Principal Jobs in Tucson, AZ

The Company:

Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Our technologies are shaping the production and people-related ecosystems to become increasingly connected and autonomous — ensuring a scalable, sustainable future.

Hexagon’s Mining division solves surface and underground mine challenges with proven technologies for planning, operations, and safety.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,000 employees in 50 countries and net sales of approximately 5.5bn USD. Learn more at hexagon.com and follow us @HexagonAB.

Purpose of Position:

The Principal Advisor – Machine Guidance is a strategic, global role within the Product organization, responsible for driving the successful adoption, deployment, and continuous improvement of Hexagon’s Machine Guidance, Drill Assist, Tele-operation (TeleOp), and Autonomous Drill solutions.

This role serves as a recognized subject matter expert in machine guidance and drill automation technologies, working across Product, Customer, and Commercial teams to deliver measurable value for mining customers.

The Principal Advisor plays a critical role in shaping product direction through real-world expertise, working closely with Product Management to inform strategy, define roadmap priorities, and contribute to requirements generation.

This role ensures Hexagon’s solutions are grounded in practical operational needs, bridging the gap between product development and field application, and driving continuous improvement across Machine Guidance and drill automation solutions.

Major Areas of Responsibility:

Customer Value & Adoption

• Acting as a Subject Matter Expert for Machine Guidance, Drill Assist, TeleOp drilling, and Autonomous Drill solutions
• Supporting regional AMs/BDMs during pre- and post-sales engagements by defining and scoping high-value solutions
• Ensuring trials and deployments include clear, quantitative measures of adoption, performance, and customer value
• Supporting the development of global reference sites for Machine Guidance and drilling solutions
• Building long-term, sustainable relationships with key customers

Solution Leadership & Deployment Excellence

• Lead and support complex deployments, pilots, and field trials to validate product capabilities in real-world environments
• Develop and implement best-practice approaches for deployment, management of change, and continuous improvement
• Identify and resolve complex operational and technical challenges during implementation and scaling
• Ensure consistency and quality in global deployment standards

Product & Strategy Influence

• Act as the Voice of Customer to Product Management, translating operational insights into structured product requirements and feature definitions
• Actively contribute to product strategy, roadmap development, and prioritization of initiatives based on customer value and operational impact
• Partner with Product Managers and Engineering teams to refine requirements, validate solution design, and ensure alignment with real-world workflows
• Support early-stage concept development by validating feasibility, value, and deployment considerations for new capabilities
• Support product release processes, including review of release readiness, feature validation, and feedback on release notes
• Contribute to competitive analysis and understanding of the evolving market landscape

Requirements & Solution Definition

• Define and document high-quality functional and operational requirements based on customer use cases and domain expertise
• Ensure requirements reflect real-world mining workflows, constraints, and system integration needs
• Collaborate with Product and Engineering teams to refine requirements into implementable features and capabilities
• Support validation of requirements through field trials, user acceptance testing, and customer feedback loops
• Drive alignment between customer expectations and product deliverables

Cross-Functional Collaboration & Capability Development

• Mentor and support product team members and regional stakeholders
• Drive knowledge sharing and best practices across the organization
• Support go-to-market strategies and product positioning
• Ensure alignment between customer needs, product capability, and commercial strategy

Knowledge and Experience - Required:

• Tertiary qualification (or equivalent) in mining, engineering, technology, or related disciplines
• 10+ years of experience in mining technology, operations, or related domains
• Proven expertise in machine guidance, drill operations, or drill automation technologies
• Strong understanding of drill workflows (drill & blast, precision drilling, or autonomous drilling)
• Direct experience with Tele-operation (TeleOp) or autonomous drill systems highly preferred
• Experience contributing to product requirements, roadmap development, or solution definition in a product-led organization
• Demonstrated experience working directly with mining customers in operational environments

Knowledge and Experience - Desired:

• Consultancy or advisory experience in a customer-facing role
• Experience with product commercialization
• Experience working in a matrix organization
• Experience working in a product-led operating model
• Leadership or mentoring experience

Travel:

• Travel domestically and internationally to mine sites, customer locations, or regional offices as needed (up to ~30%)

Other

• Other location being considered: Vancouver, Canada.

Hexagon is an Equal Opportunity Employer. We prohibit discrimination against any job applicant based on protected characteristics.