OPT Guest Service Supervisor Jobs
Guest Service Supervisor roles are a strong fit for F-1 OPT students with hospitality, tourism, or business degrees. Most positions qualify under Standard OPT, and some employers in hotels, resorts, and event venues have experience supervising international staff and navigating OPT work authorization requirements.
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Get Access To All JobsWe Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You’ll Shine:
As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day. Through positive leadership, you’ll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, you’ll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name.
How You'll Make an Impact:
- Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
- Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team.
- Ensure daily checklist duties and tasks are fully completed with follow-up communications.
- Maintain room inventory accurately and efficiently.
- Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
- Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction.
- Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.
- Support customer service standards that exceed guest expectations and directly communicate reservation flag information.
What You’ll Bring:
- Valid driver’s license.
- Demonstrated ability to work under pressure.
- Basic leadership skills with ability to coach, mentor, and train staff.
- Excellent verbal and written communication as well as excellent hospitality service skills.
- Working knowledge of various computer software programs including property management systems.
- Comprehension and literacy for analyzing reports.
- 1 year of supervisory or management level experience.
- 1 year of hotel, timeshare or hospitality service experience.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You’ll Shine:
As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day. Through positive leadership, you’ll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, you’ll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name.
How You'll Make an Impact:
- Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
- Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team.
- Ensure daily checklist duties and tasks are fully completed with follow-up communications.
- Maintain room inventory accurately and efficiently.
- Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
- Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction.
- Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.
- Support customer service standards that exceed guest expectations and directly communicate reservation flag information.
What You’ll Bring:
- Valid driver’s license.
- Demonstrated ability to work under pressure.
- Basic leadership skills with ability to coach, mentor, and train staff.
- Excellent verbal and written communication as well as excellent hospitality service skills.
- Working knowledge of various computer software programs including property management systems.
- Comprehension and literacy for analyzing reports.
- 1 year of supervisory or management level experience.
- 1 year of hotel, timeshare or hospitality service experience.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
See all 138+ OPT Guest Service Supervisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Guest Service Supervisor Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship in Guest Service Supervisor
Target hospitality brands with international operations
Large hotel chains and resort groups regularly hire international staff and are more familiar with OPT work authorization. Their HR teams are less likely to be caught off guard by your status and more likely to have a process already in place.
Clarify your OPT timeline upfront
Be transparent about your OPT end date during the first interview. Supervisory roles involve scheduling and team management, so employers need to plan for continuity. Framing it as a planning detail, not a complication, keeps the conversation professional.
Connect your degree field to the role
OPT requires your job to be directly related to your degree. Hospitality management, business, and communications degrees align well with Guest Service Supervisor duties. Come prepared to explain that connection clearly if an employer or HR team asks.
Emphasize leadership experience from campus or previous roles
Supervisory positions require demonstrated people management skills. Highlight team lead roles, resident advisor experience, or front desk positions from prior OPT or CPT jobs. Specific examples of resolving guest complaints or training staff carry real weight.
Ask about STEM OPT extension eligibility early
If your degree is in a qualifying STEM field such as hospitality technology or information systems, you may be eligible for a 24-month STEM OPT extension. Confirming employer E-Verify participation before accepting an offer avoids complications later.
Use Migrate Mate to find OPT-friendly openings
Searching broadly wastes time on roles where sponsorship is not on the table. Migrate Mate filters Guest Service Supervisor listings to surface employers open to OPT candidates, so your applications go where they are most likely to move forward.
Guest Service Supervisor OPT: Frequently Asked Questions
Does a Guest Service Supervisor role qualify for F-1 OPT?
Yes, as long as the position is directly related to your degree field. Hospitality management, hotel and tourism management, business administration, and communications degrees typically satisfy the OPT relatedness requirement for Guest Service Supervisor roles. You do not need employer sponsorship for Standard OPT since USCIS has already authorized your work through your EAD card.
Can I work as a Guest Service Supervisor on STEM OPT?
Only if your underlying degree is in a STEM-designated field. Most hospitality management programs are not on the STEM OPT eligible list, but degrees in information systems, data analytics, or hospitality technology may qualify. If you are eligible, your employer must also be enrolled in E-Verify to support the 24-month extension.
How do I find Guest Service Supervisor jobs that are open to OPT candidates?
Many employers list roles without specifying whether they accept OPT, which makes filtering difficult on general job sites. Migrate Mate surfaces Guest Service Supervisor openings from employers who are open to hiring F-1 OPT students, saving you time and reducing the chance of investing in an application that hits a wall at the offer stage.
What happens to my OPT if I move from a front desk role into a Guest Service Supervisor position with a different employer?
You can change employers on OPT, but you must report the change to your DSO within 10 days so your SEVP portal record stays current. The new role still needs to be directly related to your degree. Your EAD remains valid and tied to your OPT period, not to the specific employer, so no new authorization is required.
Do Guest Service Supervisor employers typically support H-1B sponsorship after OPT?
It varies by employer size and structure. Large hotel groups and resort chains with corporate HR teams are more likely to have sponsored H-1B visa petitions in the past than independent properties. Checking a prospective employer's public LCA filings with the Department of Labor is a practical way to gauge their sponsorship history before or during the interview process.