Process Coach Jobs
Process Coach jobs are open across manufacturing, logistics, retail, and healthcare, covering specializations in lean operations, workforce development, and continuous improvement, from frontline team lead to senior operations roles. Scan the live roles below and apply to whichever ones fit.
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At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Summary of the Job:
This role is ideal for an experienced operational excellence professional who brings practical expertise in process improvement within a regulated banking environment. The ideal candidate solves complex problems independently, serves as a resource for colleagues, and delivers results through effective collaboration and influence.
About This Role:
Key Responsibilities
Operational Excellence & Process Improvement
- Identify and scope potential continuous improvement initiatives within Banking
- Provide input to decision makers about the feasibility of initiatives, projected benefits (impact and effort)
- Lead process improvement projects using established operational excellence methodologies (Lean, Six Sigma, etc.)
- Conduct process mapping and analysis to identify inefficiencies and improvement opportunities
- Design and implement streamlined workflows that improve efficiency while maintaining risk controls
- Utilize Lean, Six Sigma, PDCA, and other improvement methodologies to deliver improvements in quality, delivery, productivity, cost, customer experience, and employee experience
- Develop and track metrics and KPIs to measure process effectiveness and improvement outcomes
- Create standardized work processes and documentation to sustain improvements
- Facilitate value stream mapping sessions with cross-functional teams
- Collaborate with IT and automation partners to identify opportunities for technology enablement
Risk & Compliance Integration
- Apply knowledge of banking regulations to ensure operational processes maintain compliance
- Design process improvements that balance efficiency with appropriate risk controls
- Partner with Risk and Compliance teams to validate process changes meet regulatory requirements
- Document control points and procedures to support audit and examination readiness
Project Leadership & Implementation
- Lead assigned operational improvement projects from assessment through implementation
- Develop project plans, timelines, and communication materials for improvement initiatives
- Facilitate workshops and working sessions with stakeholders to gather requirements and build consensus
- Create training materials and conduct training sessions to support adoption of new processes
- Demonstrate strong leadership competencies and application of skills that exhibit effective decision-making and emotional intelligence to ensure successful implementation of projects
- Demonstrate the ability to adapt to project changes related to scope, schedule, workflow, and/or system/process optimization needs as appropriate
- Coordinate the activities needed to support multiple implementations and teams
Change Management & Adoption
- Incorporate change management strategies into initiative management, communication, and interactions to ensure adoption and sustainability of improvements
- Build stakeholder engagement and readiness throughout improvement initiatives
- Create training materials and conduct training sessions to support adoption of new processes
- Support implementation of daily management practices (huddles, visual management) as appropriate
- Ensure improvements are sustained through structured change management approaches
Coaching, Culture & Capability Building
- Coach and support leaders and team members as they adopt continuous improvement mindsets, skills, and behaviors
- Develop continuous improvement capabilities within teams through hands-on coaching
- Coach others on the use of continuous improvement tools including root cause analysis (RCA) and problem-solving methodologies
- Serve as a resource and advisor to colleagues on process improvement methodologies and best practices
- Foster a culture of continuous improvement within Operations
- Support teams in adopting problem-solving mindsets and behaviors aligned to continuous improvement principles
- Promote employee engagement in identifying and implementing improvements
Collaboration & Advisory Support
- Serve as a resource and advisor to colleagues on process improvement methodologies and best practices
- Partner with operational leaders to assess processes and recommend improvement opportunities
- Build effective relationships across Operations, Risk, Compliance, and Technology teams
- Research industry best practices and share insights with the team
- Support the development of operational excellence capabilities within the operations team
The Ideal Candidate for This Role:
Qualifications & Experience
Required
- Bachelor degree in Business, Finance, Operations Management, or related field
- 5-7 years of experience in operational excellence, process improvement, banking operations, or related areas
- Demonstrated success leading process improvement projects and delivering measurable results
- Working knowledge of banking regulations and compliance requirements
- Strong analytical skills with ability to analyze data and translate findings into actionable recommendations
- Proven project management skills with experience leading cross-functional initiatives
- Proficiency with process improvement methodologies (Lean, Six Sigma, or similar)
- Passionate and driven to create a culture of continuous improvement
- Demonstrated expertise in scientific problem solving and group facilitation
- Ability to coordinate the activities needed to support multiple implementations/teams
- Self-starter; able to manage through ambiguity, work independently, and adapt to changing circumstances
- Strong influencer with robust interpersonal and trust-building skills; compassionate, empathetic, and highly self-aware
- Proven experience guiding meaningful change in a diverse environment, remaining positive and persistent in the face of adversity
Preferred
- Master degree in Business Administration, Finance, or related field
- Professional certifications such as Lean Six Sigma (Green Belt or Black Belt), PMP, or related credentials
- Continuous improvement project management experience in financial services or regulated environments
- Experience with banking technology platforms and automation tools
- Experience implementing process improvements in financial services or regulated environments
Additional Skills
- Process Design & Optimization: Expert knowledge of process mapping, analysis, and improvement methodologies
- Communication: Explains difficult or sensitive information clearly; works to build consensus among stakeholders
- Facilitation: Leads workshops and working sessions to gather input and drive decision-making
- Technical Acumen: Comfortable evaluating technology solutions and partnering with IT teams
- Influence: Achieves results through collaboration and influence rather than direct authority
Compensation:
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ .
For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20261667Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.
Learn more here.
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Summary of the Job:
This role is ideal for an experienced operational excellence professional who brings practical expertise in process improvement within a regulated banking environment. The ideal candidate solves complex problems independently, serves as a resource for colleagues, and delivers results through effective collaboration and influence.
About This Role:
Key Responsibilities
Operational Excellence & Process Improvement
- Identify and scope potential continuous improvement initiatives within Banking
- Provide input to decision makers about the feasibility of initiatives, projected benefits (impact and effort)
- Lead process improvement projects using established operational excellence methodologies (Lean, Six Sigma, etc.)
- Conduct process mapping and analysis to identify inefficiencies and improvement opportunities
- Design and implement streamlined workflows that improve efficiency while maintaining risk controls
- Utilize Lean, Six Sigma, PDCA, and other improvement methodologies to deliver improvements in quality, delivery, productivity, cost, customer experience, and employee experience
- Develop and track metrics and KPIs to measure process effectiveness and improvement outcomes
- Create standardized work processes and documentation to sustain improvements
- Facilitate value stream mapping sessions with cross-functional teams
- Collaborate with IT and automation partners to identify opportunities for technology enablement
Risk & Compliance Integration
- Apply knowledge of banking regulations to ensure operational processes maintain compliance
- Design process improvements that balance efficiency with appropriate risk controls
- Partner with Risk and Compliance teams to validate process changes meet regulatory requirements
- Document control points and procedures to support audit and examination readiness
Project Leadership & Implementation
- Lead assigned operational improvement projects from assessment through implementation
- Develop project plans, timelines, and communication materials for improvement initiatives
- Facilitate workshops and working sessions with stakeholders to gather requirements and build consensus
- Create training materials and conduct training sessions to support adoption of new processes
- Demonstrate strong leadership competencies and application of skills that exhibit effective decision-making and emotional intelligence to ensure successful implementation of projects
- Demonstrate the ability to adapt to project changes related to scope, schedule, workflow, and/or system/process optimization needs as appropriate
- Coordinate the activities needed to support multiple implementations and teams
Change Management & Adoption
- Incorporate change management strategies into initiative management, communication, and interactions to ensure adoption and sustainability of improvements
- Build stakeholder engagement and readiness throughout improvement initiatives
- Create training materials and conduct training sessions to support adoption of new processes
- Support implementation of daily management practices (huddles, visual management) as appropriate
- Ensure improvements are sustained through structured change management approaches
Coaching, Culture & Capability Building
- Coach and support leaders and team members as they adopt continuous improvement mindsets, skills, and behaviors
- Develop continuous improvement capabilities within teams through hands-on coaching
- Coach others on the use of continuous improvement tools including root cause analysis (RCA) and problem-solving methodologies
- Serve as a resource and advisor to colleagues on process improvement methodologies and best practices
- Foster a culture of continuous improvement within Operations
- Support teams in adopting problem-solving mindsets and behaviors aligned to continuous improvement principles
- Promote employee engagement in identifying and implementing improvements
Collaboration & Advisory Support
- Serve as a resource and advisor to colleagues on process improvement methodologies and best practices
- Partner with operational leaders to assess processes and recommend improvement opportunities
- Build effective relationships across Operations, Risk, Compliance, and Technology teams
- Research industry best practices and share insights with the team
- Support the development of operational excellence capabilities within the operations team
The Ideal Candidate for This Role:
Qualifications & Experience
Required
- Bachelor degree in Business, Finance, Operations Management, or related field
- 5-7 years of experience in operational excellence, process improvement, banking operations, or related areas
- Demonstrated success leading process improvement projects and delivering measurable results
- Working knowledge of banking regulations and compliance requirements
- Strong analytical skills with ability to analyze data and translate findings into actionable recommendations
- Proven project management skills with experience leading cross-functional initiatives
- Proficiency with process improvement methodologies (Lean, Six Sigma, or similar)
- Passionate and driven to create a culture of continuous improvement
- Demonstrated expertise in scientific problem solving and group facilitation
- Ability to coordinate the activities needed to support multiple implementations/teams
- Self-starter; able to manage through ambiguity, work independently, and adapt to changing circumstances
- Strong influencer with robust interpersonal and trust-building skills; compassionate, empathetic, and highly self-aware
- Proven experience guiding meaningful change in a diverse environment, remaining positive and persistent in the face of adversity
Preferred
- Master degree in Business Administration, Finance, or related field
- Professional certifications such as Lean Six Sigma (Green Belt or Black Belt), PMP, or related credentials
- Continuous improvement project management experience in financial services or regulated environments
- Experience with banking technology platforms and automation tools
- Experience implementing process improvements in financial services or regulated environments
Additional Skills
- Process Design & Optimization: Expert knowledge of process mapping, analysis, and improvement methodologies
- Communication: Explains difficult or sensitive information clearly; works to build consensus among stakeholders
- Facilitation: Leads workshops and working sessions to gather input and drive decision-making
- Technical Acumen: Comfortable evaluating technology solutions and partnering with IT teams
- Influence: Achieves results through collaboration and influence rather than direct authority
Compensation:
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ .
For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20261667Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.
Learn more here.
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
Process Coach Jobs by Experience Level
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Find Process Coach JobsProcess Coach Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in process coach jobs.
- Experience facilitating lean, Six Sigma, or continuous improvement projects in an operational environment
- Lean certification or Six Sigma Green Belt, with Black Belt preferred for senior roles
- Demonstrated ability to coach frontline teams and lead change management initiatives
- Proficiency with process mapping tools such as value stream maps, fishbone diagrams, and standard work documents
- Bachelor's degree in industrial engineering, operations management, or a related field
- Familiarity with production metrics, KPI tracking, and root cause analysis methodologies
Tips for Your Process Coach Job Search
Quantify improvement results on your resume
Process coaches are hired to move numbers, so your resume needs to show which numbers you moved. Replace vague phrases like 'improved efficiency' with specific outcomes: cycle time reduced, error rates cut, throughput increased. Hiring managers want proof of impact, not a list of duties.
Earn a lean or Six Sigma credential first
Many process coach postings screen for a Lean certification, a Six Sigma Green Belt, or both before an application even gets reviewed. If you're applying without one, prioritize earning it before targeting roles that list it as required rather than preferred.
Apply early to roles that fit
Migrate Mate lists process coach openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by industry, not just title
A process coach in automotive manufacturing uses different tools and metrics than one in a distribution center or hospital. Searching by industry alongside the title surfaces roles where your specific background is a direct fit, so your application reads as relevant from the first line.
Prepare a structured problem-solving example
Process coach interviews almost always include a scenario question asking you to walk through a past improvement project. Structure your answer around the problem you identified, the method you applied, the team you involved, and the outcome you measured. Practice this out loud before your interview.
Negotiate scope, not just base pay
When evaluating an offer, ask about team size, the improvement projects already in queue, and how much authority you'll have to implement changes. Process coach roles vary widely in actual decision-making power, and those details affect your day-to-day work far more than a small pay difference.
Process Coach Jobs: Frequently Asked Questions
Which companies are hiring the most process coachs?
PepsiCo, Black & Veatch, and Tampa Bay Rays are hiring the most process coachs right now, with openings concentrated in Nebraska, New York, and Indiana, based on current listings on Migrate Mate as of November 2026. Demand is highest in manufacturing, distribution, and large retail operations where continuous improvement programs run at scale.
How many process coach jobs are remote?
About 100% of process coach openings are fully remote or hybrid as of November 2026, though the role is predominantly on-site because coaching frontline workers requires a physical presence on the floor. The sub-areas most likely to offer remote flexibility are training design, documentation, and corporate continuous improvement roles where the work is project-based rather than daily floor coaching.
How do you become a process coach?
Start by building hands-on experience in an operational environment, whether on a production floor, in a distribution center, or in a service operation, so you understand the work you'll eventually coach. Earn a Lean or Six Sigma certification to demonstrate structured problem-solving skills. Then take on internal improvement projects to build a portfolio of measurable results before targeting process coach titles directly.
Can you get hired as a process coach with little experience?
Some employers will hire candidates with limited formal experience if they can demonstrate analytical thinking, strong communication skills, and familiarity with lean principles, even from coursework or a certification program. Targeting smaller manufacturers or retailers entering their first formal improvement program gives you the best shot, since those employers often prioritize potential over an extensive history of large-scale projects.
What does the process coach interview process look like?
Most process coach interviews include a phone screen, a behavioral interview focused on past improvement projects, and a final round that often involves a whiteboard or scenario exercise where you walk through how you'd diagnose and address an operational problem. Some employers add a facility or floor tour as part of the final round so they can see how you observe and ask questions in a real work environment.
Where can I find and apply to process coach jobs?
You can find and apply to process coach jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits.
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