Payment Services Officer Jobs
Payment Services Officer jobs are open across banking, fintech, credit unions, and payment processing firms, from entry-level to senior and supervisory roles, with specializations in transaction compliance, ACH operations, and merchant services. Scan the live roles below and apply to whichever ones fit.
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for leading product experts supporting Global Transaction Services in client engagements, account management, closing complex and high dollar deals, and/or emerging solution opportunities with strategic clients. Key responsibilities include participating as the product sales or industry expert in client calls, identifying opportunities and influencing solutions, and driving collaboration between product, sales, and client relationship teams to package marketing leading solutions that address client challenges.
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts globally, FX, and commercial card services by complementing technology with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers willing to embrace technology and see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.
Responsibilities:
- The Treasury Sales Officer (TSO) is responsible for managing and actively pursuing treasury revenue streams and product penetration across an assigned portfolio of Middle Market firms with corporate revenues of $100 million to $2 billion. The TSO will partner with Relationship Bankers, GPS Product Specialists and others across the enterprise to develop and deliver customized treasury solutions that meet client objectives.
- Act as digital ambassador driving mobile, digital and real time payments adoption, manage and lead strategic dialogues around key client centric issues, leveraging best practices, peer benchmarking, industry data analytics, and solutioning positioning.
- Accountable for revenue/product growth, client calling initiatives, portfolio development, pricing, RFP or RFI responses, call preparations, and leading client-facing treasury presentations. This individual will also need to identify and evaluate treasury solutions based on a client focused cost/benefit analysis and bank focused profitability analysis
- Maintains a strong client focus while also understanding the operational aspects of the bank. A strong bank and industry awareness of various treasury products and services used by clients will also aid in the success. Manage and lead strategic dialogues around key client centric issues, leveraging best practices, peer benchmarking, industry data analytics, and solutioning positioning The TSO must also be motivated to maintain a consistent level of goal achievement and be willing to challenge themselves with performance metrics.
- Drives and is accountable for revenue growth, profitability, client planning, client calling, portfolio development, pricing strategy, and proposal and presentation development and delivery.
- Focuses on client relationship development, from growth of new client relationships to deepening existing relationships through the thoughtful identification of client needs.
- Ensures responsible revenue and balance sheet growth, profitability improvement, client calling and planning, portfolio development, pricing strategy, proposal responses, and leads client facing treasury presentations
- Partners with bankers and product specialists across the enterprise to develop customized treasury solutions by identifying solutions based on client-focused cost and benefit analysis and bank-focused profitability analysis
- Leads pricing and negotiation discussions with the client for treasury management products to optimize relationship profitability and Year over Year (YoY) growth
- Coaches and mentors Treasury Analysts and works with Servicing and Implementation teams to support client needs and deliver solutions.
Required Qualifications:
- 5 years of Treasury Sales Officer Experience
- Ability to Travel between up to 30% of time in normal environment
- Successful track record in treasury management sales. Broad and deep familiarity with global treasury management products, services and trends
- Proven business development and relationship management skills with a complex clients.
- Excellent verbal and written communication and presentation skills.
- Proven negotiation and active listening skills. Strong executive presence.
- Adept at critical and strategic thinking and problem resolution.
- Strong business/financial acumen.
- Ability to successfully maneuver through the enterprise, engage partners and escalate as needed.
- Demonstrates the ability to foster strong partnerships within the core team.
- Effectively manages competing priorities in an organized fashion while maintaining a consistent high level of client satisfaction.
- Able to effectively work as an individual contributor as well as a close team member in a fast paced environment.
- Effectively manages risk while balancing the needs of the client, the team, and the bank.
Desired Skills:
- B.S. or B.A. in finance, accounting, management, or another undergraduate degree
- Certified Treasury Professional Certification (CTP) or equivalent
- MBA or Equivalent
- International Cash Management, Card Solutions, and/or Trade & Supply Chain Finance experience
- Inclusive and Inspiring: Seeking motivating team players who value collaboration, hard work, and celebrating shared success
- Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align with the work we are doing for our clients and in our communities
- Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo
- Confident and Agile: Seeking strong, clear communicators who value giving and receiving feedback, easily build relationships, act decisively while being flexible and continuing to learn in the role.
Skills:
- Account Management
- Business Development
- Client Management
- Client Solutions Advisory
- Customer and Client Focus
- Critical Thinking
- Portfolio Analysis
- Presentation Skills
- Relationship Building
- Sales Strategy
- Coaching
- Collaboration
- Oral Communications
- Prioritization
- Prospecting
Minimum Education Requirement: Bachelor’s Degree or Equivalent Work Experience
For internal employees; participation in a work from home posture does not make you ineligible to post.
Shift:
1st shift (United States of America)Hours Per Week:
40Payment Services Officer Jobs by Experience Level
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Who's Hiring


What Employers Look For
The qualifications that appear most often in payment services officer jobs.
- Knowledge of ACH, wire transfer, and card payment processing rules and workflows
- Experience with PCI-DSS compliance standards and payment security controls
- Proficiency in payment operations software and banking core systems
- Familiarity with Regulation E dispute resolution and chargeback management procedures
- Associate or bachelor's degree in finance, business, or a related field
- Accredited ACH Professional or Certified Payments Professional certification preferred
Tips for Your Payment Services Officer Job Search
Tailor your resume to payment operations language
Hiring managers in payment services scan for terms like ACH, wire transfers, chargeback resolution, and PCI-DSS compliance. Generic finance resumes get filtered out fast, so replace broad language with the specific payment rail or compliance framework you've actually worked with.
Get a payments-specific certification before applying
The Accredited ACH Professional or Certified Payments Professional credential signals to employers that you understand payment systems beyond surface-level. Many job postings list these as preferred, and holding one puts your application ahead of candidates with comparable experience but no certification.
Apply early to roles that fit
Migrate Mate lists payment services officer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by payment rail specialty
Search separately for ACH, wire, card acquiring, and real-time payments roles rather than using only the job title. Many employers post payment operations positions under operations analyst or treasury associate, and filtering by payment rail surfaces openings your competitors miss.
Prepare for scenario-based compliance questions
Interviewers for payment services roles frequently ask how you'd handle a suspicious transaction, a Regulation E dispute, or an ACH return rate threshold breach. Prepare two or three concrete examples from past work where you identified an issue and walked it through to resolution.
Negotiate by citing your error-rate and volume metrics
Payment services officers can quantify their value more precisely than most finance roles. When negotiating, reference the transaction volume you managed, your chargeback or error rates, or any audit findings you resolved. These figures give hiring managers a concrete reason to move on compensation.
Payment Services Officer Jobs: Frequently Asked Questions
How do you become a payment services officer?
Start by building foundational knowledge of payment rails, including ACH, wire transfers, and card networks, through coursework or entry-level operations roles at a bank or credit union. Earning an Accredited ACH Professional credential strengthens your candidacy early. From there, move into roles handling transaction processing or dispute resolution, demonstrate accuracy and compliance awareness, and pursue supervisory responsibilities as your volume experience grows.
Can you get a payment services officer job with little experience?
Yes, many credit unions and community banks hire candidates with limited direct experience if they show strong attention to detail and basic knowledge of payment systems. Focusing on teller, operations assistant, or back-office roles first gives you exposure to transaction workflows. Completing a payments certification like the Accredited ACH Professional before applying offsets the experience gap and signals genuine commitment to the field.
What does the payment services officer interview process look like?
Most employers run a phone screen focused on your familiarity with payment types and compliance basics, followed by one or two in-person or video rounds. Expect scenario questions about handling Regulation E disputes, ACH return items, or suspicious transaction flags. Some employers include a short written assessment covering payment rules or reconciliation logic before extending an offer.
Where can I find and apply to payment services officer jobs?
You can find and apply to payment services officer jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and location preferences, then apply directly to each one that fits.
See All 6 Payment Services Officer Jobs
Find roles that match your experience and apply in just a few clicks.
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