OPT Customer Engagement Manager Jobs
Customer Engagement Manager jobs on OPT require employers to handle your work authorization without H-1B visa sponsorship during your OPT period. Most roles sit within marketing, customer success, or growth teams and qualify as STEM-adjacent when tied to analytics or CRM technology, which may extend your authorized work period to three years.
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08/07/2026
Location: 1299 E Commercial Blvd Ste 202, Oakland Park, Florida, 33334-4806, United States of America
We have a great opportunity for a Provider Engagement Manager (PEM). The ideal candidate will serve as the liaison between the physician practice and various internal and external stakeholders to help nephrologists achieve value-based targets and objectives. This role will serve as the key point of contact to streamline communication with physician practices and facilitate the achievement of program goals including the improvement of clinical outcomes. The PEM will collaborate with cross functional teams including business development, clinical, operations, and business leaders across DaVita.
Details:
- This role will support the designated IKC market which partners with nephrologists to care for patients in Central Florida and surrounding areas.
- Requires regional travel as needed in Central Florida once quarterly.
- Travel to DaVita HQ in Denver, CO 2 times/year.
Essential Functions/Responsibilities:
- Partner and manage successful relationship(s) with Nephrologist(s) to build trust and physician satisfaction. Serve as a trusted advisor and main point of contact for physician practice.
- Build formal relationships with key stakeholders within the local integrated network including but not limited to: PCPs, Specialists, Dialysis Centers, SNFs, LTACs, high-volume hospital systems and transplant centers.
- Co-lead market ops meetings with the market director and practice physicians. Additional attendees may include: DV clinical leaders, IKC clinical leaders, market analyst, etc.
- Educates practices on all program requirements including participation and responsibilities for quality assurance (QA) and quality improvement (QI).
- Provides streamlined nephrologist engagement across DaVita IKC and other GIKC value-based care programs.
- Review quality metrics, clinical reports, program playbooks, program updates, and other pertinent documents with physicians. Ensure that physicians have solid understanding of program requirements and expectations.
- Implement meaningful process changes by assisting in physician practice assessment as it pertains to the CKCC program, leading the implementation of efficient and effective processes, and identifying support resources that result in optimal clinical/patient outcomes. Provides analysis of clinical and operational data from multiple sources and determines current trends to develop QA and QI actions appropriate for value-based program needs.
- Facilitates behavior change through practice QI team by implementing ongoing meeting schedule for physician champion and practice QI team, involving other practice physicians, and practice staff as appropriate. Provides coaching, feedback, and assistance to practice for change leadership and management. Uses proven techniques of practice facilitation to influence and promote high-value healthcare. Identifies practice educational needs and matches them with available DaVita resources.
- Reviews and synthesizes data reports provided by NCA or DaVita analyst. Checks for data accuracy, provides recommendations to improve practice experience, and understands critical focus areas. Collaborates with DaVita and IKC clinical leadership on key findings.
- Other duties as assigned.
Education and Qualifications:
- Bachelor’s Degree - Preferred
- Proven track record of building successful physician relationships - Required
- At least 2 years of project management experience
- Prior experience in healthcare services and/or working with payers, value-based care models, and/or integrated healthcare models
- Process improvement training (Lean Six Sigma, PDSA) - Preferred
- At least five years of experience in a clinical or clinical support role - Required
- Advanced proficiency in Microsoft Office Products (Excel, PPT, Word)
Why You’ll Love Working Here:
- Make a direct impact on the lives of patients with complex chronic conditions.
- Be part of a mission-driven, collaborative care team.
- Flexible hybrid schedule with opportunity for professional growth.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Salary Range for the role is $78,000.00 - $119,000.00/year.
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Beware of Recruitment Fraud
DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.
Career Growth - From clinical and operations to corporate jobs, our learning and development programs help guide your career journey.
Posting Date
08/07/2026
Location: 1299 E Commercial Blvd Ste 202, Oakland Park, Florida, 33334-4806, United States of America
We have a great opportunity for a Provider Engagement Manager (PEM). The ideal candidate will serve as the liaison between the physician practice and various internal and external stakeholders to help nephrologists achieve value-based targets and objectives. This role will serve as the key point of contact to streamline communication with physician practices and facilitate the achievement of program goals including the improvement of clinical outcomes. The PEM will collaborate with cross functional teams including business development, clinical, operations, and business leaders across DaVita.
Details:
- This role will support the designated IKC market which partners with nephrologists to care for patients in Central Florida and surrounding areas.
- Requires regional travel as needed in Central Florida once quarterly.
- Travel to DaVita HQ in Denver, CO 2 times/year.
Essential Functions/Responsibilities:
- Partner and manage successful relationship(s) with Nephrologist(s) to build trust and physician satisfaction. Serve as a trusted advisor and main point of contact for physician practice.
- Build formal relationships with key stakeholders within the local integrated network including but not limited to: PCPs, Specialists, Dialysis Centers, SNFs, LTACs, high-volume hospital systems and transplant centers.
- Co-lead market ops meetings with the market director and practice physicians. Additional attendees may include: DV clinical leaders, IKC clinical leaders, market analyst, etc.
- Educates practices on all program requirements including participation and responsibilities for quality assurance (QA) and quality improvement (QI).
- Provides streamlined nephrologist engagement across DaVita IKC and other GIKC value-based care programs.
- Review quality metrics, clinical reports, program playbooks, program updates, and other pertinent documents with physicians. Ensure that physicians have solid understanding of program requirements and expectations.
- Implement meaningful process changes by assisting in physician practice assessment as it pertains to the CKCC program, leading the implementation of efficient and effective processes, and identifying support resources that result in optimal clinical/patient outcomes. Provides analysis of clinical and operational data from multiple sources and determines current trends to develop QA and QI actions appropriate for value-based program needs.
- Facilitates behavior change through practice QI team by implementing ongoing meeting schedule for physician champion and practice QI team, involving other practice physicians, and practice staff as appropriate. Provides coaching, feedback, and assistance to practice for change leadership and management. Uses proven techniques of practice facilitation to influence and promote high-value healthcare. Identifies practice educational needs and matches them with available DaVita resources.
- Reviews and synthesizes data reports provided by NCA or DaVita analyst. Checks for data accuracy, provides recommendations to improve practice experience, and understands critical focus areas. Collaborates with DaVita and IKC clinical leadership on key findings.
- Other duties as assigned.
Education and Qualifications:
- Bachelor’s Degree - Preferred
- Proven track record of building successful physician relationships - Required
- At least 2 years of project management experience
- Prior experience in healthcare services and/or working with payers, value-based care models, and/or integrated healthcare models
- Process improvement training (Lean Six Sigma, PDSA) - Preferred
- At least five years of experience in a clinical or clinical support role - Required
- Advanced proficiency in Microsoft Office Products (Excel, PPT, Word)
Why You’ll Love Working Here:
- Make a direct impact on the lives of patients with complex chronic conditions.
- Be part of a mission-driven, collaborative care team.
- Flexible hybrid schedule with opportunity for professional growth.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Salary Range for the role is $78,000.00 - $119,000.00/year.
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Beware of Recruitment Fraud
DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.
Career Growth - From clinical and operations to corporate jobs, our learning and development programs help guide your career journey.
See all 335+ OPT Customer Engagement Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Customer Engagement Manager Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Customer Engagement Manager
Target companies with existing OPT hiring history
Employers who have hired OPT students before understand the authorization timeline and are far less likely to withdraw offers over work authorization concerns. Look for patterns in past hiring rather than assuming every company is open to it.
Frame your CRM and analytics skills front and center
Customer Engagement Manager roles that involve Salesforce, HubSpot, or data-driven retention strategies often qualify for STEM OPT extension. Leading with these technical skills signals to employers that your OPT timeline is longer than the standard 12 months.
Address OPT early in recruiter conversations
Waiting until the offer stage to mention OPT status creates friction. Bring it up during the first recruiter screen, clarify you do not require H-1B visa sponsorship now, and confirm the company has hired international students on OPT before.
Research whether the role qualifies for STEM OPT extension
If the Customer Engagement Manager role is rooted in data analysis, marketing technology, or customer analytics, your university's DSO can assess STEM OPT eligibility. A 36-month authorization window significantly improves your candidacy compared to 12 months.
Emphasize cross-functional impact in your resume
Customer Engagement Managers who coordinate between product, sales, and marketing are harder to replace. Showing measurable cross-team outcomes, like improved retention rates or reduced churn, makes the cost of not sponsoring you feel much higher to hiring managers.
Apply to mid-size companies scaling their customer success teams
Enterprise companies often have rigid HR policies around work authorization. Mid-size companies growing their customer engagement function are more flexible, more likely to sponsor future H-1B filings, and more willing to evaluate candidates individually on merit.
Customer Engagement Manager OPT: Frequently Asked Questions
Can I work as a Customer Engagement Manager on OPT without H-1B sponsorship?
Yes. During your OPT period, you are authorized to work without employer-sponsored H-1B status. The employer does not need to file any petition on your behalf while your OPT EAD is valid. The key is ensuring your role is directly related to your field of study, which most Customer Engagement Manager positions in marketing, business, or communications satisfy.
Does a Customer Engagement Manager role qualify for the STEM OPT extension?
It depends on how the role is structured and what your degree is in. If your Customer Engagement Manager position centers on data analysis, marketing technology platforms, or quantitative retention modeling, and your degree is in a STEM field, the role may qualify for the 24-month STEM OPT extension. Your DSO at your university makes the final determination based on the job duties and your degree's CIP code.
What should I tell employers about my OPT work authorization timeline?
Be direct and specific. Tell them you hold an OPT EAD valid through a specific date, that no employer action is required during that period, and that you plan to apply for an H-1B once eligible. If you qualify for STEM OPT, mention the extended timeline upfront. Employers respond better to clarity than vague references to being an international student.
Where can I find Customer Engagement Manager jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT students and filters jobs by sponsorship willingness, so you are not wasting time on roles that screen out international candidates automatically. Customer Engagement Manager roles on Migrate Mate are sourced from employers who have hired or are open to hiring OPT students, which significantly reduces the friction in the application process.
What happens to my Customer Engagement Manager job if my OPT expires before H-1B approval?
If your H-1B petition is filed before your OPT expires and you receive a timely filing receipt, you are eligible for a cap-gap extension that bridges your status through September 30 of that year. This allows you to continue working in your Customer Engagement Manager role without interruption while USCIS processes the petition. Coordinate closely with your DSO and employer's immigration counsel to ensure the filing timeline aligns.