Partner Success Manager Jobs
Partner Success Manager jobs are open across SaaS, fintech, healthtech, and enterprise software, at every level from associate to director, with specializations in channel partnerships, strategic alliances, and reseller enablement. Find a role that fits from the openings below and apply directly.
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No immigration sponsorship or transfer available for this role.
About the Role
The Sr. Strategic Customer Success Partner I is responsible for achieving client retention and satisfaction for a group of clients. This includes visiting the clients on a regular basis (as needed), providing support, reporting, and KPIs associated with the client, and partnering with operations teams to meet strategic initiatives and continuous improvement ideas. The Sr. Strategic Customer Success Partner is responsible for project management and is expected to utilize the strategic customer success playbooks to develop an account plan to meet both customer and Uber Freight objectives.
What the Candidate Will Do
- Responsible for customer retention, growth and contract management for one or multiple accounts with varying levels of complexity
- Can work independently but will require some support from Leadership and peers
- Solid communicator across all levels; conducts weekly, monthly, and quarterly business reviews, ideation sessions, and other client facing business meetings or virtual sessions as appropriate
- Serve as primary liaison on behalf of assigned customers represented with Uber Freight departments and other job functions
- Financial ownership and budgeting of customer revenue
- Assist customers with freight cost forecasting and budgeting as appropriate
- Responsible for driving initiatives with the client and internal teams to meet customer objectives
- Maintain timely and accurate customer information in CRM tools
- Interprets supply chain data to drive actionable insights and improvements
- Travel to customer locations as needed, up to 30% of the time
Basic Qualifications
- High school diploma or GED equivalent
- At least 3 years experience in a customer facing role within transportation/logistics
- Experience having financial responsibilities (cost savings, net revenue, P&L) for a managed book of business
- Experience creating reports in Excel or Google Sheets
Preferred Qualifications
- Bachelor's degree in business, logistics or other related fields
- 5 years logistics and transportation experience
- Experience presenting to Senior Leadership
- Account management experience
- Experience with Tableau or Power BI
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
No immigration sponsorship or transfer available for this role.
About the Role
The Sr. Strategic Customer Success Partner I is responsible for achieving client retention and satisfaction for a group of clients. This includes visiting the clients on a regular basis (as needed), providing support, reporting, and KPIs associated with the client, and partnering with operations teams to meet strategic initiatives and continuous improvement ideas. The Sr. Strategic Customer Success Partner is responsible for project management and is expected to utilize the strategic customer success playbooks to develop an account plan to meet both customer and Uber Freight objectives.
What the Candidate Will Do
- Responsible for customer retention, growth and contract management for one or multiple accounts with varying levels of complexity
- Can work independently but will require some support from Leadership and peers
- Solid communicator across all levels; conducts weekly, monthly, and quarterly business reviews, ideation sessions, and other client facing business meetings or virtual sessions as appropriate
- Serve as primary liaison on behalf of assigned customers represented with Uber Freight departments and other job functions
- Financial ownership and budgeting of customer revenue
- Assist customers with freight cost forecasting and budgeting as appropriate
- Responsible for driving initiatives with the client and internal teams to meet customer objectives
- Maintain timely and accurate customer information in CRM tools
- Interprets supply chain data to drive actionable insights and improvements
- Travel to customer locations as needed, up to 30% of the time
Basic Qualifications
- High school diploma or GED equivalent
- At least 3 years experience in a customer facing role within transportation/logistics
- Experience having financial responsibilities (cost savings, net revenue, P&L) for a managed book of business
- Experience creating reports in Excel or Google Sheets
Preferred Qualifications
- Bachelor's degree in business, logistics or other related fields
- 5 years logistics and transportation experience
- Experience presenting to Senior Leadership
- Account management experience
- Experience with Tableau or Power BI
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Partner Success Manager Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Technology & Software14
- Distribution & Wholesale4
- E-Commerce & Online Marketplaces2
- Retail1
- Education1
What Employers Look For
The qualifications that appear most often in partner success manager jobs.
- 2 to 5 years of experience in partner success, channel sales, or account management
- Demonstrated ability to onboard, enable, and grow a portfolio of technology or reseller partners
- Proficiency with CRM platforms such as Salesforce to track partner activity and pipeline
- Strong cross-functional collaboration skills across sales, marketing, and product teams
- Experience developing partner enablement materials, playbooks, or training programs
- Bachelor's degree in business, marketing, communications, or a related field
Tips for Your Partner Success Manager Job Search
Quantify partner impact on your resume
Hiring managers want numbers: revenue influenced through partner channels, number of partners onboarded, or retention rates you improved. Generic descriptions of relationship management get skipped. Replace every vague duty with a measurable outcome tied to partner growth or activation.
Apply early to roles that fit
Migrate Mate lists partner success manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor applications to partner tier focus
Some roles manage dozens of small resellers, others own a handful of enterprise alliances. Read each job description closely for words like 'scaled,' 'high-touch,' or 'strategic' to understand the tier focus, then mirror that language directly in your resume and cover letter.
Prepare a partner onboarding case study
Interviewers frequently ask you to walk through how you ramped a new partner from zero to productive. Prepare one concrete example with a clear timeline, the blockers you removed, and the outcome. Vague answers about 'building relationships' won't close the loop.
Negotiate on quota and resource access
When an offer arrives, push beyond base pay. Ask how quota is set for the partner book, whether you inherit active partners or build from scratch, and what internal resources, co-marketing budget, or sales support you can access. These factors shape your ability to hit targets.
Follow up with a partner enablement insight
After your final interview, send a follow-up note that references a specific enablement gap or partner segment opportunity you discussed. It signals you were listening and already thinking like someone in the seat, which separates you from candidates who send a generic thank-you.
Partner Success Manager Jobs: Frequently Asked Questions
Which companies are hiring the most partner success managers?
The companies hiring the most partner success managers right now include Amazon Web Services, Amazon, and Mindr, with the largest share of openings in California, New York, and Florida, based on current listings on Migrate Mate as of August 2026. SaaS and enterprise software companies consistently drive the highest volume of these openings.
How many partner success manager jobs are remote?
About 65% of partner success manager openings are fully remote or hybrid as of August 2026, reflecting the relationship-driven but digitally manageable nature of the work. Roles focused on scaled or mid-market partner tiers tend to be the most remote-friendly, while enterprise alliance positions more often require some on-site or travel presence.
How do you become a partner success manager?
Start in an adjacent role such as account management, channel sales, or customer success to build relationship and revenue skills. Move into a partner-facing position, even a coordinator or associate title, to gain direct enablement and onboarding experience. Build familiarity with CRM tools and co-selling motions, then target partner success manager roles at companies with established partner programs where your experience maps directly to their partner tier.
Can you get hired as a partner success manager with little experience?
Yes, especially at companies building out their partner programs from an early stage. Emphasize transferable skills from customer success, inside sales, or project management, and show that you understand how partner channels drive revenue differently than direct sales. A concrete example of cross-functional collaboration or a situation where you enabled an external stakeholder to succeed will carry more weight than years of experience alone.
What does the partner success manager interview process look like?
Most processes include an initial recruiter screen, a hiring manager conversation focused on your partner or account history, and at least one structured interview where you walk through a specific partner ramp or retention scenario. Final rounds often involve a panel with sales, marketing, or channel leadership. Some companies add a short presentation or written exercise asking you to outline a partner enablement plan for a hypothetical partner type.
Where can I find and apply to partner success manager jobs?
You can find and apply to partner success manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience level and specialization, then apply directly to each listing. The openings on this page are updated regularly, so checking back often gives you access to new postings as they go live.
See All 113+ Partner Success Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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