OPT Servicenow Software Engineer Jobs
ServiceNow Software Engineer roles are a strong fit for F-1 OPT students with backgrounds in computer science, information systems, or software engineering. Employers in this space regularly file H-1B visa petitions, making OPT-to-H-1B transitions common. STEM OPT extension eligibility gives you up to three years of authorized work experience to build your case.
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Get Access To All JobsINTRODUCTION
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified System Administrator (CSA).
- ITIL v4 Foundation (or equivalent ITSM certification).
Minimum Requirements
TCS218, T2, Band 5
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$80,000.00
Maximum Salary
$117,000.00
INTRODUCTION
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified System Administrator (CSA).
- ITIL v4 Foundation (or equivalent ITSM certification).
Minimum Requirements
TCS218, T2, Band 5
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$80,000.00
Maximum Salary
$117,000.00
See all OPT Servicenow Software Engineer Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Servicenow Software Engineer
Target employers with active H-1B histories
Companies that have filed H-1B visa petitions for ServiceNow engineers in prior years are far more likely to sponsor you. Check OFLC disclosure data to confirm a prospective employer has a pattern of sponsoring this specific role, not just engineering roles broadly.
Certify your ServiceNow credentials before applying
The Certified System Administrator and Certified Application Developer credentials signal technical depth to hiring managers. Employers sponsoring OPT students want confidence you can contribute immediately. Holding an active certification removes doubt and strengthens your case for sponsorship conversations.
Confirm your degree qualifies for STEM OPT extension
Computer science, information systems, and software engineering degrees qualify for the 24-month STEM OPT extension. Confirm your program's CIP code with your DSO before applying, since the extension gives you three total years and meaningfully expands your H-1B eligibility window.
Raise sponsorship early, not at the offer stage
Ask about H-1B sponsorship during the first or second interview round, not after receiving an offer. ServiceNow-focused employers expect this question from OPT candidates. Waiting until the offer stage creates friction and can slow down or derail the process entirely.
Document your platform-specific contributions precisely
When describing experience, name the ServiceNow modules you have worked in, such as ITSM, HRSD, or Custom Application Development. Vague engineering experience is harder to map to a specialty occupation petition. Specific platform work makes the employer's LCA and H-1B filing more defensible.
Use Migrate Mate to filter for OPT-friendly employers
Searching broadly wastes time on companies that rarely or never sponsor. Migrate Mate filters ServiceNow Software Engineer roles by sponsorship history, so you spend your OPT clock on employers who are actually positioned to keep you authorized long-term.
Servicenow Software Engineer OPT: Frequently Asked Questions
Does a ServiceNow Software Engineer role qualify as a STEM occupation for OPT extension purposes?
Yes. ServiceNow Software Engineer roles fall under software development and information technology, which are classified under STEM CIP codes 11 and 14. If your degree is in computer science, information systems, software engineering, or a related field, you are eligible to apply for the 24-month STEM OPT extension through your DSO, giving you up to three years of total OPT authorization.
How common is H-1B sponsorship for ServiceNow Software Engineers?
H-1B sponsorship is relatively common for this role. ServiceNow engineering is a specialized skill set, and employers who have invested in finding qualified candidates are generally motivated to retain them beyond OPT. OFLC disclosure data shows consistent LCA filings for ServiceNow-related job titles at consulting firms, enterprise technology companies, and large corporations running ServiceNow implementations internally.
Can I work as a ServiceNow Software Engineer on OPT without any certifications?
You can, but certifications significantly strengthen your position. Employers evaluating OPT candidates who will need H-1B sponsorship are weighing risk. A Certified System Administrator or Certified Application Developer credential reduces that risk by confirming verified platform knowledge. Without one, your degree and project experience need to clearly demonstrate hands-on ServiceNow work to be competitive.
Where can I find ServiceNow Software Engineer jobs that are open to OPT candidates?
Migrate Mate is the recommended starting point. The platform is built specifically for F-1 OPT and international students, and it surfaces ServiceNow Software Engineer roles at employers with documented sponsorship histories. Searching broadly on general job platforms wastes time on companies that are unlikely to sponsor, which matters when you are working against an OPT expiration date.
What happens to my OPT status if my ServiceNow contract role ends between projects?
Standard OPT allows up to 90 days of unemployment over the full authorization period, with no single gap required to be continuous. STEM OPT reduces that to 150 days total but requires a formal training plan with each employer. If you are placed through a consulting firm on ServiceNow contracts, confirm with your DSO how gaps between placements are counted toward your unemployment limit.