OPT IT Support Specialist Jobs
IT Support Specialist roles are among the more OPT-accessible positions in tech. Many employers hire for these roles on a rolling basis, and STEM OPT extension eligibility depends on whether your degree is in a qualifying field like computer science, information systems, or a related discipline.
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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevate and coordinate out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
1 years of related experience or an Associate degree in a related discipline.
Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% onsite role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
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Get Access To All JobsTips for Finding OPT Sponsorship as an IT Support Specialist
Lead with your authorization status upfront
Include 'Authorized to work on OPT' in your resume header or summary. IT hiring managers review dozens of applications and will screen you out if your status is unclear. Being direct saves time for both sides.
Target companies with established IT support teams
Larger organizations with dedicated IT departments are more familiar with OPT work authorization than small businesses. Companies with 200 or more employees are more likely to have HR processes already in place for international hires.
Highlight certifications to stand out immediately
CompTIA A+, Network+, or Microsoft certifications signal job-readiness to hiring managers who may be unfamiliar with OPT. Credentials reduce perceived risk and shift focus from your visa status to your technical qualifications.
Know your OPT end date before every interview
Employers will ask about your work authorization timeline. Know your OPT expiration date, whether you qualify for a 24-month STEM extension, and whether the employer would need to sponsor an H-1B visa. Confident answers build trust.
Emphasize your ticketing and troubleshooting experience
Practical experience with helpdesk tools like ServiceNow or Jira, remote support, and hardware troubleshooting directly maps to what IT support teams need. Quantify your impact where possible, such as average ticket resolution time.
Apply early in the OPT period, not at the end
Hiring managers are more willing to hire OPT workers with at least 12 months remaining. Applying with only two or three months left makes sponsorship conversations feel urgent and increases the chance of rejection before interviews.
IT Support Specialist OPT: Frequently Asked Questions
Does IT Support Specialist qualify for a STEM OPT extension?
It depends on your degree, not your job title. If your undergraduate or graduate degree is in a STEM-designated field such as computer science, information technology, information systems, or computer and information science, you likely qualify for the 24-month STEM OPT extension, provided your employer meets the E-Verify requirement and signs your I-983 training plan.
Do IT support roles typically lead to H-1B sponsorship?
Some do, but it varies by employer. IT Support Specialist roles can qualify as specialty occupations if the position requires a bachelor's degree in a specific technical field and the job duties are sufficiently complex. Entry-level helpdesk roles with broad, generalist duties are harder to sponsor under H-1B than roles with specialized systems administration or infrastructure responsibilities. Ask employers about their sponsorship history before accepting an offer.
How do I find IT Support Specialist jobs that are open to OPT candidates?
Migrate Mate filters job listings specifically for candidates on OPT and other work authorization statuses, so you're not wasting time applying to roles that won't consider international students. Browsing IT support listings on Migrate Mate lets you focus on employers who have already indicated openness to sponsorship or OPT authorization, which significantly improves your response rate.
Can I work as an IT Support Specialist on OPT if my degree is not in computer science?
Yes, as long as the job is directly related to your degree field. USCIS requires that OPT employment be related to the degree program you completed. A degree in information systems, management information systems, electrical engineering, or a related technical field can support IT support work. A degree in an unrelated field like English or history would not qualify. Confirm the connection with your DSO before accepting an offer.
What should I tell an employer who has never hired an OPT worker before?
Explain that OPT is federally issued work authorization included on your Employment Authorization Document, and that the employer has no filing obligation during the initial OPT period. You do the work with your DSO. If they want to extend your employment through a STEM extension, they'll need to register with E-Verify and sign a training plan. Keeping the explanation simple and reassuring helps move the conversation forward.