Principal Business Consultant Jobs
Principal Business Consultant jobs are open across management consulting, financial services, technology, healthcare, and government contracting, from senior consultant to director-level, with specializations in strategy, operations, and change management. Scan the live roles below and apply to whichever ones fit.
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Description
Job Summary
The ServiceNow Principal Consultant engages with clients and internal teams to provide design and engineering activities for ServiceNow projects and solutions. This role is expected to be a thought leader in the areas of technical solutions provided for our customer. The Principal Consultant is also responsible for working with Management to align delivery teams on best practices and upskilling architecture and engineering resources.
What you will do
- Professional services delivery for CDW customers globally on major ServiceNow platforms
- Aggregate oversight of technical solutions across multiple projects to ensure synergy in our approach and broad visibility to the solutions delivery team
- Works closely with other CDW consulting groups for cohesive technical solution approaches focusing on bridging the gap between sales and delivery
- Focuses on technical standardization and opinionated approaches for client solutions
- Assists management with technical growth plans for engineers and architects
- Assists with SOW reviews and approval as needed.
- Assists with technical screening for new candidate interviews
- Lead technical deployment engineering with customers on workload design on major public cloud vendors.
- Provide workshops and training events for customers and industry leaders on emerging technologies in ServiceNow
- Training and Mentoring Engineers and Architects to take on projects
- Providing Engineering Services for ServiceNow, coordinating engagement strategies, and qualifying technical resource augments
- Proficiency in automation tools and technologies relevant to IT operations, such as configuration management tools (e.g., Ansible, Puppet, Chef), continuous integration/continuous deployment (CI/CD) tools (e.g., Jenkins, GitLab CI/CD), infrastructure-as-code (IaC) tools (e.g., Terraform, CloudFormation), and containerization platforms (e.g., Docker, Kubernetes).
- Deep understanding of AI and machine learning algorithms, including supervised learning, unsupervised learning, reinforcement learning, deep learning, and natural language processing (NLP)
- Continuous learning and staying updated with the latest advancements, research papers, and breakthroughs in AI and related fields.
- Oversee team projects to ensure delivery excellence and act as an escalation point.
- Ability to analyze complex systems, workflows, and dependencies to design effective automation solutions that address business needs and requirements.
- Strong knowledge of ServiceNow principles and practices, including continuous integration, continuous delivery, infrastructure as code, and automated testing.
- Experience in implementing ServiceNow workflows and pipelines to automate software development, testing, deployment, and operations processes.
- Performing Billable work at other CDW clients (Consulting Engagements)
- Support Presales architects on large deals to validate consulting estimates as well as provide needed expertise for ServiceNow projects
- Meet Training and certification requirements for selected Vendors.
- Help develop and mature our ServiceNow Solutions practice areas in response to client needs and market demand.
- Travel estimate is 10%
- Internal projects when applicable
What we expect of you
- Bachelor's Degree and 7+ years of ServiceNow experience, including at least 3 years in large enterprise consulting. Or, 10+ years of ServiceNow experience, including at least 3 years in large enterprise consulting
- The candidate should demonstrate leadership and provide expert advice on technical matters and architecture design. They should be a subject matter expert, staying updated with the latest technology trends, and have the ability to develop IT services offerings.
- Proven ability to maintain client relationships as a trusted advisor and mentor engineers for project design and coordination. Excellent communication skills are required, with experience in making technology recommendations.
- History of building constructive relationships at all organizational levels and the ability to research complex technology solutions and present them to clients. Should remain calm and productive in situations of change, ambiguity, and risk.
- Ability to multitask and prioritize in a fast-paced environment is essential. The candidate should anticipate future trends and create strategies that add value.
- Willingness to travel to other CDW locations or client sites.
- A valid U.S. driver’s license is required.
- Demonstrated knowledge of ServiceNow, aware of multi-platform solutions and capabilities
- Certified Technical Architect (CTA) or demonstrated architect level mastery of the ServiceNow platform, including the ability to define enterprise wide technical governance, integration patterns, instance strategy, and upgrade and release approaches that keep implementations supportable and close to out-of-the-box.
- Extensive experience leading complex, multi workflow ServiceNow implementations from pre-sales and estimation through design, build, test, and go-live, with a track record of delivering on scope, budget, and quality commitments and of recovering engagements that have drifted off course, a plus.
- Commitment to growing the people around you. The candidate should have a history of coaching architects and developers through design reviews and code reviews, establishing delivery standards and reusable accelerators, and raising the overall capability of the practice rather than only the outcome of a single project, a plus
- Hands on expertise with ServiceNow’s AI capabilities, including Now Assist, AI Agents and the AI Agent Studio, Predictive Intelligence, Virtual Agent, and the underlying data and process readiness required to deploy them responsibly, with the ability to identify the use cases where these capabilities will deliver measurable value for a client, a plus.
- Ability to shape and present AI-enabled service offerings, translating platform capabilities into business outcomes, advising clients on governance, data quality, and change management considerations, and keeping pace with the rapid evolution of ServiceNow’s AI roadmap, a plus.
Pay range: $156,000.00 - $225,000.00 depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials
CDW is committed to being an AI-fluent organization
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Description
Job Summary
The ServiceNow Principal Consultant engages with clients and internal teams to provide design and engineering activities for ServiceNow projects and solutions. This role is expected to be a thought leader in the areas of technical solutions provided for our customer. The Principal Consultant is also responsible for working with Management to align delivery teams on best practices and upskilling architecture and engineering resources.
What you will do
- Professional services delivery for CDW customers globally on major ServiceNow platforms
- Aggregate oversight of technical solutions across multiple projects to ensure synergy in our approach and broad visibility to the solutions delivery team
- Works closely with other CDW consulting groups for cohesive technical solution approaches focusing on bridging the gap between sales and delivery
- Focuses on technical standardization and opinionated approaches for client solutions
- Assists management with technical growth plans for engineers and architects
- Assists with SOW reviews and approval as needed.
- Assists with technical screening for new candidate interviews
- Lead technical deployment engineering with customers on workload design on major public cloud vendors.
- Provide workshops and training events for customers and industry leaders on emerging technologies in ServiceNow
- Training and Mentoring Engineers and Architects to take on projects
- Providing Engineering Services for ServiceNow, coordinating engagement strategies, and qualifying technical resource augments
- Proficiency in automation tools and technologies relevant to IT operations, such as configuration management tools (e.g., Ansible, Puppet, Chef), continuous integration/continuous deployment (CI/CD) tools (e.g., Jenkins, GitLab CI/CD), infrastructure-as-code (IaC) tools (e.g., Terraform, CloudFormation), and containerization platforms (e.g., Docker, Kubernetes).
- Deep understanding of AI and machine learning algorithms, including supervised learning, unsupervised learning, reinforcement learning, deep learning, and natural language processing (NLP)
- Continuous learning and staying updated with the latest advancements, research papers, and breakthroughs in AI and related fields.
- Oversee team projects to ensure delivery excellence and act as an escalation point.
- Ability to analyze complex systems, workflows, and dependencies to design effective automation solutions that address business needs and requirements.
- Strong knowledge of ServiceNow principles and practices, including continuous integration, continuous delivery, infrastructure as code, and automated testing.
- Experience in implementing ServiceNow workflows and pipelines to automate software development, testing, deployment, and operations processes.
- Performing Billable work at other CDW clients (Consulting Engagements)
- Support Presales architects on large deals to validate consulting estimates as well as provide needed expertise for ServiceNow projects
- Meet Training and certification requirements for selected Vendors.
- Help develop and mature our ServiceNow Solutions practice areas in response to client needs and market demand.
- Travel estimate is 10%
- Internal projects when applicable
What we expect of you
- Bachelor's Degree and 7+ years of ServiceNow experience, including at least 3 years in large enterprise consulting. Or, 10+ years of ServiceNow experience, including at least 3 years in large enterprise consulting
- The candidate should demonstrate leadership and provide expert advice on technical matters and architecture design. They should be a subject matter expert, staying updated with the latest technology trends, and have the ability to develop IT services offerings.
- Proven ability to maintain client relationships as a trusted advisor and mentor engineers for project design and coordination. Excellent communication skills are required, with experience in making technology recommendations.
- History of building constructive relationships at all organizational levels and the ability to research complex technology solutions and present them to clients. Should remain calm and productive in situations of change, ambiguity, and risk.
- Ability to multitask and prioritize in a fast-paced environment is essential. The candidate should anticipate future trends and create strategies that add value.
- Willingness to travel to other CDW locations or client sites.
- A valid U.S. driver’s license is required.
- Demonstrated knowledge of ServiceNow, aware of multi-platform solutions and capabilities
- Certified Technical Architect (CTA) or demonstrated architect level mastery of the ServiceNow platform, including the ability to define enterprise wide technical governance, integration patterns, instance strategy, and upgrade and release approaches that keep implementations supportable and close to out-of-the-box.
- Extensive experience leading complex, multi workflow ServiceNow implementations from pre-sales and estimation through design, build, test, and go-live, with a track record of delivering on scope, budget, and quality commitments and of recovering engagements that have drifted off course, a plus.
- Commitment to growing the people around you. The candidate should have a history of coaching architects and developers through design reviews and code reviews, establishing delivery standards and reusable accelerators, and raising the overall capability of the practice rather than only the outcome of a single project, a plus
- Hands on expertise with ServiceNow’s AI capabilities, including Now Assist, AI Agents and the AI Agent Studio, Predictive Intelligence, Virtual Agent, and the underlying data and process readiness required to deploy them responsibly, with the ability to identify the use cases where these capabilities will deliver measurable value for a client, a plus.
- Ability to shape and present AI-enabled service offerings, translating platform capabilities into business outcomes, advising clients on governance, data quality, and change management considerations, and keeping pace with the rapid evolution of ServiceNow’s AI roadmap, a plus.
Pay range: $156,000.00 - $225,000.00 depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials
CDW is committed to being an AI-fluent organization
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Principal Business Consultant Jobs by Experience Level
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Find JobsPrincipal Business Consultant Job Market
Who's Hiring
- EPAM Systems17
- Cognizant11
- Veeva Systems9
- Infosys4
- Ramboll4
Top Industries Hiring
- Technology & Software12
- Manufacturing1
- Accounting & Auditing1
- Distribution & Wholesale1
- Non-Profit & Social Services1
What Employers Look For
The qualifications that appear most often in principal business consultant jobs.
- 7 or more years of business consulting or management consulting experience
- Demonstrated ability to lead end-to-end client engagements independently
- Bachelor's degree in business, finance, engineering, or a related field required
- Proficiency in data analysis tools and business process modeling frameworks
- Experience facilitating executive-level workshops and presenting strategic recommendations
- MBA or relevant advanced degree preferred for strategy-focused roles
Tips for Your Principal Business Consultant Job Search
Quantify transformation impact on your resume
Principal business consultant roles expect evidence of measurable outcomes. Replace vague descriptions with figures showing cost reductions, revenue gains, or process improvements you led. Hiring managers screen for consultants who can point to concrete business results, not just project involvement.
Tailor your resume to each engagement type
Strategy engagements, operational turnarounds, and technology implementations each signal different competencies. Read each job posting carefully and mirror its language around the type of consulting work described. Generic resumes rarely pass the initial review at this seniority level.
Apply early to roles that fit
Migrate Mate lists principal business consultant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by industry vertical
Many principal business consultant openings are written for a specific vertical such as financial services, healthcare, or public sector. Filtering by industry lets you focus on roles where your subject-matter expertise gives you a real advantage over generalist applicants.
Prepare a structured case-based story for interviews
Expect case study questions where you must walk through a diagnosis, stakeholder alignment, and recommendation in real time. Practice structuring your answers around the problem context, your analytical approach, the solution you proposed, and the outcome the client achieved.
Negotiate the full offer, not just base pay
Principal-level consulting offers often include variable components like performance bonuses, utilization targets, and professional development budgets. Understand what levers the firm or company can adjust, and ask about the full package during negotiation rather than focusing on a single line item.
Principal Business Consultant Jobs: Frequently Asked Questions
Which companies are hiring the most principal business consultants?
EPAM Systems, Cognizant, and Veeva Systems are hiring the most principal business consultants right now, with openings concentrated in New York, Illinois, and Texas, based on current listings on Migrate Mate as of November 2026. Demand is strongest in firms with large advisory practices and in enterprises building out internal consulting functions.
How many principal business consultant jobs are remote?
About 96% of principal business consultant openings are fully remote or hybrid as of November 2026, with remote arrangements most common in strategy, change management, and digital transformation sub-areas. Client-facing delivery roles tied to on-site implementation or government contracts tend to require in-person presence more consistently.
How do you become a principal business consultant?
Most principal business consultants start in analyst or associate consultant roles and build toward the principal title by leading increasingly complex engagements over several years. You develop subject-matter depth in one or two verticals, build a track of independently managed client relationships, and demonstrate that you can own a full project lifecycle from scoping through delivery. An advanced degree in business or a related field strengthens your candidacy, and certifications in areas like project management or change management can accelerate progression in some firms.
Can you get hired as a principal business consultant without direct consulting experience?
It is possible if you have deep industry expertise and a record of leading large, cross-functional projects in a corporate or government setting. Firms and companies hiring for internal consulting roles often consider candidates from finance, operations, or program management backgrounds who have driven organization-wide initiatives. You will need to reframe your experience around client advisory skills, structured problem-solving, and executive communication to compete with candidates who have formal consulting titles.
What does the principal business consultant interview process look like?
The process typically runs three to four rounds. An initial screening call with a recruiter or hiring manager focuses on your background and engagement history. A behavioral round explores how you handle ambiguity, stakeholder conflict, and project escalations using structured examples. Final rounds often include a case study or presentation where you diagnose a business problem and walk senior leaders through your recommendation. References from past clients or colleagues may also be requested before an offer is extended.
Where can I find and apply to principal business consultant jobs?
You can find and apply to principal business consultant jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and target industry, and apply directly to each listing that fits.
See All 87 Principal Business Consultant Jobs
Find roles that match your experience and apply in just a few clicks.
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