OPT Service Coordinator Jobs
Service Coordinator jobs on OPT are available across healthcare, logistics, social services, and tech support. Most roles require strong communication skills and a relevant bachelor's degree. Your 12-month OPT period is enough to demonstrate value and pursue H-1B visa sponsorship, especially at larger organizations with established hiring processes.
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Get Access To All JobsJOB SUMMARY & SCOPE:
Will work in close partnership with our Field Service Team, Finance Team, Sales Administration, and Accounting Team to provide thorough oversight and administrative assistance in billing processes. This essential position focuses on reviewing all service billing for generation or sales orders within FSL, ensuring accuracy, compliance, and efficiency to boost operational effectiveness and support revenue integrity. With a strong emphasis on precision, you will detect and correct any billing inconsistencies promptly. Maintaining a professional and service-oriented approach is crucial. Strong organizational skills and the ability to manage priorities will help you handle various tasks effectively, promoting smooth workflows and stakeholder satisfaction.
KEY ACCOUNTABILITIES:
- Conduct detailed reviews of all service billing for generation or sales orders within FSL, verifying accuracy, completeness, and adherence to company policies and contractual terms.
- Identify and resolve billing discrepancies, including adjustments, corrections, and escalations as needed to ensure timely and accurate invoicing.
- Build cooperative relationships with internal teams and external partners by anticipating their requirements and providing proactive support.
- Exhibit understanding of company billing systems, processes, and services.
- Support the processing of billing-related claims or disputes, such as overcharges or undercharges.
- Assist in investigating specific billing scenarios presented to the team and recommend appropriate resolutions.
- Partner with the accounting team to supply necessary data for revenue recognition, including service contracts and related agreements.
- Handle inquiries related to billing variances, credit/rebill requests, price modifications, and service order processing.
EDUCATION + EXPERIENCE + KEY TRAITS:
- Bachelor’s degree preferred; equivalent experience in billing or finance will be considered.
- Minimum of 2 years’ experience in billing, finance, or customer support.
- Proficiency in Microsoft Office, especially Excel.
- Experience with ERP systems such as NetSuite or Salesforce preferred.
- Strong written and verbal communication skills.
- Detail-oriented with strong analytical and problem-solving abilities.
TYPICAL PERFORMANCE TARGETS:
SERVICE DELIVERY: Consistent accuracy and timeliness in billing operations.
COST TO SERVE: Efficient billing processes with continuous improvement.
INNOVATION: Contributions to process enhancements and automation.
LANGUAGE SKILLS:
- Primary language: English.
- Ability to read and interpret contracts, billing documentation, and correspondence.
- Communicate effectively with internal teams and external clients.
SUPERVISION:
This role does not include supervisory responsibilities.
DECISION MAKING + REASONING:
- Responsible for identifying and resolving billing issues independently.
- Able to make decisions within scope of role and escalate when necessary.
WORKING RELATIONSHIPS:
- Sales Operations.
- Customer Service.
- Contract Administration.
- Accounting Team.
Location: On-site in Linthicum, MD or Miami, FL.
About Peak Technologies:
Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value. Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.
JOB SUMMARY & SCOPE:
Will work in close partnership with our Field Service Team, Finance Team, Sales Administration, and Accounting Team to provide thorough oversight and administrative assistance in billing processes. This essential position focuses on reviewing all service billing for generation or sales orders within FSL, ensuring accuracy, compliance, and efficiency to boost operational effectiveness and support revenue integrity. With a strong emphasis on precision, you will detect and correct any billing inconsistencies promptly. Maintaining a professional and service-oriented approach is crucial. Strong organizational skills and the ability to manage priorities will help you handle various tasks effectively, promoting smooth workflows and stakeholder satisfaction.
KEY ACCOUNTABILITIES:
- Conduct detailed reviews of all service billing for generation or sales orders within FSL, verifying accuracy, completeness, and adherence to company policies and contractual terms.
- Identify and resolve billing discrepancies, including adjustments, corrections, and escalations as needed to ensure timely and accurate invoicing.
- Build cooperative relationships with internal teams and external partners by anticipating their requirements and providing proactive support.
- Exhibit understanding of company billing systems, processes, and services.
- Support the processing of billing-related claims or disputes, such as overcharges or undercharges.
- Assist in investigating specific billing scenarios presented to the team and recommend appropriate resolutions.
- Partner with the accounting team to supply necessary data for revenue recognition, including service contracts and related agreements.
- Handle inquiries related to billing variances, credit/rebill requests, price modifications, and service order processing.
EDUCATION + EXPERIENCE + KEY TRAITS:
- Bachelor’s degree preferred; equivalent experience in billing or finance will be considered.
- Minimum of 2 years’ experience in billing, finance, or customer support.
- Proficiency in Microsoft Office, especially Excel.
- Experience with ERP systems such as NetSuite or Salesforce preferred.
- Strong written and verbal communication skills.
- Detail-oriented with strong analytical and problem-solving abilities.
TYPICAL PERFORMANCE TARGETS:
SERVICE DELIVERY: Consistent accuracy and timeliness in billing operations.
COST TO SERVE: Efficient billing processes with continuous improvement.
INNOVATION: Contributions to process enhancements and automation.
LANGUAGE SKILLS:
- Primary language: English.
- Ability to read and interpret contracts, billing documentation, and correspondence.
- Communicate effectively with internal teams and external clients.
SUPERVISION:
This role does not include supervisory responsibilities.
DECISION MAKING + REASONING:
- Responsible for identifying and resolving billing issues independently.
- Able to make decisions within scope of role and escalate when necessary.
WORKING RELATIONSHIPS:
- Sales Operations.
- Customer Service.
- Contract Administration.
- Accounting Team.
Location: On-site in Linthicum, MD or Miami, FL.
About Peak Technologies:
Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value. Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.
See all 134+ OPT Service Coordinator Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Service Coordinator
Target employers with H-1B filing history
Larger healthcare networks, logistics companies, and social service agencies file H-1B visa petitions regularly. Focusing on organizations with a documented sponsorship track record improves your chances of converting OPT employment into long-term status before your authorization expires.
Clarify your degree connection during interviews
Service Coordinator roles often require a degree in social work, healthcare administration, communications, or business. Be prepared to explain clearly how your field of study connects to the coordination responsibilities in the role, as this supports your OPT work authorization validity.
Ask about sponsorship timelines early
Raise the H-1B question after receiving an offer, not during early interviews. Ask whether the organization has sponsored coordinators before and what their internal process looks like, so you can assess whether the timeline aligns with your OPT expiration.
Pursue STEM OPT extension if your degree qualifies
If your undergraduate or graduate degree is in a STEM-designated field such as health informatics or management information systems, you may qualify for a 24-month OPT extension, giving employers significantly more runway before needing to file an H-1B petition on your behalf.
Document your role's specialty occupation eligibility
Not every Service Coordinator role qualifies as a specialty occupation for H-1B purposes. Roles tied to clinical coordination, technical project management, or systems implementation are stronger candidates. Understanding this distinction helps you target positions more likely to support future visa sponsorship.
Build a record of measurable outcomes
Sponsors are more confident filing for employees who demonstrate clear, documented impact. Track metrics like case resolution rates, client satisfaction scores, or process improvements. Concrete results make the internal business case easier for HR and legal teams to justify sponsorship costs.
Service Coordinator OPT: Frequently Asked Questions
Can I work as a Service Coordinator on OPT?
Yes, provided your Service Coordinator role is directly related to your field of study. If your degree is in social work, healthcare administration, communications, business, or a related field, most Service Coordinator positions will satisfy the OPT employment authorization requirement. Roles with responsibilities clearly tied to your major carry the least risk of authorization issues.
Do Service Coordinator jobs typically lead to H-1B sponsorship?
Some do, but it depends heavily on the employer and how the role is structured. Service Coordinator positions at healthcare systems, government contractors, and large logistics firms are more likely to support H-1B petitions than small nonprofits or startups. Roles framed around clinical coordination, technical implementation, or operations management have a stronger specialty occupation argument. You can browse sponsoring employers on Migrate Mate.
Does my degree field affect whether a Service Coordinator role qualifies for OPT?
Yes. OPT requires that your job be directly related to your degree. A social work graduate working as a case services coordinator, or a health informatics graduate coordinating patient care workflows, has a clear connection. A history or literature degree supporting an IT service coordinator role would require a stronger justification. The connection needs to be genuine and defensible if questioned.
Can I work as a Service Coordinator for a nonprofit on OPT?
Yes. OPT employment authorization applies to nonprofits, government agencies, and for-profit employers equally, as long as the role relates to your degree. The important distinction is that nonprofits are less likely to sponsor H-1B petitions due to cost and administrative burden, so if long-term sponsorship is your goal, factor that into your employer search early.
What happens to my OPT authorization if I lose my Service Coordinator job?
You enter a 60-day unemployment grace period after your position ends. During this window, you can search for a new qualifying role without losing your OPT status, but you cannot work until you secure authorized employment. If you exceed 90 cumulative days of unemployment across your total OPT period, you fall out of status. Keeping your SEVIS record current with your DSO is essential throughout this process.