Partner Account Manager Jobs in Palo Alto, CA

INTRODUCTION

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

This is a manager-level individual contributor role focused on technical partner success rather than people management. You will work directly with global systems integrators, consultancies, agencies, and specialist studios as they join our enterprise partner network, helping them become technically ready to support pre-sales engagements, solution design, and customer delivery. The role centers on technical onboarding, certifications, partner enablement, and ongoing technical guidance for services partners building custom enterprise solutions on SPECS and related platforms.

You should bring deep familiarity with Lens Studio and a strong working knowledge of the broader design and development ecosystem for augmented reality, extended reality, and smart glasses. We are especially interested in candidates who understand how enterprise partners evaluate platforms, scope technical solutions, and move from early exploration to customer-ready delivery. Lens Studio familiarity is especially important because many partners entering the ecosystem will be new to it and will need structured enablement, certification, and technical support to become effective on the platform.

ROLE AND RESPONSIBILITIES

• Lead technical onboarding for enterprise services partners as they join the partner ecosystem, ensuring they understand the platform, tooling, requirements, and technical expectations.
• Build and run enablement programs covering Lens Studio, AR solution architecture, smart glasses workflows, and enterprise implementation best practices.
• Develop and manage technical certifications that validate partner readiness to design, prototype, and deliver enterprise-grade solutions on the platform.
• Serve as the primary technical point of contact for services partners including global systems integrators, consultants, agencies, and development studios building custom client solutions through statements of work.
• Help partners translate customer opportunities into credible technical approaches, solution concepts, prototype plans, and pre-sales engagement strategies.
• Advise partners on AR experience design, development workflows, technical feasibility, deployment considerations, and platform alignment for enterprise use cases.
• Partner closely with internal product, engineering, design, and partnerships teams to escalate technical issues, close readiness gaps, and improve the partner experience.
• Support the creation of demo environments, workshops, technical immersion sessions, and partner acceleration programs that prepare partners for customer-facing work.
• Identify recurring technical blockers across the partner ecosystem and help shape the roadmap for better enterprise readiness, partner tooling, and platform adoption.

MINIMUM QUALIFICATIONS

• 10+ years of experience in technical partner management, partner engineering, solutions architecture, developer relations, technical consulting, or a similar customer-facing technical role.
• Experience enabling external partners, systems integrators, consultants, or development firms to build and deliver technology solutions.
• Strong hands-on familiarity with Lens Studio or comparable AR/XR creation platforms, and a broad understanding of 3D, immersive, and spatial development workflows.
• Experience working with augmented reality, mixed reality, extended reality, smart glasses, or wearable computing platforms in a technical or partner-facing capacity.
• Ability to guide partners through technical onboarding, solution reviews, certifications, architecture discussions, and delivery readiness.
• Strong understanding of enterprise customer expectations around security, deployment, integrations, scalability, and operational reliability for emerging technologies.
• Proven ability to communicate with both technical builders and executive stakeholders, translating platform capabilities into practical business outcomes.
• Comfortable operating in ambiguity and helping shape a partner program in a fast-moving, zero-to-one environment.

PREFERRED QUALIFICATIONS

• Experience working with or for smart glasses, AR hardware, or spatial computing platforms in enterprise settings.
• Prior experience at or alongside companies such as Microsoft HoloLens, Magic Leap, or similarly relevant AR/XR platforms.
• Experience supporting services partners that sell and build custom solutions through statements of work, especially in enterprise transformation, industrial innovation, or immersive technology.
• Familiarity with enterprise design and development workflows across tools such as Unity, Unreal, WebXR, OpenXR, or adjacent platforms used in immersive solution delivery.
• Experience in one or more enterprise sectors where hands-free computing has strong potential, such as retail, manufacturing, healthcare, logistics, field service, or training.
• Strong understanding of partner certifications, technical accreditation programs, and ecosystem scaling motions.
• Experience supporting pre-sales technical engagements, prototypes, workshops, or partner-led customer discovery.

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

OUR BENEFITS

Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

COMPENSATION

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):
The base salary range for this position is $142,000-$214,000 annually.

Zone B:
The base salary range for this position is $135,000-$203,000 annually.

Zone C:
The base salary range for this position is $121,000-$182,000 annually.

This position is eligible for equity in the form of RSUs.