OPT IT Operations Manager Jobs
IT Operations Manager jobs on OPT require employers who can sponsor H-1B visa or offer E-3 visa or TN visa pathways after your work authorization period ends. Most roles fall under specialty occupation standards, meaning your degree in information systems, computer science, or a related field directly supports eligibility.
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Get Access To All JobsLocation: GREEN BAY, WI, US, 54301-5160
Date: May 5, 2026
Work Location Type: Hybrid
Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry.
Are you an IT professional that enjoys helping your team and organization grow? If so, we want to talk to you! We are seeking a dynamic IT Operations Manager to join our team at Imperial Supplies. Start your career with a company whose motto is “People First”.
Why should you join Imperial?
- Competitive salary
- Hybrid / Remote schedule
- Immediate medical, dental, vision; 12 hours of PTO for every full month worked (up to 144 hours a year!), 6 paid holidays and 6% of annual earnings contributed to your retirement, immediately vested!
Position Overview: Under limited supervision, manages IT Operations and the help desk support team and provides user support for computer systems and application software. As a liaison between the IT team and business partners, excels in leading IT Operations, and help desk support processes that heavily rely on ticketing system, documentation, and communication procedures.
Key Responsibilities:
-
Responsible for maintaining daily IT Operations, including system monitoring, defining, and maintaining operating procedures, implementing new technologies and processes to improve efficiency and productivity.
-
Leading and monitoring team performance, conducting performance evaluations, mentoring, training, and developing feedback reports.
-
Participates with the VP, Information Technology in the strategic planning process to develop goals and coordinate activities between all other functional areas.
-
Responsible for monitoring key system performance metrics.
-
Creates, assigns, and manages support issues in the IT ticketing system; monitors and/or escalates tickets ensuring any company-critical event-based system issues are resolved in a timely manner to minimize business or customer impact.
-
Communicating with business partners and providing in-person and phone support for Imperial business systems and user applications if required.
-
Asks questions of end users and explores complexity of issue/problem to better understand and properly prioritize the inquiry.
-
Communicating with parent company technical partners on issue resolution including security threat detection and vulnerability patching.
-
Troubleshooting and resolving technical issues.
Required Skills: Excellent leadership and people management skills, strong technical background, excellent analytical and troubleshooting skills paying close attention to detail, great communication skills, both written and verbal, ability to multitask and set priority based on customer impact while working in a fast-paced environment, ability to work efficiently, under limited supervision, while collaborating as part of a larger team, flexible and able to accept changes in priorities as necessary, ability to take ownership of issues and demonstrate follow through to resolution meeting or exceeding customer expectations, experience with typical support tools such as ticketing systems, desktop/server remote access technologies, documentation management systems, ability to write and maintain process and end user documentation.
Minimum Education and Experience: Bachelor's degree in computer science, information technology, or a related field and 3-5 years’ experience in an IT operations support position. Computer knowledge including hardware/software (Microsoft Windows and Office applications) and networking.
What will put you ahead: Bachelor's degree in computer science, information technology with an emphasis in business leadership. At least two years of experience as an IT Operations Manager or in a technical support role including Microsoft Windows and Office applications. Experience supporting end user issues related to line of business applications including networking, server administration, voice systems and direct support of distribution center/warehouse equipment is a plus.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
Location: GREEN BAY, WI, US, 54301-5160
Date: May 5, 2026
Work Location Type: Hybrid
Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry.
Are you an IT professional that enjoys helping your team and organization grow? If so, we want to talk to you! We are seeking a dynamic IT Operations Manager to join our team at Imperial Supplies. Start your career with a company whose motto is “People First”.
Why should you join Imperial?
- Competitive salary
- Hybrid / Remote schedule
- Immediate medical, dental, vision; 12 hours of PTO for every full month worked (up to 144 hours a year!), 6 paid holidays and 6% of annual earnings contributed to your retirement, immediately vested!
Position Overview: Under limited supervision, manages IT Operations and the help desk support team and provides user support for computer systems and application software. As a liaison between the IT team and business partners, excels in leading IT Operations, and help desk support processes that heavily rely on ticketing system, documentation, and communication procedures.
Key Responsibilities:
-
Responsible for maintaining daily IT Operations, including system monitoring, defining, and maintaining operating procedures, implementing new technologies and processes to improve efficiency and productivity.
-
Leading and monitoring team performance, conducting performance evaluations, mentoring, training, and developing feedback reports.
-
Participates with the VP, Information Technology in the strategic planning process to develop goals and coordinate activities between all other functional areas.
-
Responsible for monitoring key system performance metrics.
-
Creates, assigns, and manages support issues in the IT ticketing system; monitors and/or escalates tickets ensuring any company-critical event-based system issues are resolved in a timely manner to minimize business or customer impact.
-
Communicating with business partners and providing in-person and phone support for Imperial business systems and user applications if required.
-
Asks questions of end users and explores complexity of issue/problem to better understand and properly prioritize the inquiry.
-
Communicating with parent company technical partners on issue resolution including security threat detection and vulnerability patching.
-
Troubleshooting and resolving technical issues.
Required Skills: Excellent leadership and people management skills, strong technical background, excellent analytical and troubleshooting skills paying close attention to detail, great communication skills, both written and verbal, ability to multitask and set priority based on customer impact while working in a fast-paced environment, ability to work efficiently, under limited supervision, while collaborating as part of a larger team, flexible and able to accept changes in priorities as necessary, ability to take ownership of issues and demonstrate follow through to resolution meeting or exceeding customer expectations, experience with typical support tools such as ticketing systems, desktop/server remote access technologies, documentation management systems, ability to write and maintain process and end user documentation.
Minimum Education and Experience: Bachelor's degree in computer science, information technology, or a related field and 3-5 years’ experience in an IT operations support position. Computer knowledge including hardware/software (Microsoft Windows and Office applications) and networking.
What will put you ahead: Bachelor's degree in computer science, information technology with an emphasis in business leadership. At least two years of experience as an IT Operations Manager or in a technical support role including Microsoft Windows and Office applications. Experience supporting end user issues related to line of business applications including networking, server administration, voice systems and direct support of distribution center/warehouse equipment is a plus.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
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Get Access To All JobsTips for Finding OPT Sponsorship as an IT Operations Manager
Target companies with established IT departments
Large enterprises and mid-size technology firms run structured immigration programs and sponsor H-1B visa petitions regularly. Smaller startups often lack the legal infrastructure to sponsor, so prioritize organizations with dedicated HR and in-house counsel.
Frame your degree as a specialty occupation match
IT Operations Manager roles typically require a degree in information systems, computer science, or engineering. Clearly connect your academic background to the operational and infrastructure responsibilities in the job description during applications and interviews.
Start your H-1B timeline planning early
H-1B cap registration opens in March for an October 1 start. If your OPT expires before then, confirm whether STEM OPT extension or cap-gap coverage applies to your situation so there are no gaps in work authorization.
Emphasize cross-functional leadership experience
Employers sponsoring IT Operations Managers want candidates who reduce risk and drive efficiency. Highlight experience managing vendors, leading incident response, or overseeing infrastructure projects to demonstrate you justify the sponsorship investment.
Ask about sponsorship policy before final interviews
Bring up H-1B sponsorship after you have demonstrated your value, ideally after a positive second-round conversation. Asking too early can end discussions before they start, but waiting until offer stage creates unnecessary pressure for both sides.
Consider employers in regulated industries
Healthcare, finance, and government contractors frequently hire IT Operations Managers and maintain long-term workforce planning that supports visa sponsorship. Regulated environments prioritize operational stability, which aligns well with the skills OPT candidates bring.
IT Operations Manager OPT: Frequently Asked Questions
Does an IT Operations Manager role qualify as a specialty occupation for H-1B purposes?
IT Operations Manager positions generally qualify as specialty occupations when the role requires a bachelor's degree or higher in a specific technical field such as information systems, computer science, or engineering. The key is that the employer's job description must establish a direct connection between the degree and the role's core responsibilities. Roles framed as general management without a technical degree requirement can face USCIS scrutiny.
Can I work as an IT Operations Manager on OPT before securing H-1B sponsorship?
Yes. Post-completion OPT gives you 12 months of work authorization after graduation, and a STEM OPT extension adds 24 more months if your degree qualifies and your employer is E-Verify enrolled. This gives you up to three years to demonstrate your value, find a sponsoring employer, and go through the H-1B lottery process before your status lapses.
Where can I find IT Operations Manager jobs that sponsor OPT students?
Migrate Mate is built specifically for F-1 OPT and international students, filtering job listings to show employers open to sponsoring work visas. Rather than sorting through thousands of general postings, you can browse IT Operations Manager roles where sponsorship is already part of the conversation, saving significant time during a period when your work authorization clock is running.
What happens to my OPT status if I change employers as an IT Operations Manager?
On standard OPT, you can change employers as long as the new role is directly related to your degree field and you report the change to your DSO within 10 days. On STEM OPT extension, you must also ensure your new employer is E-Verify enrolled and file an updated Form I-983 training plan. Gaps between jobs count against your 90-day unemployment limit.
Are there visa options besides H-1B for IT Operations Managers on OPT?
Australian citizens can pursue the E-3 visa, which has no lottery and a 10,500 annual cap that has never been filled. Canadian and Mexican nationals may qualify for the TN visa under the USMCA if their role fits a listed category. For those with exceptional records, the O-1A is another path. Each option has different requirements, so the right choice depends on your nationality and career profile.