Program Manager Jobs in Maryland

INTRODUCTION

The Johns Hopkins School of Medicine (SOM) is seeking a Business Program Manager to join the Office of the Vice Dean for Education. The Business Program Manager will collaborate closely with the Director of the Office of Online Education (OOE), the SOM Administrator for Education, and program directors and administrators throughout SOM, to oversee and manage new and ongoing activities related to online education initiatives, projects and operations. The manager will also collaborate closely with internal and external partners to ensure the alignment of educational outcomes and practice needs. This role requires teamwork and collaboration with internal and external stakeholders and proper management processes to enable successful attainment of project outcomes.

ROLE AND RESPONSIBILITIES:

The Business Program Manager will be responsible for managing multiple projects at the divisional level or large programs. The Business Program Manager is responsible for providing programmatic, business, and administrative leadership for programs. This position will provide overall management for programs including research and writing.

Specific Duties & Responsibilities:

• Provide overall program management including setting goals, creating workplans, project tracking, creating milestones, assigning tasks, reporting, and follow-up.
• Establish, lead, and implement the development of process flows, policies, and procedures.
• Develop procedures, protocols, and flow charts for planning and organization of program initiatives.
• Monitor resource needs and make recommendations for adjustments to those resources; implement agreed-upon solutions, which may include hiring staff to ensure the program runs efficiently.
• Organize and contribute to program strategy discussions among stakeholders providing feedback as appropriate to advance short- and long-term goals.
• Ensure timely responses to regular and ad hoc requests for information from stakeholders.
• Collect critical programmatic, workforce development, and collaborative data for all projects.
• Manage program budgets in collaboration with finance and business leaders.
• Collect, manage, and use data to guide informed decision-making. Produce reports. Execute competitive analysis as needed.
• Facilitate communication with stakeholders to effectively manage timely workflows.
• Manage external collaborative partnerships to engage stakeholders in programming, philanthropy, and overall support of the program.
• May supervise and/or oversee operational staff with program responsibilities.
• Other duties as assigned.

In addition to the duties described above:

• Collaborate with OOE leadership and School of Medicine stakeholders to support online education operations and program development.
• Support strategic planning and project evaluation for online education initiatives, including recommendations for resource allocation.
• Oversee planning and implementation of online education projects, including fee-for-service offerings, degree and certificate programs, hybrid clinical education programs, cohort-based training programs, and asynchronous courses.
• Collect, analyze, and report data for internal and external use; develop project timelines and support evaluation efforts.
• Coordinate meeting materials, presentations, reports, and trainings for assigned projects.
• Facilitate small- and large-group meetings, task forces, and trainings as needed.
• Assist with publications, grant applications, accreditation materials, and approvals for new academic programs, including submissions to MHEC and third-party accreditors.
• Monitor policy changes affecting existing and future programs.
• Oversee an annual operating budget of approximately $1 million.
• Develop and monitor OOE and program budgets; oversee accounting transactions and quarterly distribution of funds among stakeholders.
• Conduct market analysis and financial projections for prospective programs.
• Draft MOUs and manage approval processes for non-degree and non-credit projects.
• Serve as the primary point of contact for program communication and learner support.
• Test and implement online education platform features, assist with instructional technology, and support website updates and program documentation.
• Serve as the primary liaison for marketing efforts, including content development and multimedia production.
• Maintain confidentiality and accuracy of sensitive records, transcripts, and files.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in related field.
• Three years of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

PREFERRED QUALIFICATIONS

• Experience in online education.
• Familiarity with project management tools like Microsoft Planner.
• Familiarity with learning management systems like Canvas.
• Familiarity with payment processing and credit card regulations.

TECHNICAL SKILLS & EXPECTED LEVEL OF PROFICIENCY

• Project Management - Advanced
• Stakeholder Engagement - Advanced
• Proposal Development and Writing - Advanced
• Grants and Contracts Management - Advanced
• Research Compliance and Audit Support - Intermediate
• Research Fundraising - Intermediate
• Data Collection and Reporting - Advanced

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

CLASSIFIED TITLE: Business Program Manager

Role/Level/Range: ATP/04/PD

Starting Salary Range: $62,900 - $110,100 Annually ($80,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: Mon-Fri, 8.30am-5.00pm

FLSA Status: Exempt

LOCATION: Hybrid/School of Medicine Campus

Department name: SOM Admin Online Education

Personnel area: School of Medicine

TOTAL REWARDS

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

EDUCATION AND EXPERIENCE EQUIVALENCY

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

APPLICANTS COMPLETING STUDIES

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

BACKGROUND CHECKS

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

DIVERSITY AND INCLUSION

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

ACCOMMODATION INFORMATION

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

VACCINE REQUIREMENTS

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.