Chief Executive Officer Jobs in California

Full-Time | Monday–Friday

Are you an experienced dental professional who loves building patient relationships, takes ownership of their work, and believes a great team succeeds when everyone supports one another?

SmileStyle Dental Studio is looking for an experienced Dental Treatment Coordinator and well rounded front office professional who can help us deliver an exceptional patient experience.

We're looking for someone who can confidently present treatment, manage patient relationships, stay organized, and jump in wherever help is needed.

At SmileStyle, we don't believe in “that's not my job.” Everyone has primary responsibilities, but we work together to ensure our patients receive exceptional care and our office runs smoothly.

About SmileStyle:

We're a modern, comprehensive dental practice in San Diego with a strong focus on personalized care, advanced technology, and long-term patient relationships.

Our SmileStyle 360 approach considers the complete picture: gum health, teeth, bite, aesthetics, and the connection between oral and overall health.

Our core values are connection, excellence, trust, integrity, accountability, and compassion.

We're continuously improving our systems, developing our team, and creating an environment where patients and employees feel valued.

Want to see what it's like to be part of the SmileStyle family? We invite you to check out our Google reviews and visit our Instagram page (smilestyle.sd) to get a feel for our team, our culture, and the patient experience we're passionate about creating.

We want you to be just as excited about joining us as we are about finding the right person!

What You'll Do

Treatment Coordination & Case Acceptance

• Build meaningful relationships with patients and help them understand recommended treatment.
• Present comprehensive treatment plans, financial estimates, and available payment options.
• Coordinate complex restorative, cosmetic, Invisalign, and multidisciplinary treatment.
• Follow up consistently with patients who have unscheduled treatment.
• Identify patient concerns, answer questions within your scope, and collaborate with our doctors when needed.
• Track treatment acceptance and maintain accurate follow up documentation.

Patient Experience & Front Office

• Welcome patients and create a warm, professional experience from the first phone call through checkout.
• Answer phones, respond to patient messages, and assist with scheduling when needed.
• Support new patient intake, appointment confirmations, and patient communication.
• Assist with check-in, checkout, collecting payments, and maintaining accurate patient accounts.
• Help manage cancellations, scheduling changes, and opportunities to accommodate patients waiting for care.
• Ensure patients leave with a clear understanding of their next steps.

Insurance & Financial Coordination

• Understand dental insurance benefits and confidently explain treatment estimates.
• Help patients understand their estimated financial responsibility.
• Assist with insurance verification, account questions, and financial arrangements when needed.
• Collaborate with our dedicated billing and insurance support team to resolve patient concerns.
• Maintain accurate financial records and follow established office procedures.

Teamwork & Daily Operations

• Work closely with our doctors, clinical team, and other front office team members.
• Recognize when a teammate needs help and proactively step in.
• Assist with phones, scheduling, patient check-in, checkout, and administrative responsibilities as needed.
• Follow established systems and help identify opportunities to improve efficiency and the patient experience.
• Take ownership of assigned responsibilities while remaining flexible as the needs of the practice change.

Our Philosophy: One Team, One Patient Experience

We believe that exceptional patient care requires everyone working together.

While each team member has specific responsibilities, no position operates in isolation. If the phone is ringing, a patient needs assistance, or a teammate is overwhelmed, we step in and help.

We're looking for someone who takes pride in both their individual performance and the success of the entire team.

Who We're Looking For

Required:

• Previous dental front office experience, including treatment coordination.
• Strong understanding of dental procedures, treatment plans, insurance, and patient financing.
• Excellent communication and relationship building skills.
• Strong organizational skills and consistent follow through.
• Confidence discussing comprehensive treatment and financial arrangements.
• Dependability, professionalism, and a proactive attitude.
• Willingness and ability to work our full Monday-Friday schedule.

You'll Be a Great Fit If You:

• Take initiative without waiting to be told what to do.
• Enjoy helping patients make informed decisions about their care.
• Can manage multiple priorities while maintaining attention to detail.
• Welcome feedback and take responsibility for your performance.
• Are comfortable working in a fast paced environment.
• Believe no task is too small when it contributes to an exceptional patient experience.
• Want to grow professionally and earn additional responsibility over time.

Experience with Eaglesoft, Practice by Numbers, comprehensive dentistry, cosmetic dentistry, or Invisalign is a plus.

What We Offer

• Competitive hourly compensation based on relevant experience and demonstrated skills.
• Opportunities for performance based bonuses.
• Ongoing training and professional development.
• A collaborative team that values initiative, accountability, and mutual support.
• Opportunities for professional growth and increased responsibility as you demonstrate your abilities.

We're willing to invest in the right person and are looking for someone who wants to build a long term future with our practice.

Pay: $28.00 - $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• Describe your experience with dental treatment coordination and other front-office responsibilities.
• Tell us about a time you noticed a teammate was overwhelmed. What did you do?
• How do you organize and follow up on unscheduled treatment while managing other front-office responsibilities?
• What does taking ownership of your role mean to you?
• Why did you choose SmileStyle?

Work Location: In person