Customer Service Representative Jobs in North Dakota
Customer Service Representative jobs in North Dakota are concentrated in Fargo, Bismarck, and Grand Forks, where financial services, healthcare, and retail anchor most of the hiring activity. Major employers with a lasting presence in the state include Sanford Health, Gate City Bank, and Starion Bank, all of which maintain dedicated customer service teams across multiple locations. Demand is strongest for representatives specializing in financial account support, healthcare billing inquiries, and technical product assistance. See the openings below and apply to the ones that match your experience.
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Showing 5 of 54+ Customer Service Representative jobs
Location
Bismarck DowntownJob Description:
Location: Bismarck Downtown
Schedule:
Monday-Friday: Afternoon shifts - Closing (6:15PM)
Rotating Saturdays: 8:45AM - 12:15PM
Pay: $18-$19/hr
Work Location Type: In-Office
Gate City Bank is hiring a part-time Customer Service Representative to join our retail banking team at our Bismarck Downtown office. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.
What You’ll Do:
Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
Open new accounts and educate customers about our innovative products and services.
Balance your cash drawer with precision and accuracy.
Follow established policies, procedures, and service standards
What You’ll Need:
High school diploma or equivalent required.
1-2 years of customer service, cash handling, or sales experience strongly preferred.
Strong attention to detail and a passion for accuracy.
Enthusiasm for creating positive customer experiences.
Why You’ll Love Working Here:
Competitive Pay: The starting pay range for this position is between $18-$19 per hour, with an additional $5/hr for Saturday shifts.
Career Growth: Clear pathways for career advancement and promotional opportunities.
Part-Time Hours: Convenient afternoon hours for busy schedules, guaranteed 15-19 hours each week at our Bismarck Downtown Office!
Comprehensive Benefits: All full-time team members, and qualified part-time team members (30+ hours per week), are eligible for a variety of benefits, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found at gatecity.bank/careers.
At Gate City Bank, we’re more than just a workplace - we’re a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let’s make an impact together.
EOE/including Disability/Vets
Member FDIC
Location
Bismarck DowntownJob Description:
Location: Bismarck Downtown
Schedule:
Monday-Friday: Afternoon shifts - Closing (6:15PM)
Rotating Saturdays: 8:45AM - 12:15PM
Pay: $18-$19/hr
Work Location Type: In-Office
Gate City Bank is hiring a part-time Customer Service Representative to join our retail banking team at our Bismarck Downtown office. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.
What You’ll Do:
Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
Open new accounts and educate customers about our innovative products and services.
Balance your cash drawer with precision and accuracy.
Follow established policies, procedures, and service standards
What You’ll Need:
High school diploma or equivalent required.
1-2 years of customer service, cash handling, or sales experience strongly preferred.
Strong attention to detail and a passion for accuracy.
Enthusiasm for creating positive customer experiences.
Why You’ll Love Working Here:
Competitive Pay: The starting pay range for this position is between $18-$19 per hour, with an additional $5/hr for Saturday shifts.
Career Growth: Clear pathways for career advancement and promotional opportunities.
Part-Time Hours: Convenient afternoon hours for busy schedules, guaranteed 15-19 hours each week at our Bismarck Downtown Office!
Comprehensive Benefits: All full-time team members, and qualified part-time team members (30+ hours per week), are eligible for a variety of benefits, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found at gatecity.bank/careers.
At Gate City Bank, we’re more than just a workplace - we’re a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let’s make an impact together.
EOE/including Disability/Vets
Member FDIC
See All 54 Customer Service Representative Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in North Dakota
Where North Dakota roles are concentrated, by current openings.
Customer Service Representative Job Market in North Dakota
A snapshot from current North Dakota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
- Automotive
- Transportation & Logistics
- E-Commerce & Online Marketplaces
- Energy
What North Dakota Employers Look For
The qualifications that appear most often in customer service representative jobs across North Dakota.
- High school diploma or GED required by most North Dakota employers
- One or more years of customer-facing or call center experience preferred
- Proficiency in CRM software such as Salesforce or Zendesk
- Strong written and verbal communication skills in English
- Ability to handle high call or ticket volumes with accuracy and professionalism
- Familiarity with HIPAA guidelines for roles in North Dakota healthcare settings
Customer Service Representative Jobs in North Dakota: Frequently Asked Questions
How do you become a customer service representative in North Dakota?
Most customer service representative positions in North Dakota require a high school diploma or equivalent, and no state-issued license is needed for the role itself. Employers in banking and healthcare often prefer candidates who have completed relevant coursework in business communication or office administration at institutions like North Dakota State University or Bismarck State College. Demonstrating experience with customer interactions, even through retail or volunteer work, strengthens applications significantly.
Which companies hire customer service representatives in North Dakota?
Companies currently hiring customer service representatives in North Dakota include Planet Fitness, State Farm, and U-Haul, per current listings on Migrate Mate as of July 2026. North Dakota's financial services sector, anchored by regional banks and credit unions headquartered in Fargo and Bismarck, consistently accounts for a large share of open customer service roles across the state.
Which North Dakota cities have the most customer service representative jobs?
Fargo, Bismarck, and Devils Lake have the most customer service representative openings in North Dakota. Fargo drives the largest share of listings as the state's most populous city, home to major healthcare systems, regional bank headquarters, and tech-adjacent companies that all maintain substantial customer support operations.
Are there remote customer service representative jobs in North Dakota?
Yes, and more than most fields, since customer service representative work is well suited to remote environments. About 8% of customer service representative openings tied to North Dakota are remote or hybrid as of July 2026, reflecting broader industry trends toward distributed support teams. Roles focused on account inquiries, technical support, and insurance claims tend to be the most consistently offered on a remote or hybrid basis.
How can I get hired as a customer service representative in North Dakota with little or no experience?
The most realistic entry path is applying for front-line support or call center associate roles at large North Dakota employers such as Sanford Health, regional credit unions, or insurance companies based in Fargo and Bismarck, which regularly hire candidates with no prior formal experience. Completing a short business communication or medical terminology certificate at Bismarck State College or Lake Region State College can give candidates a concrete edge. Lateral moves from retail cashier, bank teller, or receptionist roles are common and respected by North Dakota hiring managers.
Where can I find and apply to customer service representative jobs in North Dakota?
You can find and apply to customer service representative jobs in North Dakota on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your background and apply directly to the ones that fit your experience and preferred location.
See All 54 Customer Service Representative Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
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