3 years of experience in computer maintenance and support or equivalent combination of education and experience.
- Experience in customer support preferred.
- Formal education or experience with non-English languages and other cultures is highly desirable.
- Valid driver’s license with reliable transportation.
Travel Expectations
- 50%-70%
- This is a "remote" position however candidates must be based in the Chicago Area with travel covering the entire Mid-West.
Expected Compensation - $65,000 - 70,000 base salary, role has overtime meaning take home pay would be higher + bonus opportunity
EOE/M/F/Vet/Disability
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
The Clinical Technology Specialist provides in-field technical problem solving support to regional customers and stakeholders. Specifically, the role will support Persona IQ market implementation and will provide assistance to patient, surgeon, care team customers, and sales team by providing technical support for Mymobility and Persona IQ.
The role’s aim is to exceed our customer’s expectations by handling appointments with care, asking the right questions to enhance our customer experience, and providing prompt follow up of recommendations as well as solutions. This role is seen as a vital member of the Persona IQ implementation team responsible for providing a seamless customer experience.
This is a perfect opportunity for individuals looking to step into a medical device sales role. We expect the Clinical Technology Specialist to develop into a Junior Account Manager over an 18 month period.
How You'll Create Impact
- Problem solve and troubleshoot for Persona IQ adoption issues:
- Assist the care teams in enrolling patients on mymobility app; assist patients in downloading the mymobility app.
- Support external patient customers / end-users in the delivery and use of technology solutions; Will assist patients with installing Base Station for Persona IQ, which entails walking a patient through installing software on a home laptop and connecting it to their WiFi.
- Provide in-field support for our sales team on PIQ related issues as needed (e.g. providing updates to the OR laptops). Support in remote linking of CTEs as needed. Assist the sales team in replacing malfunctioning equipment and troubleshoot any issues with OR laptops and OR base stations.
- Provide Level 1 support to patient customers to ensure that incidents are being appropriately resolved or escalated appropriately.
- Identify post op data transmission issues and proactively work to identify root cause and resolve the issues.
- This will require a working schedule outside of normal US business hours in order to effectively interact real-time with customers.
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
- Identify and escalate potential customer complaints as necessary to meet regulatory requirements.
- Provide training and education to the sales regarding the appropriate use of OR base station and the process of connecting smart implants; Ensure the sales team is informed about any technical updates related to the system.
- Attend smart implant implementation process to gain a thorough understanding of the customer’s requirements to ensure a successful program launch resulting in high customer satisfaction.
- Help update and design more optimized process for PIQ implementation.
This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.
What Makes You Stand Out
- Effective interpersonal and communication skills (written/verbal).
- Ability to interact effectively with customers and end-users from different cultures and geographies.
- Proven ability to work under pressure and successfully handle multiple priorities while promoting a friendly and engaging work environment.
- Customer-first and results orientation; acts with a sense of urgency to resolve customer IT issues and delivers results in an efficient and timely manner.
- Experience with an Incident Management System is required.
- Good problem solving and assessment capabilities, while maintaining a positive relationship with the customer.
- Independent decision-making required, in order to effectively resolve issues when other staff may not be available (i.e. off hours).
- Ability to cross-functionally collaborate across Zimmer Biomet business units.
- Accuracy, attention to detail and timely follow through are critical.
- Strong understanding of end-user IT technology; basic understanding of networking technology preferred.
- Demonstrates knowledge and compliance to HIPAA standards as a job requirement.
Your Background
- Associates Degree required; bachelor’s degree in Information Technology, Science, Engineering or related field preferred.
- Technical IT certifications preferred.
- 2-3 years of experience in computer maintenance and support or equivalent combination of education and experience.
- Experience in customer support preferred.
- Formal education or experience with non-English languages and other cultures is highly desirable.
- Valid driver’s license with reliable transportation.
Travel Expectations
- 50%-70%
- This is a "remote" position however candidates must be based in the Chicago Area with travel covering the entire Mid-West.
Expected Compensation - $65,000 - 70,000 base salary, role has overtime meaning take home pay would be higher + bonus opportunity
EOE/M/F/Vet/Disability
See all OPT Clinical Technology Specialist Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Clinical Technology Specialist
Confirm your degree supports STEM OPT
Clinical Technology Specialist roles often qualify for the 24-month STEM OPT extension if your degree is in biomedical engineering, health informatics, or a related field. Verify your program's CIP code with your DSO before applying.
Target employers with an established H-1B history
Large hospital systems, medical device manufacturers, and health IT companies regularly sponsor H-1B visas. Employers with prior sponsorship experience move faster and have HR infrastructure to handle the process without delays.
Frame your technical skills in clinical terms
Employers in this space want candidates who bridge clinical workflows and technology. Highlight experience with electronic health records, medical device integration, or clinical informatics systems to stand out from purely technical applicants.
Raise OPT early and address it directly
Bring up your OPT authorization in the first recruiter call rather than after an offer. Providing a clear timeline of your work authorization and potential STEM extension reduces employer uncertainty and prevents late-stage complications.
Pursue roles with a defined specialty occupation nexus
Ensure the job description requires a degree in a specific field, not just any bachelor's degree. Roles requiring biomedical engineering or clinical informatics credentials are easier to support under H-1B specialty occupation standards.
Build relationships with clinical IT hiring managers
Many Clinical Technology Specialist openings are filled through referrals within hospital systems and device companies. Connecting with department managers at healthcare organizations increases your visibility before positions are formally posted.
Clinical Technology Specialist OPT: Frequently Asked Questions
Can I work as a Clinical Technology Specialist on OPT?
Yes, if your OPT is authorized and the role is directly related to your field of study. Clinical Technology Specialist positions typically qualify under biomedical engineering, health informatics, or clinical sciences degrees. Your employment must begin within the authorized start date on your EAD and remain within your designated degree field.
Does a Clinical Technology Specialist role qualify for the STEM OPT extension?
It can, depending on your degree's CIP code. If you graduated from a STEM-designated program such as biomedical engineering or health informatics, you may be eligible for a 24-month extension beyond your initial 12 months of OPT. Your employer must also be enrolled in E-Verify to participate in STEM OPT. Confirm eligibility with your DSO.
Do Clinical Technology Specialist employers typically sponsor H-1B visas?
Many do, particularly large hospital networks, medical device companies, and healthcare IT firms. This role generally meets the H-1B specialty occupation standard because it requires a degree in a specific technical or clinical field. Employers with existing immigration infrastructure are the most practical targets. Migrate Mate lists Clinical Technology Specialist roles filtered by sponsorship history to help you identify them.
What counts as a related field of study for this OPT job?
USCIS and your school require that OPT employment be directly related to your major. For Clinical Technology Specialist roles, qualifying fields include biomedical engineering, health informatics, clinical engineering, computer science with a healthcare focus, and life sciences. A software engineering degree alone may be a harder fit depending on the role's clinical responsibilities. Talk to your DSO if you're unsure.
How much time do I have to find a Clinical Technology Specialist job on OPT?
You have 90 days of unemployment allowed during your OPT period. If you graduate and activate OPT immediately, the clock starts from your authorized start date. Finding a role quickly matters because gaps count against your 90-day limit. Clinical Technology Specialist hiring timelines at hospital systems can run four to eight weeks, so starting your search early is important.