Patient Service Representative Jobs in Indiana
Patient Service Representative jobs in Indiana are consistently active, with demand concentrated in hospital networks, large physician practice groups, and outpatient clinic systems throughout the state. Indianapolis, Fort Wayne, and South Bend account for the largest share of openings, where employers like Indiana University Health, Ascension St. Vincent, and Franciscan Health maintain steady hiring across their facilities. Front desk coordination, insurance verification, and patient scheduling are the most in-demand specialties for the role right now. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 35+ Patient Service Representative jobs
Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
- And much more!
- Performs opening and closing clinic duties
- Greets patients, checks in for appointments and verifies insurance
- Scans documents into electronic health record
- Maintains tidiness of waiting area and reception counter throughout the day
- Checks schedules for added, canceled and no-show appointments throughout the day
- Schedules follow up appointments as needed
- Responds to designated tasks in the electronic health record
- Orders clinic office supplies
- Sells and tracks cosmetic products
- Distributes mail
- Prepares for next day scheduled appointments
- High school diploma or equivalent is required
- 1+ years of recent medical office experience or in a similar capacity is preferred
- Proficient in basic computer functions
- Ability to learn new software quickly
- Must possess excellent customer service, communication and organizational skills
- Ability to operate standard office equipment
- Ability to type a minimum of 40 wpm is preferred
- Must possess attention to detail
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
- Ability to respond positively to constructive feedback and direction from supervisors
- Must demonstrate professional appearance and manner at all times
- Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others
- Ability to maintain confidentiality of information
Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
- And much more!
- Performs opening and closing clinic duties
- Greets patients, checks in for appointments and verifies insurance
- Scans documents into electronic health record
- Maintains tidiness of waiting area and reception counter throughout the day
- Checks schedules for added, canceled and no-show appointments throughout the day
- Schedules follow up appointments as needed
- Responds to designated tasks in the electronic health record
- Orders clinic office supplies
- Sells and tracks cosmetic products
- Distributes mail
- Prepares for next day scheduled appointments
- High school diploma or equivalent is required
- 1+ years of recent medical office experience or in a similar capacity is preferred
- Proficient in basic computer functions
- Ability to learn new software quickly
- Must possess excellent customer service, communication and organizational skills
- Ability to operate standard office equipment
- Ability to type a minimum of 40 wpm is preferred
- Must possess attention to detail
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
- Ability to respond positively to constructive feedback and direction from supervisors
- Must demonstrate professional appearance and manner at all times
- Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others
- Ability to maintain confidentiality of information
See All 35 Patient Service Representative Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Patient Service Representative Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
- R1 RCM13
- Franciscan Health3
- Forefront Dermatology2
- Portage Hospital2
- Johnson Memorial Health2
Top Industries Hiring
- Healthcare & Medical Services
- Technology & Software
What Indiana Employers Look For
The qualifications that appear most often in patient service representative jobs across Indiana.
- High school diploma or GED equivalent required by most Indiana employers
- One or more years of experience in a medical office or clinical front desk setting
- Demonstrated knowledge of medical terminology used in patient-facing healthcare environments
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong insurance verification and prior authorization experience for Indiana payers
- Excellent communication skills for coordinating with patients, staff, and providers
Patient Service Representative Jobs in Indiana: Frequently Asked Questions
How do you become a patient service representative in Indiana?
Patient service representative roles in Indiana do not require a state-issued license, so entry typically starts with a high school diploma and a medical office training program or associate degree in health information technology from a community college like Ivy Tech Community College. Most Indiana employers expect familiarity with EHR systems and basic medical billing concepts. Completing a certified medical administrative assistant credential through an accredited program strengthens any application significantly.
Which companies hire patient service representatives in Indiana?
Indiana patient service representative roles are posted by R1 RCM, Franciscan Health, and Forefront Dermatology and others right now, based on current listings on Migrate Mate as of August 2026. Indiana's large integrated health systems and regional hospital groups drive the bulk of consistent openings across the state.
Which Indiana cities have the most patient service representative jobs?
Indianapolis, Anderson, and Carmel have the most patient service representative openings in Indiana. Indianapolis dominates because it is home to major health system headquarters and the state's largest concentration of medical offices, while Fort Wayne and South Bend carry strong numbers due to anchor institutions like Parkview Health and Beacon Health System that operate multiple facilities and support staff at scale.
Are there remote patient service representative jobs in Indiana?
Yes, but they are less common than in purely desk-based fields because much of the role involves in-person patient interaction. About 14% of patient service representative openings tied to Indiana are remote or hybrid as of August 2026, reflecting a growing subset of positions. Insurance verification, scheduling coordination, and billing support are the functions most likely to be performed remotely.
How can I get hired as a patient service representative in Indiana with little or no experience?
The most realistic entry path is applying for front desk medical receptionist or patient access associate roles at large Indiana health systems, which regularly hire candidates without prior clinical office experience and provide on-the-job training. Indiana University Health and Ascension St. Vincent both post entry-level patient access positions that serve as direct feeders into the patient service representative title. Completing a medical administrative assistant certificate through Ivy Tech Community College and gaining basic Epic or Cerner familiarity gives candidates a practical edge over other applicants.
Where can I find and apply to patient service representative jobs in Indiana?
You can find and apply to patient service representative jobs in Indiana on Migrate Mate, which lists current Indiana openings from employers across the state. Search the roles available, identify the ones that match your background and location, and apply directly to whichever positions fit.
See All 35 Patient Service Representative Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
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