Referral Coordinator Jobs
Referral Coordinator jobs are open across healthcare, insurance, and social services, at every level from entry-level to senior, with specializations in patient referrals, case management coordination, and provider network liaison work. See the openings below and apply to the ones that match your experience.
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DESCRIPTION
The Family & Child Health (FCH) program within Lane County Health & Human Services Public Health Division is seeking a Bilingual Community Service Worker 2 to join our dedicated team.
The FCH Referral & Outreach Coordinator will focus on outreach, recruitment, and intake scheduling for FCH program enrollment. This is a primarily phone-based position focused on conducting proactive outreach to Lane County residents who may be eligible for our comprehensive array of Home Visiting Programs. This position also meets with families in person at both our WIC office and local healthcare agencies to pitch programs and schedule for intakes. The position serves pregnant, postpartum, and newly parenting individuals across Lane County, connecting them to vital early childhood support services. In addition to phone-based intake and multi-program matching, this role requires traveling to local healthcare agencies to complete direct bedside scheduling or screenings with families shortly after delivery. Also, some community event travel may be required. Family & Child Health envisions Lane County as a place where all families are healthy, stable, and safe, and are part of a community that encourages, empowers, and supports families and individuals to thrive through connection to supportive resources.
The Mission of Family & Child Health is to nurture the well-being and health of Lane County families by promoting equity, honoring diversity of individual experiences, and supporting community connections and healthy family relationships.
Family & Child Health works to support pregnant individuals and families with young children with a diverse array of services, including multiple home visiting programs including: Healthy Families Oregon, Nurse-Family Partnership, Family Connects Oregon, and CaCoon program offered by Oregon Health Authority (OHA). Learn more about our services here: LaneCountyOR.gov/FCH to support outreach for our program service array.
Family & Child Health envisions Lane County as a place where all families are healthy, stable, and safe, and are part of a community that encourages, empowers, and supports families and individuals to thrive through connection to supportive resources. The Mission of Family & Child Health is to nurture the well-being and health of Lane County families by promoting equity, honoring diversity of individual experiences, and supporting community connections and healthy family relationships.
Public Health ensures protections critical to the health of all people in Lane County through surveillance, regulation, and response to infectious disease and injury risks. In collaboration with community organizations and partner agencies, Public Health promotes optimal health through policies, interventions, and population-health programs based on scientific evidence and emerging best practices, with a particular focus on ensuring all people in Lane County have opportunity and access to environments and systems that support their health.
*This is an AFSCME represented position*
QUALIFICATIONS
- Equivalent to the completion of two years of college course work.
- Two years of responsible community service experience;
- Or an equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
- Successful hire will be contingent upon taking a bilingual test to demonstrate proficiency in both English & Spanish
Driver's License:
Successful hire must either obtain a valid Oregon Drivers license by hire date or have the ability to navigate public transportation systems or arrange transportation as travel is required for this position.
BILINGUAL “B”
Language - Spanish
- Interpreting between English speakers and LEP persons.
- Orally translating documents
- Providing oral assistance
- Providing written assistance, including some written document translation
- Both languages, demonstrating the ability to convey information in both languages quickly and accurately.
- Communicate clearly and concisely.
- Maintain confidentiality of communications.
- An equivalent combination of experience and training or demonstrated abilities qualifying the employee or applicant to perform the duties described herein. These skills and abilities may be acquired in various ways; i.e., education and/or bilingual or bicultural experiences.
- Successful hire will be contingent upon taking a bilingual test to demonstrate proficiency in both English & Spanish.
CLASSIFICATION DETAILS
SUPPLEMENTAL INFORMATION
Selection Process
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Veteran Preference Information
Trauma Informed Care Statement
Lane County Health & Human Services is committed to providing Trauma Informed Care. As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past. Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other. Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.
Careers with Lane County Offer Extraordinary Benefits
At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.
Introducing ALEX, Lane County's benefit advisor! ALEX is an interactive tool that will help you understand the benefits being offered, out of pocket expenses and coverage available. You will need the Collective Bargaining Unit found in your job posting and when asked for your date of hire, please put in today's date.
*The below information describes typical benefits available for Regular Full-time Employees. Actual benefits received may differ by position, employment status (regular, temporary, or extra help) and/or bargaining group.
ALEX Benefit Advisor (click here)
Collective Bargaining Units:
Admin-Pro
AFSCME
AFSCME Nurses
AFSCME Physicians
FOPPO
LCPOA
Local 626
Prosecuting Attorney's
Benefits to keep you & your family well - Physically
Health insurance coverage becomes effective the first of the month following your first 30-days as an eligible employee.
Medical/Rx/Vision - Lane County offers medical, prescription and vision exam coverage for you and your eligible dependents. The plan options and costs per month for 2026 are outlined below:
If you enroll in the HDHP the County will contribute to your HSA:
For eligible members of unions LCPOA, 626, Admin Pro, and AFSCME Physicians $1,700 for individual coverage and $3,400 for family coverage.
For eligible members of unions AFSCME General, AFSCME Nurses, FOPPO, PAA, and non-represented employees $1,600 for individual coverage and $3,200 for family coverage. Those who complete the requirements to receive the Live Well Credit by November 30, 2026, will receive an additional contribution of $400 individual or $800 family, funded in 2027.
These amounts are prorated based on date of hire.
All eligible employees who complete a Health History Risk Assessment (HHRA), Biometric Screening, and Comprehensive Health Review (CHR) at the Live Well Center receive a $20 per month credit.
Wellness Clinic - The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.
Dental - Lane County provides dental coverage for employees and their eligible dependents.
Employee Assistance Program (EAP) - Lane County provides this counseling and concierge service to employees and members of their immediate households.
Fitness Center Membership - Lane County provides employees with a free membership to a local fitness center.
Benefits to keep you & your family well - Financially
Retirement - Lane County pays for and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment.
Disability - Lane County provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations.
Time Management - Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.
New Year's Day
Martin Luther King Jr's Birthday
Presidents' Day
Memorial Day
Juneteenth
Life Insurance - Lane County pays for employee group term life insurance.
County-paid Training & Development to keep your career well
On-site Classes - Lane County offers a variety of on-site classes to develop employees' soft and technical skills.
Online Training - Lane County offers a variety of online classes through LEAP to help employees continually improve their skills.
Conferences & Seminars - Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development.
Lane County offers these other valuable benefits
Deferred Compensation Retirement Savings - Employees may enroll in a deferred compensation program 457(b) to save for retirement.
Vision - Eligible employees may purchase supplemental vision insurance.
Supplemental Life Insurance - Employees may purchase supplemental life insurance for themselves and their dependents/spouse.
Aflac - Optional employee-paid voluntary group coverage is available through Aflac.
Group Discounts - Group discounts may include homeowners and auto insurance, pet health insurance, credit union membership.
Paid medical, dental and vision coverage for dependents is determined by labor agreement or APM, as applicable. Physicians should contact their supervisor for health plan options and rates. Please note that Temporary and Extra Help positions are not typically eligible for benefits. This is only brief summary of benefits available to eligible Lane County employees. In all cases, plan documents govern.
For additional information about these extraordinary benefits contact the Benefit Resource Center at 1-866-468-7272, or Lane County HR at (541) 682-3124.
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Find Referral Coordinator JobsReferral Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Non-Profit & Social Services
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in referral coordinator jobs.
- One to two years of experience in a medical office or healthcare coordination role
- Proficiency with an electronic health records system such as Epic or Cerner
- Experience obtaining insurance prior authorizations and verifying patient benefits
- Strong knowledge of ICD-10 diagnosis codes and CPT procedural codes
- Excellent phone communication skills for contact with patients and provider offices
- High school diploma or equivalent required, associate degree preferred by many employers
Tips for Your Referral Coordinator Job Search
Tailor your resume to referral workflows
Highlight specific referral management tasks you've owned, such as processing authorization requests, tracking referral status, or following up with providers. Generic administrative experience won't stand out the way documented referral cycle ownership does.
List your healthcare software by name
Referral coordinator postings frequently require hands-on experience with EHR systems like Epic, Cerner, or Athenahealth. Name the exact platforms you've used rather than writing 'electronic health records experience' so hiring managers can match your skills immediately.
Get familiar with insurance authorization basics
Many postings expect you to verify insurance benefits and obtain prior authorizations before the first week. If you've done this work, call it out explicitly on your resume with the payer types you handled, whether commercial, Medicare, or Medicaid.
Apply early to roles that fit
Migrate Mate lists referral coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario questions about delays
Interviewers for referral coordinator roles routinely ask how you've handled a denied authorization or a provider who didn't respond. Have at least two concrete examples ready that show you followed up systematically and kept the patient's care on track.
Negotiate by citing case volume you've managed
When discussing compensation, anchor your ask to the referral volume you've handled and the complexity of the cases, such as specialist referrals across multiple payers. Quantified workflow experience gives you a concrete basis for your number.
Referral Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most referral coordinators?
The most active employers for referral coordinators right now are OneLegacy, ArchWell Health, and Paradigm, and the most openings are in Texas, Florida, and California, based on current listings on Migrate Mate as of November 2026. Health systems, specialty clinics, and managed care organizations account for the largest share of active postings.
How many referral coordinator jobs are remote?
About 21% of referral coordinator openings are fully remote or hybrid as of November 2026, reflecting steady growth in virtual care coordination roles. Positions focused on insurance authorization, referral tracking, and phone-based follow-up with providers tend to be the most remote-eligible, while roles requiring in-person patient intake remain largely on-site.
How do you become a referral coordinator?
Start by gaining experience in a medical front-office or patient services role where you handle scheduling, insurance verification, or patient communication. From there, seek out positions that include authorization tasks or specialist referral processing. Familiarity with an EHR platform and a basic understanding of insurance benefits will make you a competitive candidate for a dedicated referral coordinator opening.
Can I get hired as a referral coordinator with little experience?
Yes, many entry-level referral coordinator roles are open to candidates who have worked in medical reception, customer service in a healthcare setting, or even a high-volume call center. Employers prioritize strong phone communication, attention to detail, and comfort learning insurance workflows quickly. Highlighting any exposure to patient scheduling systems or insurance terminology, even from a brief internship or temp role, strengthens your application.
What does the referral coordinator interview process look like?
Most employers conduct a phone screen focused on your healthcare background and software experience, followed by an in-person or video interview with the office manager or clinical supervisor. Expect scenario questions about how you handle denied authorizations, urgent referrals, or unresponsive specialist offices. Some practices give a short skills assessment covering medical terminology or insurance verification steps before making an offer.
Where can I find and apply to referral coordinator jobs?
You can find and apply to referral coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your experience level and specialty area, then apply directly to each listing that matches what you're looking for.
See All 61 Referral Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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