OPT Production Control Clerk Jobs
Production Control Clerk jobs on OPT involve coordinating production schedules, tracking inventory, and maintaining workflow documentation in manufacturing or logistics environments. These roles typically fall under NAICS codes that qualify for STEM OPT extension if your degree is in supply chain, operations management, or industrial engineering. Most employers file DSP-5 forms routinely.
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About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The customer support representative is responsible for serving business partners to address and resolve issues they have with end customers in order to retain them and grow the business.
Responsibilities
- Perform interactions with customers/stores through omnichannel platforms (Voice - email - chat) to resolve queries and technical problems related to the use of the application and the platform for credit evaluation and after-sales service, providing clear and fast responses in real time.
- Record, in a detailed and updated manner, the problems and solutions provided to the stores, to have a clear history that facilitates the monitoring and continuous improvement of the service.
- Identify and propose improvements in internal processes and sales and after-sales support. Implement changes to increase efficiency and quality of service.
- Maintain clear and constant communication with stores, to ensure that they are informed about updates and changes in procedures.
- Store satisfaction: Conduct surveys and collect feedback from stores on the service received.
Requirements
- Completed Technical or partially university studies in related areas such as Business Administration, Communications or similar.
- Basic knowledge of Microsoft Office tools and Google Suite.
- Previous experience in customer service or support, preferably in the sales or financial sector, of at least 1 year.
- Effective communication skills, ability to work in a team and handle difficult situations under pressure.
- Agility in keyboarding, spelling and writing.
- Experience in customer relationship management software (CRM) preferably Zendesk, in financial services or technology is desirable.
Benefits
- 100% Company Funded: Private Health Insurance for employee and immediate family
- Pension Fund
- Company-funded employee life and disability insurance
- 20 days vacation, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone Finance, headphone benefit, home office equipment allowance and wellness perks
- Catered Lunch
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion
Ownership
Break Through Walls
Live Communication
Transparency & Directness
Focus on Scale
Work-Life Balance
Embrace Diversity
Speed
Active Listening
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Get Access To All JobsTips for Finding OPT Sponsorship in Production Control Clerk
Verify your degree ties to the role
Production Control Clerk positions qualify for STEM OPT only if your degree is in supply chain management, industrial engineering, or operations research. Confirm the connection before applying so your DSO can authorize the extension without delays.
Target manufacturing and logistics employers
Large manufacturers, aerospace contractors, and third-party logistics firms hire Production Control Clerks regularly and have established OPT onboarding processes. Smaller shops may not, so prioritize employers with existing international student hiring experience.
Emphasize ERP and inventory system experience
Familiarity with SAP, Oracle, or similar enterprise systems makes you a stronger candidate. Employers in production control environments value technical proficiency, and it signals you can contribute immediately without a long ramp-up period.
Apply early relative to your OPT start date
Production control roles often require background checks and system access provisioning before day one. Starting your job search at least three months before your OPT authorization begins gives you enough runway to clear onboarding requirements.
Clarify your work authorization upfront
When reaching out to hiring managers, briefly explain your OPT status and authorization period. Many employers in manufacturing are unfamiliar with OPT but willing to hire once they understand there is no petition filing required from them during initial OPT.
Use Migrate Mate to filter OPT-friendly roles
Searching for Production Control Clerk positions on Migrate Mate surfaces employers who have already indicated openness to OPT candidates, saving you time screening out companies that won't engage with international students on work authorization.
Production Control Clerk OPT: Frequently Asked Questions
Can I work as a Production Control Clerk on OPT?
Yes, as long as your work is directly related to your field of study. If your degree is in supply chain management, industrial engineering, operations management, or a related field, a Production Control Clerk role typically qualifies. Your DSO at your university must authorize your OPT before you begin working, and the job must align with your degree field.
Does a Production Control Clerk job qualify for STEM OPT extension?
It can, but qualification depends on two things: your degree must be on the STEM Designated Degree Program List, and your employer must be enrolled in E-Verify. Degrees in industrial engineering, supply chain management, and operations research typically qualify. Your employer also needs to sign a formal training plan with your school before USCIS approves the 24-month extension.
What happens if my OPT expires before I find a Production Control Clerk job?
If your post-completion OPT expires without employment, you enter a 60-day grace period. You cannot work during this period, but you can use the time to find a job, change your immigration status, or prepare to depart the U.S. Migrate Mate filters production control roles by OPT-friendly employers, which can help you secure an offer before your authorization window closes.
Do Production Control Clerk employers need to file any paperwork to hire me on OPT?
For initial 12-month OPT, employers do not file any petitions with USCIS. You present your EAD card and your employer completes standard Form I-9 employment verification. For STEM OPT extension, your employer must be enrolled in E-Verify and co-sign a Form I-983 training plan, which your school submits as part of the extension application.
What documents do I need to start a Production Control Clerk job on OPT?
You need your Employment Authorization Document (EAD) card showing your authorized period of employment, your valid F-1 visa, your current I-20 with OPT authorization endorsed by your DSO, and your passport. Bring originals on your first day for I-9 verification. Some manufacturing employers also require a background check, so have your employment history and identification ready in advance.