Regional Service Manager Jobs in Virginia

INTRODUCTION

ECS is seeking a Regional Manager of Building Science + Infrastructure Services to provide strategic leadership and operational oversight across Virginia. In this role, you will drive financial performance, support sustainable growth, and align business development, operations, and workforce planning. You will partner with department managers and regional teams to optimize resources, strengthen client relationships, and execute business objectives. This position requires strong leadership, financial acumen, and market awareness to effectively manage regional performance and foster a high-performing team environment.

ROLE AND RESPONSIBILITIES

Leadership and Operational Performance:

• Provide financial and operational leadership for your geographic region, ensuring sustainable growth, profitability, and disciplined execution.
• Full P&L management of the regional operation, including all departments, their managers, and staff, including budgeting, invoicing, and collections. This includes sales growth, backlog management, profitability goals, and staff productivity/utilization.
• Monitor marketing and business development strategies, including proposal generation and rates.
• Lead annual business planning, rolling forecasts, and performance benchmarking aligned with growth objectives.
• Seek project leads and business development opportunities and promote the ECS brand.
• Build team-oriented relationships with the facilities, local office, regional marketing, and business development staff to provide support in seeking out business opportunities.

Operational and Workforce Planning:

• Partner with technical and operational leaders to align planning with project execution and resource needs.
• Support hiring plans and growth pacing as headcount scales, balancing utilization, capacity, and financial performance.
• Assist managers in evaluating complex scopes of work, associated risk, and resourcing needs prior to project commitment.
• Monitor and support load leveling of staff and shared resources across departments.
• Identify opportunities to improve efficiency and cost management without compromising quality or delivery.
• Evaluate market opportunities, trends, and successes in other regions and apply best management practices within your area where appropriate.
• Support department managers with monitoring and reviewing current and projected workloads to determine if the overall staff level is appropriate. This review includes the number of staff, experience levels, and technical knowledge.
• Participate in the recruitment of strategic personnel.
• Train and lead employees to achieve business objectives.

Business Development and Client Management:

• Assist in the strategic direction and oversight of assigned regional marketing and business development personnel where appropriate.
• Participate in regional trade associations, attend trade association conferences, and regional market segmentation groups to provide leadership and seek out project opportunities.
• Facilitate the completion of Regional Proposals and Regional SOQ responses by assigned deadlines.
• Partner with regional marketing and business development teams to support proposal strategy and pursuit evaluation.
• Build collaborative relationships with BS+I leadership, local offices, and regional teams to support coordinated growth.

Staff Leadership & Development:

• Manage multiple direct reports from various departments.
• Provide leadership and guidance to Department Managers, supporting accountability for financial, operational, and staffing outcomes.
• Participate in the recruitment of strategic personnel in partnership with leadership and department managers.
• Support the development of managers and staff by strengthening financial and operational understanding across the organization.
• Promote teamwork and the company-wide resources available.

BASIC QUALIFICATIONS

• Bachelor’s or Master’s degree in Architecture, Building Science, Civil Engineering, Structural Engineering, Architectural Engineering, Architecture, or a related field.
• 10-15 years of experience related to building envelopes, related engineering design or inspection, including prior experience in construction and/or third party inspection activities or similar operational management within the building science field.
• Licensed or certified in at least one of the following preferred but not required:
• Registered Architect (R.A.)
• Professional Engineer (P.E.)
• IIBEC certifications (RRC, RWC, REWC, RBEC, CBECxP)
• University of Wisconsin–Madison certifications (BECxP, CxA+BE)

PREFERRED QUALIFICATIONS

• Knowledge of local marketing and business development skills.
• Excellent writing, communication, and computer skills with the ability to present financial and operational information clearly to technical and non-technical audiences.
• Strong leadership and decision-making skills.
• Excellent interpersonal skills.
• Must be self-motivated and responsible.
• Ability to work cross-functionally and build trust with technical, operational, and leadership teams.
• Established local contacts and relationships in the region with REITs, banks, insurance companies, large developers and management firms, property managers, architects, engineers, and contractors; and the capability to bring those contacts to ECS.
• Self-motivated, accountable, and comfortable operating within a growing organization with evolving structure and processes.
• Strong financial, operational, and business acumen with the ability to translate data into actionable insights.

WHY JOIN ECS?

• Nationwide Building Science + Infrastructure Consulting practice made up of more than 180 employees with deep technical expertise and opportunities for collaboration across the country.
• Opportunity to lead high-profile projects with technical complexity and visibility.
• Be part of a growing and innovative team focused on technical excellence and client service.
• Supportive work environment that values expertise, collaboration, and continuous learning.
• Competitive salary, performance bonuses, and comprehensive benefits.
• ECS is an employee-owned company with an Employee Stock Ownership program (ESOP)!
• 401(k) with up to 4% match.
• Tuition Assistance Program.
• And more!

ECS Core Values: Collaborate, Focus & Lead

WHO WE ARE

ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and facilities consulting services. We are employee-owned with more than 3,000 employees in 100+ offices and testing facilities coast to coast. ECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025).

ECS is an Equal Opportunity Employer. To learn more, click here.