Product Support Engineer Jobs in Mississippi
Product Support Engineer jobs in Mississippi are steadily active, with demand concentrated in software, manufacturing technology, and enterprise systems across the state's growing tech corridor. Jackson, Ridgeland, and Hattiesburg account for most of the openings, where established employers like C Spire, Raytheon, and Ingalls Shipbuilding maintain long-term product support teams. The most in-demand specialties are SaaS platform support, industrial control systems, and hardware diagnostics. See the openings below and apply to the ones that match your experience.
Find Product Support Engineer JobsOverview
Showing 5 of 19+ Product Support Engineer jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Supports the creation and ongoing maintenance of the 2-100 Small Group, AFA and IVL conversion prototype controls for both Traditional and HNO products by utilizing the Small Group product database/general report and plan set up resources. SR Analyst, Product Engineer will set up the plans using a prototype control in CCI and PMA application to support the Small Group plans set up case install automation process.
Required Qualifications
- Knowledge of PERS hierarchy, PERS Codes and Plan Setup process, invaluable. Former Traditional Plan Coordination Consultant or Case Installation experience recommended.
- Proficiency in existing and new Aetna/CVS products and programs. Applies knowledge as it pertains to reporting.
- Able to prioritize, meet and/or exceed deadlines. Prompt handling of all-time sensitive Compliance, Department of Insurance, Claim Issues and Legislative requests.
- Strong research, interpretation, and problem-solving skills. Familiarity with Departments across the Enterprise, Web CCI, PIPP, BTQ Web, Network Decoder, Legislation, BRIGs, etc.
- Strong written and communication skills.
- Min 3 years of data interpretation and analysis experience.
Preferred Qualifications
- Excellent verbal and written communication skills.
- Extensive experience with databases as well interpretation and manipulation of related data.
- Knowledge in Excel, QuickBase and SharePoint is a plus.
Education
- High School Diploma or equivalent
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$22.59 - $58.85This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 11/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Supports the creation and ongoing maintenance of the 2-100 Small Group, AFA and IVL conversion prototype controls for both Traditional and HNO products by utilizing the Small Group product database/general report and plan set up resources. SR Analyst, Product Engineer will set up the plans using a prototype control in CCI and PMA application to support the Small Group plans set up case install automation process.
Required Qualifications
- Knowledge of PERS hierarchy, PERS Codes and Plan Setup process, invaluable. Former Traditional Plan Coordination Consultant or Case Installation experience recommended.
- Proficiency in existing and new Aetna/CVS products and programs. Applies knowledge as it pertains to reporting.
- Able to prioritize, meet and/or exceed deadlines. Prompt handling of all-time sensitive Compliance, Department of Insurance, Claim Issues and Legislative requests.
- Strong research, interpretation, and problem-solving skills. Familiarity with Departments across the Enterprise, Web CCI, PIPP, BTQ Web, Network Decoder, Legislation, BRIGs, etc.
- Strong written and communication skills.
- Min 3 years of data interpretation and analysis experience.
Preferred Qualifications
- Excellent verbal and written communication skills.
- Extensive experience with databases as well interpretation and manipulation of related data.
- Knowledge in Excel, QuickBase and SharePoint is a plus.
Education
- High School Diploma or equivalent
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$22.59 - $58.85This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 11/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 19 Product Support Engineer Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find Product Support Engineer JobsProduct Support Engineer Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Product Support Engineer Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What Mississippi Employers Look For
The qualifications that appear most often in product support engineer jobs across Mississippi.
- Bachelor's degree in computer science, engineering, or a closely related technical field
- Hands-on experience troubleshooting software, hardware, or integrated product systems
- Proficiency with ticketing and case management tools such as Salesforce or ServiceNow
- Strong written and verbal communication skills for customer-facing technical escalations
- Familiarity with API integrations, log analysis, or enterprise software environments
- Ability to work cross-functionally with engineering and product development teams
Product Support Engineer Jobs in Mississippi: Frequently Asked Questions
How do you become a product support engineer in Mississippi?
Most product support engineer roles in Mississippi require a bachelor's degree in computer science, information systems, mechanical engineering, or a related field. There is no state-issued license specific to this role in Mississippi. Employers in Jackson and the broader metro typically want candidates with hands-on troubleshooting experience, which you can build through internships, co-ops at Mississippi's technology companies, or entry-level IT support roles before moving into a product support track.
Which companies hire product support engineers in Mississippi?
Mississippi product support engineer roles are posted by CVS Health, Parker Hannifin, and ABB and others right now, based on current listings on Migrate Mate as of November 2026. Mississippi's defense contractors, telecommunications providers, and manufacturing technology firms are among the most consistent sources of product support engineering openings in the state.
Which Mississippi cities have the most product support engineer jobs?
Jackson, Mississippi, and Lorman have the most product support engineer openings in Mississippi. Jackson anchors the market as the state capital and commercial hub, while Ridgeland and Hattiesburg draw postings from regional technology firms, healthcare IT operations, and defense-adjacent employers whose product lines require dedicated support engineering teams.
Are there remote product support engineer jobs in Mississippi?
Yes, and more than most technical fields because much of the work involves software diagnostics, documentation, and customer communication that can be done remotely. About 100% of product support engineer openings tied to Mississippi are remote or hybrid as of November 2026, reflecting the desk-based nature of most responsibilities. Roles involving on-site hardware or industrial equipment are more likely to require in-person presence.
How can I get hired as a product support engineer in Mississippi with little or no experience?
The most realistic entry path is starting in an IT help desk or technical support associate role at a Mississippi technology company or large enterprise, then moving laterally into product support. C Spire and regional healthcare IT organizations in Jackson frequently hire for associate-level support roles that build the skills product support teams need. Earning a CompTIA A+ or Salesforce Administrator credential strengthens early applications significantly, even without a full work history in product support engineering.
Where can I find and apply to product support engineer jobs in Mississippi?
You can find and apply to product support engineer jobs in Mississippi on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level and preferred location, then apply directly to the ones that fit. No profile creation is required to see or apply to the openings.
See All 19 Product Support Engineer Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find Product Support Engineer Jobs