OPT Hotel Operations Manager Jobs
Hotel Operations Manager jobs are a strong fit for F-1 OPT students with hospitality degrees, since most roles require a directly related bachelor's or master's degree, exactly what OPT demands. Your 12-month authorization window is enough to clear a typical 60- to 90-day hiring process and demonstrate value before your employer considers H-1B visa sponsorship.
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Get Access To All JobsCompensation Type: Yearly
Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:
Located just steps away from top Big Easy attractions in the Arts District and French Quarter, this luxury hotel reflects the charm and mystery of New Orleans. Enjoy newly renovated accommodations and the flawless service of a professional, courteous staff that knows how to take care of everything.
Overview:
The Senior Operations Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
Responsibilities:
- Provide operational oversight of the Rooms and Food & Beverage Divisions.
- Tour the operating departments daily making adjustments as needed via department heads.
- Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts.
- Meet all financial review dates and corporate directed programs in a timely fashion.
- Hold a monthly financial review with all department managers, M.I.D.s and available supervisors.
- Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
- Develop managers for future advancement through competency training and corporate sponsored training programs.
- Participate in required M.O.D. coverage as scheduled.
- Maintain direct contact with and monitor the development of management trainees.
- Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
- Oversee and assist in the Highgate Hotel’s budget process as required.
- In coordination with Human Resources, ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards.
- Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
- Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
- Ensure complete processing of invoices daily by using the A/P process.
- Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
- Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
- Ensure that employees are always attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
- On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast.
- Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
- Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
- Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff.
- Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps.
- Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager.
- Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
- Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
- Be in the public areas during peak times, greeting guests and offering assistance as needed.
- Ensure procedures for handling the hotel safe specifically regarding security and monthly safe audits are followed and occur.
- Complete required corporate training modules and become certified to train those as required.
- Ensure that all scheduled meetings take place on the property.
- Respond to guest complaints in a timely manner.
- Assist General Manager and Dir of Finance in budget and forecast creation and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting.
- Monitor industry trends, take appropriate action to maintain competitive and profitable operations.
- Work with other Executive Committee members and keep them informed of operating department issues as they arise.
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Coordinate and monitor all phases of Loss Prevention in the F&B department.
- Prepare and submit required reports in a timely manner.
- Organize and conduct department meetings on a regular basis.
- Monitor quality of service and product.
- Cooperate in menu planning and preparation.
- Ensure timely purchase of F&B items, within budget allocation.
- Oversee operations of the employee cafeteria.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Ensure departmental compliance with SOP’s.
- Ensure the training of department heads on SOP’s, report preparation, technical job tasks.
- Attend and/or conduct departmental and hotel training (CARE, One to One), etc.
- Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
- Ensure overall guest satisfaction.
Qualifications
- At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
- Long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Compensation Type: Yearly
Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:
Located just steps away from top Big Easy attractions in the Arts District and French Quarter, this luxury hotel reflects the charm and mystery of New Orleans. Enjoy newly renovated accommodations and the flawless service of a professional, courteous staff that knows how to take care of everything.
Overview:
The Senior Operations Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
Responsibilities:
- Provide operational oversight of the Rooms and Food & Beverage Divisions.
- Tour the operating departments daily making adjustments as needed via department heads.
- Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts.
- Meet all financial review dates and corporate directed programs in a timely fashion.
- Hold a monthly financial review with all department managers, M.I.D.s and available supervisors.
- Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
- Develop managers for future advancement through competency training and corporate sponsored training programs.
- Participate in required M.O.D. coverage as scheduled.
- Maintain direct contact with and monitor the development of management trainees.
- Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
- Oversee and assist in the Highgate Hotel’s budget process as required.
- In coordination with Human Resources, ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards.
- Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
- Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
- Ensure complete processing of invoices daily by using the A/P process.
- Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
- Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
- Ensure that employees are always attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
- On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast.
- Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
- Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
- Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff.
- Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps.
- Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager.
- Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
- Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
- Be in the public areas during peak times, greeting guests and offering assistance as needed.
- Ensure procedures for handling the hotel safe specifically regarding security and monthly safe audits are followed and occur.
- Complete required corporate training modules and become certified to train those as required.
- Ensure that all scheduled meetings take place on the property.
- Respond to guest complaints in a timely manner.
- Assist General Manager and Dir of Finance in budget and forecast creation and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting.
- Monitor industry trends, take appropriate action to maintain competitive and profitable operations.
- Work with other Executive Committee members and keep them informed of operating department issues as they arise.
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Coordinate and monitor all phases of Loss Prevention in the F&B department.
- Prepare and submit required reports in a timely manner.
- Organize and conduct department meetings on a regular basis.
- Monitor quality of service and product.
- Cooperate in menu planning and preparation.
- Ensure timely purchase of F&B items, within budget allocation.
- Oversee operations of the employee cafeteria.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Ensure departmental compliance with SOP’s.
- Ensure the training of department heads on SOP’s, report preparation, technical job tasks.
- Attend and/or conduct departmental and hotel training (CARE, One to One), etc.
- Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
- Ensure overall guest satisfaction.
Qualifications
- At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
- Long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
See all OPT Hotel Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Hotel Operations Manager Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Hotel Operations Manager
Target multi-property hotel groups over independents
Large hotel groups like Marriott, Hilton, and Hyatt have dedicated HR and legal teams experienced with OPT and H-1B visa sponsorship. Independent properties rarely have immigration infrastructure in place, making sponsorship conversations far more complicated.
Lead with your OPT start date early in conversations
Hiring managers in hospitality often confuse OPT with complicated visa processes. Clarifying upfront that you're already authorized to work, with a specific end date, removes the biggest objection before it becomes a reason to pass on your application.
Frame your international background as a revenue asset
Hotel groups actively serve global travelers. Your language skills, cultural fluency, and international perspective are directly tied to guest satisfaction scores and repeat bookings, position them as business value, not a personal detail, throughout every interview.
Pursue roles with structured management training programs
Branded hotel chains run formal management development tracks that cycle through rooms, food and beverage, and front office. These rotational programs create clear paper trails of specialty occupation work, which strengthens a future H-1B petition considerably.
Raise H-1B sponsorship before accepting any offer
Don't wait until your OPT is running out. Ask during final-round interviews whether the property has sponsored H-1B visas before. A company that has never sponsored is unlikely to start under deadline pressure, and you need that information early.
Use your STEM OPT extension if your degree qualifies
Hospitality management programs accredited under STEM-designated CIP codes may qualify for a 24-month STEM OPT extension. Confirm your program's CIP code with your DSO, that extension buys meaningful additional time to secure H-1B sponsorship.
Hotel Operations Manager OPT: Frequently Asked Questions
Can I work as a Hotel Operations Manager on F-1 OPT?
Yes, if your degree is in hospitality management, hotel administration, or a closely related field. OPT requires that your job be directly related to your major area of study. A hospitality degree supporting a Hotel Operations Manager role is a straightforward match. Unrelated degrees in fields like computer science would not qualify for this specific job category.
Does a Hotel Operations Manager role qualify as a specialty occupation for H-1B sponsorship?
Generally yes, provided the position requires a bachelor's degree or higher in a specific field like hospitality management or business administration. The key is that the job description must mandate a degree rather than treat one as preferred. Roles that accept any degree field regardless of discipline are harder to support under the specialty occupation standard USCIS applies.
Where can I find Hotel Operations Manager jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT students and filters job listings by sponsorship willingness, so you're not wasting applications on employers who won't work with OPT. Searching there surfaces hotel operations roles at companies that have a track record of supporting international candidates through OPT and into H-1B sponsorship.
How much time does my OPT give me to secure sponsorship in a hotel operations role?
Standard OPT provides 12 months of work authorization. H-1B petitions for the April lottery must be filed in March, so your timing relative to the lottery cycle matters significantly. If your OPT starts after April, you'll likely need to work through one full cap season before a petition can be filed on your behalf, making STEM OPT extension eligibility worth investigating immediately.
Are there specific hotel brands more likely to sponsor OPT students in operations roles?
Brands with large corporate structures and global workforces tend to have established immigration programs. Companies like Marriott International, Hilton, Hyatt, and IHG have all filed H-1B petitions for hospitality management roles in past years, which you can verify through publicly available Department of Labor disclosure data. Smaller boutique properties and regional independents file far less frequently.