Product Support Specialist Jobs in North Dakota
Product Support Specialist jobs in North Dakota are concentrated in Fargo, Bismarck, and Grand Forks, where agricultural technology, healthcare systems, and energy sector firms drive steady demand for specialists who handle software troubleshooting, equipment diagnostics, and customer-facing technical resolution. Employers with a lasting hiring presence in this market include Sanford Health, Microsoft's regional operations, and Bobcat Company, a long-established manufacturer headquartered in the state. Openings exist at both entry and senior levels, with the strongest demand in SaaS platform support, field equipment support, and enterprise software helpdesk roles. See the openings below and apply to the ones that match your experience.
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Operations Support Rep - Acting as a liaison between the Operational and Administrative business units within the branch.
What we do:
At Rain for Rent® , we move water—every day. As the leading provider of temporary liquid handling solutions, we’re recognized for our systems engineering expertise, cost-effective problem solving, and the high value we deliver to organizations facing critical liquid management challenges. Our experienced teams, supported by skilled engineers, are continually redefining what customers expect from a liquid handling provider. We design innovative equipment and harness cutting-edge technology to meet the demands of the toughest environments. From water handling and irrigation to temporary liquid storage, our solutions consistently exceed customer expectations for quality and service. We are committed to completing every project safely, efficiently, on time—and done right the first time.
To learn more about Rain for Rent please check out this short 2 minute YouTube video here. (https://www.youtube.com/watch?v=IfacXlPz9a8)
Rain for Rent® employees take great pride in being part of a family-owned company with a rich and enduring legacy. Since 1934, we’ve delivered consistent, high-quality products and services to our customers. With more than 70 locations across the U.S., Canada, and the UK, Rain for Rent® remains committed to excellence. Honesty and integrity are at the core of everything we do. Our dedicated team strives to exceed expectations through exceptional service and unwavering quality. Through the years we have held steadfast by maintaining our values of hard work, honesty, integrity, commitment and good stewardship. Continual diversification and a willingness to change directions with our products and services have driven our success.
Summary:
As an Operations Support Representative, you will act as a liaison between the operational and administrative business units within the branch.
Essential Duties and Responsibilities:
- Create, edit and support the management of customer rental contracts.
- Track and monitor service jobs to assure that all service jobs are properly documented on month-end reports.
- Track and monitor equipment engine services, tank testing, and red tag reports; and coordinate with the proper personnel on work to be performed.
- Maintain Vehicle and maintenance tracking system, oversee fixed fleet maintenance, and DOT compliance.
- Gather, audit, and submit DOT logs and Trip & Dispatch Reports.
- Generate Purchase Orders for stock and branch purchases at Branch/Operations Managers discretion.
- Coordinate and schedule all sub-hauling of equipment.
- Assures that safety records are accurately updated, maintained, and distributed.
- Monitor and track daily collection and distribution of sale and rental paperwork.
- Schedule and track daily returns and branch transfers of equipment.
- Assist in inventory reconciliation.
- Monitor and track branch expense recovery; coordinate billing of expenses to customers and/or proper parties.
What we offer:
At Rain for Rent, we take pride in taking care of our team. We offer a comprehensive benefits package and a supportive work environment where employees can thrive both personally and professionally. Our offerings include:
- Comprehensive medical, dental, and vision insurance
- Matching 401(k) retirement savings plan
- Competitive base salary
- Nine paid holidays and a generous paid time off (PTO) program
- Tuition reimbursement to support continued education
- Company-sponsored training and career development opportunities
- And many other valuable perks
We are proud to support those who have served our country. We are honored to share that Rain for Rent has earned the Military Friendly® Employer Gold (MFE) Gold Designation for 2026! This is our fourth consecutive year being recognized, and our second year achieving Gold-level distinction. We are committed to hiring and supporting veterans. Vets - Rain for Rent® (https://www.rainforrent.com/vets/) When you join the Rain for Rent team, you're not just building a career—you’re building meaningful relationships, doing work that matters, and making a positive impact in your community. The choice is easy. Join the Rain for Rent team today.
**Rain for Rent does not accept 3rd party applicants**
Rain for Rent is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.
#LI-MH1
Experience
Required- Associate's degree (A. A.) or equivalent from two-year college or technical school; or two or more years related experience and/or training; or equivalent combination of education and experience.
- Knowledge of Branch Operations and Office Administration
Education
Preferred- Associate or better
Licenses & Certifications
Required- Driver License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 39 Product Support Specialist Jobs in North Dakota
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Find JobsProduct Support Specialist Jobs by City in North Dakota
Where North Dakota roles are concentrated, by current openings.
Product Support Specialist Job Market in North Dakota
A snapshot from current North Dakota openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Manufacturing
- Healthcare & Medical Services
- Consumer Goods
- Consulting & Professional Services
What North Dakota Employers Look For
The qualifications that appear most often in product support specialist jobs across North Dakota.
- Bachelor's degree in information technology, business, or a related technical field
- Proven experience troubleshooting software, hardware, or technical product issues
- Strong written and verbal communication skills for customer-facing support interactions
- Familiarity with CRM or ticketing systems such as Salesforce or Zendesk
- Ability to document technical issues clearly and escalate complex cases appropriately
- Experience collaborating with engineering or product teams to resolve recurring product defects
Product Support Specialist Jobs in North Dakota: Frequently Asked Questions
How do you become a product support specialist in North Dakota?
Product support specialist roles in North Dakota do not require a state-issued license or exam. Most employers expect at least an associate or bachelor's degree in a technical field such as information technology, computer science, or business administration. Candidates who build hands-on experience through internships at North Dakota's manufacturing, agricultural technology, or healthcare technology firms, or who earn vendor certifications in products like Salesforce or Microsoft 365, position themselves most competitively in this market.
Which companies hire product support specialists in North Dakota?
North Dakota product support specialist roles are posted by Oracle, US Department of Veterans Affairs, and CHS and others right now, based on current listings on Migrate Mate as of July 2026. North Dakota's mix of agricultural equipment manufacturers, regional healthcare networks, and energy sector firms means demand is distributed across both large institutional employers and mid-size technology companies with operations in the state.
Which North Dakota cities have the most product support specialist jobs?
Fargo, Bismarck, and Harwood account for the most product support specialist openings in North Dakota. Fargo leads as the state's largest city and technology employment hub, anchored by financial services firms, healthcare networks, and a growing software sector, while Bismarck draws openings tied to state government technology offices and regional healthcare systems, and Grand Forks benefits from the University of North Dakota's affiliated technology and healthcare employers.
Are there remote product support specialist jobs in North Dakota?
Yes, and more than most fields, since product support work is largely screen and phone based and does not require physical presence. About 29% of product support specialist openings tied to North Dakota are remote or hybrid as of July 2026, reflecting how naturally the role adapts to distributed teams. Software platform support and enterprise SaaS helpdesk roles are the most commonly offered as fully remote positions.
How can I get hired as a product support specialist in North Dakota with little or no experience?
The most realistic entry path is a junior or tier-one support associate role, which many North Dakota employers use as a training ground before promoting into full specialist positions. Sanford Health and local managed service providers around Fargo regularly hire entry-level technical support associates who transition into product support over time. Completing a vendor certification such as CompTIA A+ or a Salesforce Administrator credential gives candidates without a degree a concrete advantage, and a demonstrated ability to write clear technical documentation can substitute for years of direct product support experience.
Where can I find and apply to product support specialist jobs in North Dakota?
You can find and apply to product support specialist jobs in North Dakota on Migrate Mate, which lists current openings in the state. Search the listings to find roles that match your experience level, preferred location, and specialty area, then apply directly to the ones that fit.
See All 39 Product Support Specialist Jobs in North Dakota
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