OPT Customer Engagement Manager Jobs
Customer Engagement Manager jobs on OPT require employers to handle your work authorization without H-1B visa sponsorship during your OPT period. Most roles sit within marketing, customer success, or growth teams and qualify as STEM-adjacent when tied to analytics or CRM technology, which may extend your authorized work period to three years.
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Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
We are currently hiring a Development Director, Youth Engagement. This is a full time, field-based position that requires extensive travel across South Central and Southeast Minnesota and four counties in Northeast Iowa. Flexibility in working hours, including early mornings and evenings, is essential to accommodate the needs of schools and events.
In this fast-paced fundraising/sales position, you will engage K-12 students with the Kids Heart Challenge and American Heart Challenge, working with hundreds of schools to promote physical activity and learning. The role also involves extensive data management, continuously updating account information in our customer relationship management (CRM) databases and Microsoft Office products.
Combine your love for fundraising and sales with your passion for kids' health! The American Heart Association's Kids Heart Challenge is all about equipping kids with ways to keep their hearts and brains healthy and raising funds for the health of all hearts. Meet one of our heart heroes here and learn more!
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
This position is directly responsible for meeting an overall fundraising goal of $300,000+ (participant income and corporate sponsorship) through exceptional volunteer recruitment and engagement, customer service and account management - all while motivating kids to take their health to heart.
- Recruit and engage students and their families through schools and districts in life-saving initiatives including Kids Heart Challenge and American Heart Challenge programs.
- Implement strategies and initiatives to fully engage students through classroom challenges, activities and student assemblies (in-person and digital experiences).
- Develop and cultivate relationships on an ongoing basis with teachers, principals, district superintendents, and survivor families.
- Establish and maintain outstanding customer service with volunteers and other collaborators. This includes detailed planning and kick-off meetings to set schools up for success.
- Manage and continuously update account information within our customer relationship management (CRM) databases and Microsoft products.
- High volume account management that regularly involves working with 5-10 schools each day - in-person where possible or online/by phone.
Qualifications
- 3 years of relevant experience in fundraising, sales, or other related experience.
- Ability to do daily local travel; requires access to reliable transportation at all times on an immediate basis.
- University/College degree or equivalent experience.
- Ability to work productively and efficiently from a home office and in the field consistent with the Association's flexible work arrangements policy.
- Demonstrated ability to work independently and communicate proactively.
- Ability to thrive in a fast-paced, "we can do this" environment.
- This position demands extensive data management, requiring the continuous updating of account information within our CRM databases; Proficiency with Microsoft Office and the ability to efficiently manage and report on data using CRMs are essential.
- Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.
- Candidates must be willing to work flexible hours, including early mornings and evenings, to effectively engage with schools and manage events.
Here are some of the preferred skills we are looking for:
- Experience managing and cultivating volunteer relationships.
- Knowledge of corporate and community networks.
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Expected pay range will be $64,575 to $82,700. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
AHAIND1, #LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: Location: US-MN-Mankato
Posted Date 3 months ago (7/29/2026 1:50 PM)
Requisition ID 2026-17960
Job Category Field Campaigns
Position Type Full Time
American Heart Association Offers
- Health Benefits
- Medical, Dental, and Vision Plans
- Disability & Insurance
- Well onTarget – Wellness Program
- Holidays & Paid Time Off
- Employee Assistance Programs (EAP)
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
We are currently hiring a Development Director, Youth Engagement. This is a full time, field-based position that requires extensive travel across South Central and Southeast Minnesota and four counties in Northeast Iowa. Flexibility in working hours, including early mornings and evenings, is essential to accommodate the needs of schools and events.
In this fast-paced fundraising/sales position, you will engage K-12 students with the Kids Heart Challenge and American Heart Challenge, working with hundreds of schools to promote physical activity and learning. The role also involves extensive data management, continuously updating account information in our customer relationship management (CRM) databases and Microsoft Office products.
Combine your love for fundraising and sales with your passion for kids' health! The American Heart Association's Kids Heart Challenge is all about equipping kids with ways to keep their hearts and brains healthy and raising funds for the health of all hearts. Meet one of our heart heroes here and learn more!
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
This position is directly responsible for meeting an overall fundraising goal of $300,000+ (participant income and corporate sponsorship) through exceptional volunteer recruitment and engagement, customer service and account management - all while motivating kids to take their health to heart.
- Recruit and engage students and their families through schools and districts in life-saving initiatives including Kids Heart Challenge and American Heart Challenge programs.
- Implement strategies and initiatives to fully engage students through classroom challenges, activities and student assemblies (in-person and digital experiences).
- Develop and cultivate relationships on an ongoing basis with teachers, principals, district superintendents, and survivor families.
- Establish and maintain outstanding customer service with volunteers and other collaborators. This includes detailed planning and kick-off meetings to set schools up for success.
- Manage and continuously update account information within our customer relationship management (CRM) databases and Microsoft products.
- High volume account management that regularly involves working with 5-10 schools each day - in-person where possible or online/by phone.
Qualifications
- 3 years of relevant experience in fundraising, sales, or other related experience.
- Ability to do daily local travel; requires access to reliable transportation at all times on an immediate basis.
- University/College degree or equivalent experience.
- Ability to work productively and efficiently from a home office and in the field consistent with the Association's flexible work arrangements policy.
- Demonstrated ability to work independently and communicate proactively.
- Ability to thrive in a fast-paced, "we can do this" environment.
- This position demands extensive data management, requiring the continuous updating of account information within our CRM databases; Proficiency with Microsoft Office and the ability to efficiently manage and report on data using CRMs are essential.
- Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.
- Candidates must be willing to work flexible hours, including early mornings and evenings, to effectively engage with schools and manage events.
Here are some of the preferred skills we are looking for:
- Experience managing and cultivating volunteer relationships.
- Knowledge of corporate and community networks.
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Expected pay range will be $64,575 to $82,700. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
AHAIND1, #LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: Location: US-MN-Mankato
Posted Date 3 months ago (7/29/2026 1:50 PM)
Requisition ID 2026-17960
Job Category Field Campaigns
Position Type Full Time
American Heart Association Offers
- Health Benefits
- Medical, Dental, and Vision Plans
- Disability & Insurance
- Well onTarget – Wellness Program
- Holidays & Paid Time Off
- Employee Assistance Programs (EAP)
See all 268+ OPT Customer Engagement Manager Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Customer Engagement Manager
Target companies with existing OPT hiring history
Employers who have hired OPT students before understand the authorization timeline and are far less likely to withdraw offers over work authorization concerns. Look for patterns in past hiring rather than assuming every company is open to it.
Frame your CRM and analytics skills front and center
Customer Engagement Manager roles that involve Salesforce, HubSpot, or data-driven retention strategies often qualify for STEM OPT extension. Leading with these technical skills signals to employers that your OPT timeline is longer than the standard 12 months.
Address OPT early in recruiter conversations
Waiting until the offer stage to mention OPT status creates friction. Bring it up during the first recruiter screen, clarify you do not require H-1B visa sponsorship now, and confirm the company has hired international students on OPT before.
Research whether the role qualifies for STEM OPT extension
If the Customer Engagement Manager role is rooted in data analysis, marketing technology, or customer analytics, your university's DSO can assess STEM OPT eligibility. A 36-month authorization window significantly improves your candidacy compared to 12 months.
Emphasize cross-functional impact in your resume
Customer Engagement Managers who coordinate between product, sales, and marketing are harder to replace. Showing measurable cross-team outcomes, like improved retention rates or reduced churn, makes the cost of not sponsoring you feel much higher to hiring managers.
Apply to mid-size companies scaling their customer success teams
Enterprise companies often have rigid HR policies around work authorization. Mid-size companies growing their customer engagement function are more flexible, more likely to sponsor future H-1B filings, and more willing to evaluate candidates individually on merit.
Customer Engagement Manager OPT: Frequently Asked Questions
Can I work as a Customer Engagement Manager on OPT without H-1B sponsorship?
Yes. During your OPT period, you are authorized to work without employer-sponsored H-1B status. The employer does not need to file any petition on your behalf while your OPT EAD is valid. The key is ensuring your role is directly related to your field of study, which most Customer Engagement Manager positions in marketing, business, or communications satisfy.
Does a Customer Engagement Manager role qualify for the STEM OPT extension?
It depends on how the role is structured and what your degree is in. If your Customer Engagement Manager position centers on data analysis, marketing technology platforms, or quantitative retention modeling, and your degree is in a STEM field, the role may qualify for the 24-month STEM OPT extension. Your DSO at your university makes the final determination based on the job duties and your degree's CIP code.
What should I tell employers about my OPT work authorization timeline?
Be direct and specific. Tell them you hold an OPT EAD valid through a specific date, that no employer action is required during that period, and that you plan to apply for an H-1B once eligible. If you qualify for STEM OPT, mention the extended timeline upfront. Employers respond better to clarity than vague references to being an international student.
Where can I find Customer Engagement Manager jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT students and filters jobs by sponsorship willingness, so you are not wasting time on roles that screen out international candidates automatically. Customer Engagement Manager roles on Migrate Mate are sourced from employers who have hired or are open to hiring OPT students, which significantly reduces the friction in the application process.
What happens to my Customer Engagement Manager job if my OPT expires before H-1B approval?
If your H-1B petition is filed before your OPT expires and you receive a timely filing receipt, you are eligible for a cap-gap extension that bridges your status through September 30 of that year. This allows you to continue working in your Customer Engagement Manager role without interruption while USCIS processes the petition. Coordinate closely with your DSO and employer's immigration counsel to ensure the filing timeline aligns.