Patient Service Representative Jobs in Indianapolis, IN
Patient Service Representative jobs in Indianapolis are concentrated in the North Meridian Street medical corridor, downtown's IUPUI health sciences campus, and the Castleton and Lawrence areas, where large health systems and outpatient clinics drive steady demand. Leading employers include R1 RCM, Josephson Wallack Munshower Neurology, and ADVENT. See the openings below and apply to the ones that match your experience.
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Showing 5 of 14+ Patient Service Representative jobs
Location: Ascension St. Hospital
Shift: ED 6:00 AM 6:30 PM 3, 12-hour shifts per week, rotating weekends and holidays.
Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1 , the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll:
- Help patients navigate the registration process
- Answer questions with confidence, clarity, and compassion
- Gather accurate information quickly in a fast-paced environment
- Build trust with patients during moments when they may be scared, confused, or overwhelmed
No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.
Why You’ll Love This Job
Make a Real Difference : Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.
Learn Healthcare from the Ground Up : From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth.
Fast-Paced, Never Boring : You’ll move between computer screens, phone calls, and in‑person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff.
Supportive Team Environment : We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.
What You’ll Do Day-to-Day
- Work across multiple computer systems to register patients efficiently
- Answer phones and gather information quickly and accurately
- Assist patients who may be ill, anxious, or confused
- Navigate diverse insurance plans and coverage details (with training!)
- Adapt to interruptions from clinical teams during urgent care situations
- Build rapport and ease patient concerns in real time
This isn’t a sit-back-and-relax desk job—you’ll be on your feet, thinking fast, and making a real impact.
Requirements
- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
Preferred
- Medical or healthcare experience (but not required!)
Your Healthcare Career Starts Here
If you’re a compassionate communicator, a quick learner, and someone who thrives in a dynamic environment, we’d love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career. Apply today!
For this US-based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
Location: Ascension St. Hospital
Shift: ED 6:00 AM 6:30 PM 3, 12-hour shifts per week, rotating weekends and holidays.
Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1 , the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll:
- Help patients navigate the registration process
- Answer questions with confidence, clarity, and compassion
- Gather accurate information quickly in a fast-paced environment
- Build trust with patients during moments when they may be scared, confused, or overwhelmed
No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.
Why You’ll Love This Job
Make a Real Difference : Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.
Learn Healthcare from the Ground Up : From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth.
Fast-Paced, Never Boring : You’ll move between computer screens, phone calls, and in‑person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff.
Supportive Team Environment : We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.
What You’ll Do Day-to-Day
- Work across multiple computer systems to register patients efficiently
- Answer phones and gather information quickly and accurately
- Assist patients who may be ill, anxious, or confused
- Navigate diverse insurance plans and coverage details (with training!)
- Adapt to interruptions from clinical teams during urgent care situations
- Build rapport and ease patient concerns in real time
This isn’t a sit-back-and-relax desk job—you’ll be on your feet, thinking fast, and making a real impact.
Requirements
- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
Preferred
- Medical or healthcare experience (but not required!)
Your Healthcare Career Starts Here
If you’re a compassionate communicator, a quick learner, and someone who thrives in a dynamic environment, we’d love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career. Apply today!
For this US-based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
See All 14 Patient Service Representative Jobs in Indianapolis
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Find JobsPatient Service Representative Job Market in Indianapolis
Who's Hiring
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
Patient Service Representative Jobs in Indianapolis: Frequently Asked Questions
How do I get a patient service representative job in Indianapolis?
The strongest path in Indianapolis is targeting the city's major health system networks, which maintain large front-office teams across their hospital campuses, physician group practices, and specialty clinics. The North Meridian corridor, IUPUI-adjacent medical offices, and the growing outpatient centers in Castleton and Fishers all hire consistently. Candidates with experience in insurance verification, electronic health records, or bilingual patient communication stand out in this market.
Which companies hire patient service representatives in Indianapolis?
Companies currently hiring patient service representatives in Indianapolis include R1 RCM, Josephson Wallack Munshower Neurology, and ADVENT, per current listings on Migrate Mate as of July 2026. Indianapolis's hiring base is anchored by large regional health systems, multi-specialty physician groups, and federally qualified health centers serving the city's diverse neighborhoods.
Are there remote patient service representative jobs in Indianapolis?
Yes, though with limits since patient service representative work is often tied to in-person check-in, registration, and front-desk duties. About 0% of patient service representative openings tied to Indianapolis are remote or hybrid as of July 2026, with remote opportunities most common in insurance verification, prior authorization coordination, and telephone-based scheduling roles.
How can I get a patient service representative job in Indianapolis with little or no experience?
The most realistic entry point in Indianapolis is applying to large health system call centers and urgent care networks, which routinely hire candidates with a high school diploma and customer service experience. Federally qualified health centers serving Indianapolis's south and east sides often prefer community-connected candidates over credentialed ones. Roles like medical receptionist or patient access representative are the most common stepping stones, and familiarity with Epic or Cerner software adds immediate value.
Which industries hire the most patient service representatives in Indianapolis?
Most patient service representative openings in Indianapolis sit in Technology & Software and Healthcare & Medical Services, per current listings on Migrate Mate as of July 2026. Indianapolis's role as a regional healthcare hub, anchored by major hospital networks and a growing life sciences sector, makes it one of the stronger markets in the Midwest for patient-facing administrative roles.
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