OPT Documentation Specialist Jobs
Documentation Specialist roles involve creating, managing, and maintaining technical documents, user guides, and compliance records. Many employers hire on OPT, particularly in tech, healthcare, and regulated industries where clear documentation is critical. Your STEM OPT extension eligibility depends on whether the role is housed in a STEM-designated program.
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MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.
MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.
Salary Range: 48,000.00 - 56,000.00 USD
Looking for a career opportunity but have no experience?
At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!
Job Summary/ Key Responsibilities:
- Provides general follow up and dedicated customer service on the export documentation belonging to the assigned accounts according to customer’s requirements and MSC’s policies.
- Facilitates the approach between clients and MSC USA, acting as a first point of contact for any inquiry related to Export Documentation.
- Communicates clearly with team members regarding workload, customer particulars, and problems.
- Liaises between data entry teams and customers to ensure missing information is received and customer’s requirements are understood via Standard Operating Procedures.
- Provides shipment details and bills of lading to customers when requested.
- Communicates with overseas agencies to ensure corrections can be applied and cargo is available for release.
- Updates bills of lading according to customer’s requests with little to no errors generated.
- Presence required on-site 5 days per week.
- Performs other duties as required.
This role requires working on-site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off-site duties are being performed.
Qualifications & Key Competencies:
- Bachelor’s degree preferred or equivalent experience
- English: advanced
- Strong attention to details
- Organized, efficient, and able to manage time effectively
- Strong customer service mindset, focused, and responsive
- Ability to work under tight deadlines
- Great team player
- Knowledge of MS Excel with the ability to learn new software
- Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc. preferred
What We Offer
- Health, Rx, Dental & Vision Insurance
- Life Insurance: one-time annual salary up to $50,000
- Long-term disability benefits
- Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
- Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
You will also have access to additional benefits, effective day one:
- Short Term Disability Insurance
- 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match
- Wellness Program initiatives
- Corporate Partner Discount Programs
Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at US038-Humanresourcesusa@msc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
About us
MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.
MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.
Salary Range: 48,000.00 - 56,000.00 USD
Looking for a career opportunity but have no experience?
At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!
Job Summary/ Key Responsibilities:
- Provides general follow up and dedicated customer service on the export documentation belonging to the assigned accounts according to customer’s requirements and MSC’s policies.
- Facilitates the approach between clients and MSC USA, acting as a first point of contact for any inquiry related to Export Documentation.
- Communicates clearly with team members regarding workload, customer particulars, and problems.
- Liaises between data entry teams and customers to ensure missing information is received and customer’s requirements are understood via Standard Operating Procedures.
- Provides shipment details and bills of lading to customers when requested.
- Communicates with overseas agencies to ensure corrections can be applied and cargo is available for release.
- Updates bills of lading according to customer’s requests with little to no errors generated.
- Presence required on-site 5 days per week.
- Performs other duties as required.
This role requires working on-site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off-site duties are being performed.
Qualifications & Key Competencies:
- Bachelor’s degree preferred or equivalent experience
- English: advanced
- Strong attention to details
- Organized, efficient, and able to manage time effectively
- Strong customer service mindset, focused, and responsive
- Ability to work under tight deadlines
- Great team player
- Knowledge of MS Excel with the ability to learn new software
- Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc. preferred
What We Offer
- Health, Rx, Dental & Vision Insurance
- Life Insurance: one-time annual salary up to $50,000
- Long-term disability benefits
- Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
- Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
You will also have access to additional benefits, effective day one:
- Short Term Disability Insurance
- 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match
- Wellness Program initiatives
- Corporate Partner Discount Programs
Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at US038-Humanresourcesusa@msc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
See all 136+ OPT Documentation Specialist Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Documentation Specialist
Highlight technical writing tools in your resume
Employers hiring Documentation Specialists want to see specific tools upfront. List experience with platforms like Confluence, MadCap Flare, or Adobe FrameMaker. Candidates who name tools get screened in faster than those who only describe documentation experience in general terms.
Clarify your OPT timeline early in outreach
Documentation roles often involve onboarding ramps of 30 to 60 days. Let hiring managers know your OPT start date and remaining authorization window upfront so they can plan accordingly. Removing ambiguity early prevents late-stage rejections over timing concerns.
Target industries with heavy compliance requirements
Regulated sectors like medical devices, pharmaceuticals, and financial services require extensive documentation by law. These employers hire Documentation Specialists consistently, often under OPT, because documentation backlogs are costly. Your authorization status is rarely a barrier in these environments.
Quantify the scope of your documentation work
Vague resume entries like 'created documentation' are easy to overlook. Instead, specify volume and impact: number of documents maintained, user bases served, or error rates reduced. Concrete numbers make your experience credible and easier for non-technical hiring managers to evaluate.
Emphasize cross-functional collaboration experience
Documentation Specialists routinely work with engineers, product managers, and compliance teams. Employers want someone who can extract accurate information from subject matter experts and translate it clearly. Highlighting this collaboration in your cover letter addresses a common hiring concern directly.
Understand whether your degree qualifies for STEM OPT extension
If your degree is in computer science, information systems, or a related STEM field, your OPT may extend to 36 months total. Confirming this with your DSO before interviews lets you communicate a longer authorization window, which meaningfully reduces employer hesitation.
Documentation Specialist OPT: Frequently Asked Questions
Can I work as a Documentation Specialist on OPT without employer sponsorship?
Yes. OPT is your own work authorization, so you can accept any full-time Documentation Specialist role without the employer filing a visa petition on your behalf. The employer does not need to sponsor you during the OPT period. Sponsorship only becomes relevant if they want to keep you on after your OPT expires, typically through an H-1B visa petition.
Does a Documentation Specialist role qualify for STEM OPT extension?
It depends on your degree, not the job title. If you graduated from a STEM-designated program, such as computer science, information science, or technical communication classified under a STEM CIP code, you may qualify for a 24-month STEM OPT extension. Confirm your degree's CIP code with your DSO before making any assumptions about your authorization window.
What should I tell employers about my OPT work authorization during the interview process?
Be straightforward: explain that you're authorized to work full time on OPT and state your authorization end date. If you're eligible for a STEM extension, mention that too, since it gives the employer a longer runway before any H-1B decision is needed. Most Documentation Specialist hiring managers are familiar with OPT and appreciate clarity over ambiguity.
Where can I find Documentation Specialist jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT students and filters for employers who actively hire international candidates. Searching on Migrate Mate lets you focus on Documentation Specialist roles where your authorization status is already understood, rather than spending time on applications where OPT gets screened out at the HR level.
Are Documentation Specialist roles typically full-time, and does that matter for OPT compliance?
Most Documentation Specialist positions are full-time, which aligns with OPT requirements. On post-completion OPT, you must work at least 20 hours per week in a role directly related to your degree field. Part-time contract roles can count if they meet the 20-hour threshold, but full-time employment is the cleaner path to maintaining valid OPT status and avoiding gaps in your record.