Quality Assurance Lead Jobs in Boston, MA

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QMO is responsible for the quality benchmark that every Hasbro project adheres to — covering requirements through closure — across AI, automation, manual, performance, security, and compatibility testing. The team is transitioning from manual and legacy scripted automation to AI-enhanced testing, involving a move to Playwright and embracing Tosca's agentic AI features.

We're hiring a Lead QA Engineer to lead our transition to AI-enhanced test automation. This is a technical leadership role without formal direct reports. You will develop the automation strategy and directly guide the daily automation and AI efforts of our offshore vendor team. You will advise the technical aspects of our Selenium-to-Playwright migration, the integration of Tosca's AI/agentic features, and test coverage across SAP, P2M, and Hasbro CLM(which is migrating to AWS). We seek someone highly skilled to help build the future of our QA processes!

Key Responsibilities

• Develop and lead the technical strategy for AI-enhanced test automation. This reduces dependence on manually written scripts by adopting AI and agentic automation methods, such as Tosca's agentic AI capabilities.
• Lead the migration of automation suites from Selenium to Playwright, including framework architecture and standard methodologies.
• Manage the daily automation and AI-related activities of our offshore vendor team, determining priorities and evaluating output quality — without formal people-management responsibility.
• Take ownership for test case management and regression/defect tracking methods in qTest, ensuring they grow alongside the team's automation-first approach.
• Collaborate with SAP and P2M functional teams to integrate automation coverage into their release cycles.
• Support QA needs for Hasbro CLM through its migration to AWS, including planning test coverage on the new platform.
• Translate business and QA strategy into concrete implementation plans — proactively identifying risk and next steps rather than completing a fixed task list.
• Provide updates on automation progress, potential risks, and suggestions to QA leadership.

Required Qualifications

• 6+ years of QA automation experience, including demonstrated lead-level ownership of automation strategy.
• Practical experience with Tricentis Tosca, including building, structuring and maintaining automation scripts
• Solid practical experience with Playwright, including firsthand involvement in transitioning automation suites from Selenium.
• Demonstrated experience applying AI-augmented automation approaches to reduce manual script authoring — not just traditional record-and-playback or hand-coded scripting.
• Experience with qTest for managing test cases and tracking regression/defects.
• Testing background across SAP and P2M platforms.
• Practical understanding of or direct experience with AWS services.
• Experience directing or closely coordinating the work of an offshore vendor QA/automation team.
• Proven capability to convert business and test strategy into a detailed action plan, instead of merely finishing assigned tasks — showing solid responsibility and discernment.

Preferred Qualifications (Nice to Have)

• Experience with NeoLoad or a comparable performance testing tool.
• Familiarity with Azure (SharePoint Framework, Azure Functions) — Hasbro CLM's current platform ahead of its AWS migration.
• Exposure to RMS and CSP platforms.
• CI/CD pipeline experience (e.g., GitHub Actions, Azure DevOps, Jenkins).
• Scripting/programming proficiency in Selenium, JavaScript/TypeScript or Python.
• Experience with security and/or compatibility testing.
• Familiarity with Power BI or similar reporting/dashboard tools.
• Effective communication abilities, including confidence in updating senior leadership on status and suggestions.

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