Regional Service Manager Jobs in New York

Location: New York

Other locations: Primary Location Only

Salary: Competitive

Date: Jun 22, 2026

Requisition ID: 1717705

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Deputy Regional Security Manager (D/RSM)/ Executive Protection (EP) Program Manager – Assistant Director

The opportunity

EY Americas Security promotes a safe and secure working environment at EY’s 200+ offices between Canada, the United States, Latin America and Israel, serving 90+K employees.

The Deputy Regional Security Manager (D/RSM)/EP Program Manager will play a key role in driving the regional implementation of Global Security policies and guidance and will develop and mature key elements of core Global Security disciplines consistent with local threats and risks within the United States (US). This person will work with Region Leadership, Global Security and Region Risk Management subject matter experts on security and risk issues. This role carries a heavy emphasis on EP and requires daily interaction with the Office of the Global Chair and a third-party EP provider.

This position is located at EY Americas LLC Headquarters in Hudson Yards, NYC. A minimum of 3 days/week in office is required.

Your key responsibilities

Planning and Policy

To understand and assist in the implementation of EY’s Security Global Policy within the US. This will include security operations, threat and risk monitoring, business resilience (crisis management, emergency preparedness and response planning, business continuity planning), physical security, insider risk, travel security, meeting & event security, and EP.

The D/RSM will assist the RSM in implementation and oversight of the following core disciplines within each of the 90+ EY US offices:

Executive Protection:

The incumbent must be well versed in all seven EY core security disciplines, but this role will be heavily focused on program management of the day-to-day EP requirements for EY’s executive leadership, under the supervision of the RSM.

• Relationship Management is a key component of this position. The incumbent will be the intermediary between the executive staff under protection and the third-party EP provider.
• Provide quality assurance oversight of vendor EP operations.
• Develop and maintain extensive EP external network within the financial, technology and consulting firms located in NYC.
• Must be willing on occasion to perform protection duties as dictated by the situation or current security landscape.

Business Resilience (Crisis Management/Business Continuity):

• Develop, implement and oversee Crisis Management Plans (CMPs) and Business Continuity Plans (BCPs) for each office in assigned Area of Responsibility (AOR).
• Lead the training and preparation of office-level assigned crisis management team (CMT) and alternates.
• Exercise notification and escalation tools and procedures (including full implementation of EY’s mass notification tool).
• Develop or refine procedures for communicating in advance of, during, and after an emergency to EY people and families, clients, stakeholders, media.

Physical Security:

To safeguard people and physical assets at EY US offices:

• Conduct in-person visits to EY offices within your geographic area of responsibility to perform physical security assessments ensuring compliance with written standards.
• Collaborate with EY Real Estate and Facilities teams when considering new office space and major renovations. Conduct a review of risk and threats present in and around the site and what controls the landlord is offering to offset these threats and risks.

Insider Risk:

• Prevention, detection, and response to insider risks in coordination with the EY Americas Insider Risk Fusion Team.
• Implement the EY Insider Risk program within your geographic area of responsibility.
• Provide office-level training.

Travel Security:

• Provide training and awareness pre-travel briefings for EY employees traveling to high and extreme risk locations.

Meeting & Event Security:

• Implementation, oversight and execution of Meeting and Event security.
• Coordination with local law enforcement, venue security manager, EY event coordinators.
• Confirmation of appropriate conference/hotel facility emergency preparations.
• Pre-identification of local emergency services (fire, police, medical).

Security Operations:

• Participation in compliance process as related to any or all security disciplines.
• Communication of awareness material across the Region.
• Reporting on completion status of the implementations referred to in any of the security disciplines.
• Support and participation in any cross-functional security initiatives, as applicable to the Region.

Analytical Responsibilities:

The D/RSM will be responsible for collaborating within the Regional Security Manager, Regional Risk Management Leader, EY’s Global Security team and with other functions to further strengthen EY’s internal and external security. To accomplish this, it will be important for this role to analyze the business environment, geographical variations, security requirements and stakeholder expectations.

The incumbent will interface and collaborate with internal and external protective intelligence analytic cells and utilize actionable information to drive secure operations.

Supervision Responsibilities:

Individual must be a self-starter, capable of readily managing and switching between multiple tasks and working with minimal supervision. Given the nature of the role, flexibility in schedule is required.

The role currently does not contemplate any significant direct supervision of others, however, may play a supervisory role over some internal/external contractors engaged to support security activities.

Skills and attributes for success

• Highly developed interpersonal skills capable of building and sustaining effective working relationships internally and externally.
• Desire to understand EY’s culture and to deliver a service which is both appropriate and of the highest quality.
• Excellent analytical and problem-solving skills combined with flexibility to change priorities and respond quickly according to circumstances.
• At ease in a dynamic environment. Remains unruffled under substantial and sustained pressure.
• Tact and awareness to be able to communicate effectively at every level of the organization.
• Innovative, highly motivated, positive attitude and with both the ambition and drive to succeed, and the pragmatism to develop workable solutions where EY’s unique structure requires.
• An exceptional team player.
• Willing to take ownership of any issue, big or small.
• Fluent communicator (both orally and in writing).

To qualify you must have

• Bachelor's degree or equivalent experience.
• 10 years’ experience in a dynamic security environment or law enforcement environment.
• Federal Law Enforcement experience as an investigator (1811) with heavy emphasis on EP, and ideally Insider Risk and Crisis Management.
• A minimum of 6 years of full-time EP experience, to include time as a detail leader. EP Supervisory experience is strongly preferred.
• Currently acting as a manager with at least 3 years’ experience in a dynamic security environment. Preferred if this has been within a large national, international or multi-national organization.
• Ability and willingness to travel about 25%.

Ideally, you'll also have

• Spanish fluency is highly desirable but not mandatory.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $100,000 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $120,000 to $212,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an ongoing basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

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