Platform Engineer Jobs in Arizona
Platform Engineer jobs in Arizona are in strong demand, with active hiring concentrated in cloud infrastructure, DevOps, and enterprise platform modernization across technology, financial services, defense contracting, and healthcare sectors at every level from entry-level associate to principal engineer. Phoenix, Scottsdale, and Tempe anchor most of the hiring activity, where established employers like Intel, Axon, and Honeywell maintain significant engineering operations. The most sought-after specialties in Arizona listings include Kubernetes and container orchestration, infrastructure-as-code with Terraform, and CI/CD pipeline engineering. Find a role that fits below and apply directly.
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Welcome to ONE!
While we’re headquartered in sunny Arizona, we’ve always got travel on our minds. We’re in the business of creating transformational technology and business solutions using our decades of expertise creating unique travel programs and products combined with next generation technology.
We are seeking a highly skilled NiCE CXone Engineer to join our Telephony Team and take ownership of the administration, configuration, integration, and AI-driven optimization of our CXone contact center platform. The ideal candidate brings deep, hands-on expertise across the core platform, stays current on emerging CXone capabilities and contact center technologies, and excels at troubleshooting and identifying areas for improvement. In this role you will design/maintain the routing, workflows, build integrations and automations that enhance our environment, improve customer interactions, partner with business leaders to drive adoption, and continuously boost performance across our contact center operations.
Responsibilities
- Administer and configure the NiCE CXone platform, including user and security profile management, ACD and skill setup, business units, and platform-wide settings.
- Design, build, and manage contact center routing, queue structure, call distribution, and customer interaction logic within NiCE CXone.
- Build, test, support Studio scripts, automated workflows, AI agent flows.
- Build and manage integrations between CXone and connected systems, including CRM, telephony, WFM, and other contact center and business tools.
- Troubleshoot and resolve platform, routing, integration, and script issues, performing root-cause analysis to prevent recurrence.
- Analyze performance data and trends to proactively identify opportunities for improvement and optimization.
- Develop dialing strategies to support business goals and expected outcomes.
- Introduce AI-driven features and process automations that increase productivity across the business.
- Partner with internal stakeholders & leadership to promote feature adoption, effective use, and continuous growth.
- Engage with vendors to improve technology, enhance customer experience, and resolve issues.
- Minimum 3 years of hands-on NiCE CXone system administration and configuration experience, with expert-level command of the core platform, including Studio scripting, workflow design, digital engagement, contact routing, QM and WFM tools.
- Working knowledge of CCaaS platforms, Contact Center engineering and Voice technologies.
- Hands-on experience with CXone AI features, such as virtual agents and bots, Enlighten AI, and conversational or generative AI-driven automations.
- Strong experience with IVR design and complex routing logic.
- Strong troubleshooting and problem-solving skills, with the ability to use reporting and analytics tools to evaluate platform performance and make actionable improvement recommendations.
- Technical background with VoIP technologies, API integrations, webhooks and data exchange between platforms.
- Strong communication skills with the ability to train users and explain technical concepts.
- Ability to work on-site and collaborate closely with cross-functional teams.
- Strongly preferred: Experience with Cognigy AI and other AI features, including AI/prompt engineering and conversational AI frameworks.
- Preferred: Hands-on experience configuring and supporting the CXone–Salesforce integration.
- Preferred: Salesforce Administration or Development experience, including flows, security, data management, and Apex/API development.
What we offer:
- Exclusive Team Member Travel Discounts
- Affordable Medical Insurance
- 100% Employer Paid Dental and Vision Insurance
- HSA with Company Contribution
- 401(k)
- Basic and Voluntary Life & AD&D
- Pet Benefits
- Covered Parking
- Amazing Culture!
Office Highlights – Scottsdale, AZ
- Modern office design
- A fully equipped gym is available to all employees
- Basketball Court – Perfect way to take a break and recharge during the day!
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
*ONE* is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Welcome to ONE!
While we’re headquartered in sunny Arizona, we’ve always got travel on our minds. We’re in the business of creating transformational technology and business solutions using our decades of expertise creating unique travel programs and products combined with next generation technology.
We are seeking a highly skilled NiCE CXone Engineer to join our Telephony Team and take ownership of the administration, configuration, integration, and AI-driven optimization of our CXone contact center platform. The ideal candidate brings deep, hands-on expertise across the core platform, stays current on emerging CXone capabilities and contact center technologies, and excels at troubleshooting and identifying areas for improvement. In this role you will design/maintain the routing, workflows, build integrations and automations that enhance our environment, improve customer interactions, partner with business leaders to drive adoption, and continuously boost performance across our contact center operations.
Responsibilities
- Administer and configure the NiCE CXone platform, including user and security profile management, ACD and skill setup, business units, and platform-wide settings.
- Design, build, and manage contact center routing, queue structure, call distribution, and customer interaction logic within NiCE CXone.
- Build, test, support Studio scripts, automated workflows, AI agent flows.
- Build and manage integrations between CXone and connected systems, including CRM, telephony, WFM, and other contact center and business tools.
- Troubleshoot and resolve platform, routing, integration, and script issues, performing root-cause analysis to prevent recurrence.
- Analyze performance data and trends to proactively identify opportunities for improvement and optimization.
- Develop dialing strategies to support business goals and expected outcomes.
- Introduce AI-driven features and process automations that increase productivity across the business.
- Partner with internal stakeholders & leadership to promote feature adoption, effective use, and continuous growth.
- Engage with vendors to improve technology, enhance customer experience, and resolve issues.
- Minimum 3 years of hands-on NiCE CXone system administration and configuration experience, with expert-level command of the core platform, including Studio scripting, workflow design, digital engagement, contact routing, QM and WFM tools.
- Working knowledge of CCaaS platforms, Contact Center engineering and Voice technologies.
- Hands-on experience with CXone AI features, such as virtual agents and bots, Enlighten AI, and conversational or generative AI-driven automations.
- Strong experience with IVR design and complex routing logic.
- Strong troubleshooting and problem-solving skills, with the ability to use reporting and analytics tools to evaluate platform performance and make actionable improvement recommendations.
- Technical background with VoIP technologies, API integrations, webhooks and data exchange between platforms.
- Strong communication skills with the ability to train users and explain technical concepts.
- Ability to work on-site and collaborate closely with cross-functional teams.
- Strongly preferred: Experience with Cognigy AI and other AI features, including AI/prompt engineering and conversational AI frameworks.
- Preferred: Hands-on experience configuring and supporting the CXone–Salesforce integration.
- Preferred: Salesforce Administration or Development experience, including flows, security, data management, and Apex/API development.
What we offer:
- Exclusive Team Member Travel Discounts
- Affordable Medical Insurance
- 100% Employer Paid Dental and Vision Insurance
- HSA with Company Contribution
- 401(k)
- Basic and Voluntary Life & AD&D
- Pet Benefits
- Covered Parking
- Amazing Culture!
Office Highlights – Scottsdale, AZ
- Modern office design
- A fully equipped gym is available to all employees
- Basketball Court – Perfect way to take a break and recharge during the day!
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
*ONE* is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
See All 24 Platform Engineer Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find Platform Engineer JobsPlatform Engineer Jobs by City in Arizona
Where Arizona roles are concentrated, by current openings.
Platform Engineer Job Market in Arizona
A snapshot from current Arizona openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Construction & Real Estate
- Transportation & Logistics
- Banking & Financial Services
What Arizona Employers Look For
The qualifications that appear most often in platform engineer jobs across Arizona.
- Bachelor's degree in computer science, software engineering, or a closely related technical field
- Hands-on experience with Kubernetes, Docker, and container orchestration platforms
- Proficiency with infrastructure-as-code tools, particularly Terraform or Pulumi
- Strong background in CI/CD pipeline design using Jenkins, GitHub Actions, or similar tooling
- Experience with major cloud providers, primarily AWS, Azure, or Google Cloud Platform
- Familiarity with observability and monitoring tools such as Datadog, Prometheus, or Grafana
Platform Engineer Jobs in Arizona: Frequently Asked Questions
How do you become a platform engineer in Arizona?
Platform engineering has no state-issued license in Arizona, so the path runs through education and demonstrated technical skill. Most Arizona employers expect a bachelor's degree in computer science, software engineering, or information systems, though strong candidates also come from community college programs at schools like Maricopa Community Colleges or Arizona State University. Building hands-on experience with cloud platforms, Kubernetes, and infrastructure-as-code, and earning vendor certifications from AWS, Google Cloud, or HashiCorp, strengthens any application significantly.
Which companies hire platform engineers in Arizona?
Employers hiring platform engineers in Arizona right now include Infosys, Speechify, and Waabi Innovation US, based on current listings on Migrate Mate as of August 2026. Arizona's concentration of defense contractors, semiconductor firms, and financial technology companies means demand for platform engineers with security clearance or fintech compliance experience is particularly consistent.
Which Arizona cities have the most platform engineer jobs?
Phoenix, Scottsdale, and Chandler have the most platform engineer openings in Arizona. The Phoenix metro, which includes Scottsdale, Tempe, and Chandler, drives the majority of listings because it is home to large technology campuses, regional bank and insurance headquarters, and defense and aerospace operations that run substantial cloud and infrastructure teams.
Are there remote platform engineer jobs in Arizona?
Yes, and more than most fields. About 73% of platform engineer openings tied to Arizona are remote or hybrid as of August 2026, reflecting how naturally the role lends itself to distributed work. Infrastructure provisioning, pipeline development, and cloud configuration are almost entirely screen-based, making platform engineering one of the more remote-accessible engineering disciplines.
How can I get hired as a platform engineer in Arizona with little or no experience?
The most realistic entry path is a junior DevOps or site reliability engineer role, which several large Arizona employers use as a feeder position into platform teams. Intel and Honeywell in the Phoenix area, as well as university-affiliated tech operations at Arizona State University, periodically hire associate-level infrastructure or systems roles that do not require prior platform engineering experience. A portfolio demonstrating Terraform configurations, a working CI/CD pipeline in GitHub Actions, and a cloud certification from AWS or Google Cloud gives candidates without formal experience a concrete edge in screening.
Where can I find and apply to platform engineer jobs in Arizona?
You can find and apply to platform engineer jobs in Arizona on Migrate Mate, which lists current Arizona openings from employers actively hiring. Find roles that fit your experience and specialization and apply directly from the listing.
See All 24 Platform Engineer Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
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