Patient Access Representative Jobs
Patient Access Representative jobs are open across hospitals, health systems, outpatient clinics, and specialty practices, with specializations in scheduling coordination, insurance verification, and medical billing support, from entry-level to senior and lead roles. Find a role that fits below and apply directly.
Find JobsOverview
Showing 4 of 1,375+ Patient Access Representative jobs
Who We Are:
Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X, Facebook and YouTube. (*in collaboration with AbbVie)
About the Role:
The Regional Patient Access Manager (RPAM) is responsible for: 1) Provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. 2) communicating with the Specialty Pharmacy (SP), and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S. Work cross-functionally and collaboratively with field sales, network pharmacy, market access, commercial analytics and operations. Work closely with Payer Marketing, creating material useful in building customers’ awareness of critical coverage requirements. In addition, the RPAM will be a key operational professional ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback. The RPAM will continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency._
Your Contributions (include, but are not limited to):
- Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process
- Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacy, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers
- Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers
- Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution
- Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues
- Identifies and communicates payer issues with National Account Directors (NAD) team
- Communicates regularly to management the opportunities and challenges related to patient access issues
- Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings
- Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment
- Other duties as assigned
Requirements:
- BS/BA degree in related field and 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access. Rare disease product experience preferred, ideally coupled with Endocrinology experience. Previous experience in other functions in pharma/biotech desired OR
- Master’s degree or MBA preferred and 4+ years of related experience OR
- PharmD or PhD and 2+ years of related experience
- Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines
- Works to improve tools and processes within functional area
- Developing reputation inside the company as it relates to area of expertise
- Ability to work as part of and lead multiple teams
- Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
- Excellent computer skills
- Excellent communications, problem-solving, analytical thinking skills
- Sees broader picture, impact on multiple departments/divisions
- Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
- Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks
- Excellent interpersonal skills and cross functional team success
- Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product access
- Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.
- Strong understanding of prescription adjudication process
- Ability to communicate payer coverage criteria and prior authorization processes
- Previous experience in other functions in pharma/biotech desired; i.e- sales, management, marketing, managed markets etc...
- Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system
- Ability to travel overnight up to 60% (travel consists of working with field sales, attending business meeting, industry meetings, and working with key customers)
#LI-OB1
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $151,000.00-$206,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.Who We Are:
Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X, Facebook and YouTube. (*in collaboration with AbbVie)
About the Role:
The Regional Patient Access Manager (RPAM) is responsible for: 1) Provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. 2) communicating with the Specialty Pharmacy (SP), and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S. Work cross-functionally and collaboratively with field sales, network pharmacy, market access, commercial analytics and operations. Work closely with Payer Marketing, creating material useful in building customers’ awareness of critical coverage requirements. In addition, the RPAM will be a key operational professional ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback. The RPAM will continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency._
Your Contributions (include, but are not limited to):
- Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process
- Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacy, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers
- Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers
- Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution
- Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues
- Identifies and communicates payer issues with National Account Directors (NAD) team
- Communicates regularly to management the opportunities and challenges related to patient access issues
- Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings
- Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment
- Other duties as assigned
Requirements:
- BS/BA degree in related field and 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access. Rare disease product experience preferred, ideally coupled with Endocrinology experience. Previous experience in other functions in pharma/biotech desired OR
- Master’s degree or MBA preferred and 4+ years of related experience OR
- PharmD or PhD and 2+ years of related experience
- Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines
- Works to improve tools and processes within functional area
- Developing reputation inside the company as it relates to area of expertise
- Ability to work as part of and lead multiple teams
- Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
- Excellent computer skills
- Excellent communications, problem-solving, analytical thinking skills
- Sees broader picture, impact on multiple departments/divisions
- Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
- Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks
- Excellent interpersonal skills and cross functional team success
- Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product access
- Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.
- Strong understanding of prescription adjudication process
- Ability to communicate payer coverage criteria and prior authorization processes
- Previous experience in other functions in pharma/biotech desired; i.e- sales, management, marketing, managed markets etc...
- Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system
- Ability to travel overnight up to 60% (travel consists of working with field sales, attending business meeting, industry meetings, and working with key customers)
#LI-OB1
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $151,000.00-$206,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.See All 1,375+ Patient Access Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsPatient Access Representative Job Market
Who's Hiring
- Sanford Health50
- Tenet Healthcare39
- CommonSpirit Health28
- Geisinger26
- University of Miami23
Top Industries Hiring
- Healthcare & Medical Services44
- Education6
- Science & Research4
- Consulting & Professional Services1
What Employers Look For
The qualifications that appear most often in patient access representative jobs.
- High school diploma or GED with one or more years of healthcare front-desk experience
- Proficiency with electronic health record systems such as Epic, Cerner, or Meditech
- Knowledge of insurance verification, eligibility checks, and prior authorization processes
- Strong medical terminology skills and familiarity with ICD and CPT coding basics
- Customer service experience in a high-volume or face-to-face patient environment
- Preferred certification such as Certified Healthcare Access Associate (CHAA) from NAHAM
Tips for Your Patient Access Representative Job Search
Tailor your resume to clearance workflows
Highlight insurance verification, prior authorization, and eligibility checks by name. Hiring managers scan for these exact phrases because they signal you can handle the front-end revenue cycle tasks from day one without additional training.
List your healthcare software tools
Name every electronic health record and registration system you've used, such as Epic, Cerner, or Meditech. Many applicant tracking systems filter resumes on tool names before a human ever reads your application, so generic descriptions get screened out.
Apply early to roles that fit
Migrate Mate lists patient access representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by care setting carefully
Job duties differ significantly between emergency departments, outpatient surgery centers, and specialty clinics. Read the posting for language like 'high-volume,' 'bedside registration,' or 'self-pay counseling' to confirm the setting matches your actual experience before you apply.
Prepare scenario answers about difficult patients
Interviewers for patient access roles almost always ask behavioral questions about de-escalating upset patients or explaining financial responsibility clearly. Write out two or three real examples in advance so you answer with specific detail, not a vague description of what you'd do.
Negotiate shift differentials, not just base pay
Many patient access positions involve evening, weekend, or overnight coverage. When an offer comes, ask specifically about differential rates for those shifts, because that pay addition can be significant and is often negotiable even when base pay is fixed.
Patient Access Representative Jobs: Frequently Asked Questions
Which companies are hiring the most patient access representatives?
The most active employers for patient access representatives right now are Sanford Health, Tenet Healthcare, and CommonSpirit Health, and the most openings are in Texas, Florida, and California, based on current listings on Migrate Mate as of November 2026. Large health systems and regional hospital networks tend to hire in volume because patient access is a continuous, high-turnover function at the front of the revenue cycle.
How many patient access representative jobs are remote?
About 29% of patient access representative openings are fully remote or hybrid as of November 2026, with most remote roles concentrated in phone-based scheduling, insurance verification, and financial counseling rather than bedside or on-site registration functions. Fully on-site positions remain common at emergency departments, surgery centers, and inpatient registration desks where in-person patient contact is required.
How do you become a patient access representative?
Start by earning a high school diploma or equivalent, then gain customer service or administrative experience in any healthcare setting, even as a front-desk or medical records clerk. Learn the basics of insurance verification and medical terminology through a community college course or on-the-job training. Pursuing the Certified Healthcare Access Associate credential from NAHAM strengthens your application once you have some experience, and many employers offer it as a reimbursed benefit.
Can I get hired as a patient access representative with no experience?
Yes, many health systems hire entry-level candidates and train them on registration systems and insurance verification internally. You improve your odds by emphasizing customer service experience from any industry, demonstrating comfort with data entry and computer systems, and showing familiarity with basic medical terminology. Applying to larger hospital networks is often more effective for no-experience candidates because they run formal onboarding cohorts rather than expecting immediate productivity.
What does the patient access representative interview process look like?
Most employers start with a phone or video screen focused on your healthcare or customer service background, followed by an in-person or virtual interview with a hiring manager and sometimes a team lead. Expect behavioral questions about handling difficult patients, explaining financial obligations, and managing competing priorities at a busy registration desk. Some employers also include a brief typing or data-entry assessment to verify the speed and accuracy the role requires.
Where can I find and apply to patient access representative jobs?
You can find and apply to patient access representative jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience, care-setting preference, and location, then apply directly to each listing. New positions are added regularly, so checking back frequently gives you the best chance of catching openings before they fill.
See All 1,375+ Patient Access Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs