Fraud Specialist Jobs for OPT Students
Fraud Specialist roles involve investigating financial crimes, analyzing suspicious transactions, and protecting organizations from fraud losses. F-1 OPT students with degrees in finance, criminal justice, or data analytics qualify. Your 12-month OPT window is sufficient for most employer onboarding timelines, and STEM OPT extension may apply if your degree qualifies.
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JOB DESCRIPTION
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
- Manages a high volume of inbound calls (potentially 30-40 daily), delivering comprehensive support for financial products
- Utilizes customer service expertise to interpret needs and deliver continuous insights
- Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
- Excels both independently and collaboratively, driving team success and achieving goals
- Follows all regulatory and departmental practices and procedures diligently
- Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
- Communication, information gathering, and decision-making skills
- Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
- Ability to manage complex customer interactions using empathy, composure, and sound judgment
- Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
- Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
- Ability to solve problems and effectively present and explain solutions
- Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
- Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
- High school diploma or GED required
Preferred qualifications, capabilities, and skills
- Developing ability to use data to understand issues and opportunities
- Developing skills in using AI technology for automation and prompt writing
Work Schedule
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Shifts available are Monday thru Friday, 2PM -10:30PM. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
About us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JOB DESCRIPTION
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
- Manages a high volume of inbound calls (potentially 30-40 daily), delivering comprehensive support for financial products
- Utilizes customer service expertise to interpret needs and deliver continuous insights
- Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
- Excels both independently and collaboratively, driving team success and achieving goals
- Follows all regulatory and departmental practices and procedures diligently
- Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
- Communication, information gathering, and decision-making skills
- Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
- Ability to manage complex customer interactions using empathy, composure, and sound judgment
- Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
- Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
- Ability to solve problems and effectively present and explain solutions
- Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
- Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
- High school diploma or GED required
Preferred qualifications, capabilities, and skills
- Developing ability to use data to understand issues and opportunities
- Developing skills in using AI technology for automation and prompt writing
Work Schedule
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Shifts available are Monday thru Friday, 2PM -10:30PM. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
About us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
How to Get Visa Sponsorship as a Fraud Specialist
Target financial institutions and fintech companies
Banks, credit unions, and fintech firms hire fraud specialists regularly and have established OPT sponsorship pipelines. These employers are familiar with work authorization timelines and are more likely to file H-1B petitions for strong performers.
Highlight your analytical and data skills
Fraud roles increasingly rely on SQL, Python, and machine learning for anomaly detection. Candidates who can demonstrate hands-on experience with transaction data or fraud modeling stand out significantly from applicants with only investigative backgrounds.
Get your CAMS certification or start studying
The Certified Anti-Money Laundering Specialist credential signals serious commitment to compliance and fraud prevention. Many employers list it as preferred or required, and pursuing it during OPT demonstrates professional investment that supports future H-1B sponsorship conversations.
Understand your STEM OPT eligibility before applying
If your degree is in data science, statistics, or a qualifying STEM field, you may be eligible for a 24-month OPT extension. Confirming this early gives employers more confidence when considering you for sponsorship after your initial authorization period.
Frame your OPT status clearly in applications
Disclose your authorization status upfront and specify your end date. Employers in fraud and compliance roles are accustomed to background checks and documentation requirements, so proactive transparency about your OPT timeline removes friction from the hiring process.
Prepare to discuss fraud scenarios in interviews
Fraud Specialist interviews often include case-based questions about identifying suspicious patterns or escalating alerts. Practicing structured responses using real examples from internships or coursework demonstrates investigative judgment, which is exactly what sponsoring employers look for.
Fraud Specialist jobs are hiring across the US. Find yours.
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Get Access To All JobsFrequently Asked Questions
Can F-1 OPT students work as Fraud Specialists?
Yes. F-1 students authorized for OPT can work as Fraud Specialists as long as the role is directly related to your degree field. Degrees in finance, accounting, data analytics, criminal justice, and information systems all commonly support Fraud Specialist positions. Confirm the connection between your major and the job description before applying.
Do Fraud Specialist employers typically sponsor H-1B visas?
Many do, particularly large financial institutions, insurance companies, and fintech firms with dedicated compliance teams. These employers sponsor H-1B petitions for high-performing OPT employees regularly. Smaller firms and regional banks are less consistent. Searching Migrate Mate filters for visa-sponsoring employers helps you focus your applications on companies with a track record of sponsorship.
Does a Fraud Specialist role qualify for STEM OPT extension?
It depends on your degree, not the job title. If your degree is in a STEM-designated field such as data science, statistics, information systems, or mathematics, you may qualify for the 24-month STEM OPT extension. Fraud roles that involve data modeling or quantitative analysis often support this connection. Confirm your CIP code with your Designated School Official.
What degrees support a Fraud Specialist OPT job?
Finance, accounting, economics, data analytics, computer science, criminal justice, and information systems degrees all align well with Fraud Specialist roles. USCIS requires that your OPT employment be directly related to your major area of study, so you should be able to explain how your coursework connects to the investigative or analytical work the role requires.
How much time do I have on OPT to transition to H-1B sponsorship as a Fraud Specialist?
Standard OPT gives you 12 months. If you qualify for STEM OPT, you can extend by 24 months, giving you up to 36 months total. The H-1B lottery runs once per year with a filing window in March, so timing matters. Starting a Fraud Specialist role by April or May of your OPT year gives you the best chance of being included in that cycle.
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