Client Success Specialist Jobs in New York
Client Success Specialist jobs in New York are among the most active in the country, concentrated in financial services, SaaS and enterprise technology, media, and professional services, with openings at every level from associate to senior and director. The heaviest hiring happens in New York City, with additional demand in Albany and Buffalo, where employers like Salesforce, JPMorgan Chase, and Verizon maintain large client-facing operations. The most in-demand specializations in New York are enterprise account management, onboarding and implementation, and revenue retention. Find a role that fits below and apply directly.
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Showing 5 of 42+ Client Success Specialist jobs
About Us:
Betches Media is the ultimate digital media and lifestyle destination for women. As a pioneer in the humor and entertainment space, we’ve built a powerful platform that connects with over 250M fans across social media, podcasts, web, events, and e-commerce. Our funny, honest, and candid approach resonates with women globally, creating a one-of-a-kind community.
Now as a part of LBG Media, Betches is in an exciting new chapter, leveraging the global reach and innovation of our parent company to push the boundaries of creative media.
This is your opportunity to be at the forefront of shaping the future of Betches Media and propel the brand through its next phase of growth.
Description
Betches Media is looking for a dynamic and strategic Client Success Manager to join our growing Sales & Partnerships team. This individual will act as a key post-sale partner to clients, owning the execution and performance of their multi-platform campaigns from start to finish. With a strong focus on client satisfaction, retention, and renewal, this role requires someone who thrives in a fast-paced, creative environment and takes full ownership of the campaigns they manage.
As the main point of contact for clients after a deal closes, you will lead project management across digital, social, podcast, web, newsletter, and event-based campaigns. Your role will ensure that each campaign exceeds expectations—delivered on time, with quality execution, and clear performance insights. You will also provide strategic recommendations, identify upsell opportunities, and play a crucial role in driving return business through strong relationship management and a client-first mindset.
Roles & Responsibilities
Own and manage the post-sale lifecycle for assigned campaigns, from kick-off to final wrap, ensuring seamless execution across all Betches Media platforms (social, video, podcasts, web, newsletters, and events).
Serve as the primary point of contact for clients, maintaining day-to-day communication, managing expectations, and delivering exceptional service to ensure high levels of satisfaction and renewal potential.
Collaborate cross-functionally with content, podcast, marketing, and production teams to ensure timely, high-quality delivery of all campaign assets.
Develop and present comprehensive wrap reports, including delivery metrics, performance insights, and strategic recommendations for future campaigns.
Proactively troubleshoot challenges and provide creative, solutions-oriented thinking to drive success for both the client and internal teams.
Contribute to pre-sale ideation and planning for key custom campaign opportunities in partnership with the Sales, Marketing, and Creative teams.
Build deep knowledge of client goals, industries, and campaign objectives to help drive renewals, upsells, and long-term partnership success.
Collaborate with the sales team to refine internal processes, identify areas of improvement, and elevate the overall client experience.
Qualifications
Bachelor’s Degree with 4+ years of relevant media experience
Excellent written and verbal communication skills
Relevant custom, social-first branded content management experience required
Excellent attention to detail; strong organization skills are required
Self-starter who’s able to work without constant supervision
Creative thinker with a solution-based mentality (you will be the main contact for clients on each campaign)
Familiarity with digital research, media sales and campaign analytics tools
Compensation
The expected annual base salary for this role is $$85,000 - $95,000. Years of experience, skills, and other factors such as location are considered when determining the salary offered. Total compensation and offer package will include the following perks below.
Learn more about our culture and perks
Our DEI+ Commitment
At Betches, we are committed to building a diverse and inclusive workplace that empowers talent from many different backgrounds, experiences, and identities. We believe that true creativity and knowledge emerge when diversity and inclusion are fully embraced. We strive to create a workforce that reflects the diversity of our clients and our communities, recognizing that our journey towards excellence is ongoing. Together, we aim to foster an environment where everyone can contribute to and benefit from our shared success.
About Us:
Betches Media is the ultimate digital media and lifestyle destination for women. As a pioneer in the humor and entertainment space, we’ve built a powerful platform that connects with over 250M fans across social media, podcasts, web, events, and e-commerce. Our funny, honest, and candid approach resonates with women globally, creating a one-of-a-kind community.
Now as a part of LBG Media, Betches is in an exciting new chapter, leveraging the global reach and innovation of our parent company to push the boundaries of creative media.
This is your opportunity to be at the forefront of shaping the future of Betches Media and propel the brand through its next phase of growth.
Description
Betches Media is looking for a dynamic and strategic Client Success Manager to join our growing Sales & Partnerships team. This individual will act as a key post-sale partner to clients, owning the execution and performance of their multi-platform campaigns from start to finish. With a strong focus on client satisfaction, retention, and renewal, this role requires someone who thrives in a fast-paced, creative environment and takes full ownership of the campaigns they manage.
As the main point of contact for clients after a deal closes, you will lead project management across digital, social, podcast, web, newsletter, and event-based campaigns. Your role will ensure that each campaign exceeds expectations—delivered on time, with quality execution, and clear performance insights. You will also provide strategic recommendations, identify upsell opportunities, and play a crucial role in driving return business through strong relationship management and a client-first mindset.
Roles & Responsibilities
Own and manage the post-sale lifecycle for assigned campaigns, from kick-off to final wrap, ensuring seamless execution across all Betches Media platforms (social, video, podcasts, web, newsletters, and events).
Serve as the primary point of contact for clients, maintaining day-to-day communication, managing expectations, and delivering exceptional service to ensure high levels of satisfaction and renewal potential.
Collaborate cross-functionally with content, podcast, marketing, and production teams to ensure timely, high-quality delivery of all campaign assets.
Develop and present comprehensive wrap reports, including delivery metrics, performance insights, and strategic recommendations for future campaigns.
Proactively troubleshoot challenges and provide creative, solutions-oriented thinking to drive success for both the client and internal teams.
Contribute to pre-sale ideation and planning for key custom campaign opportunities in partnership with the Sales, Marketing, and Creative teams.
Build deep knowledge of client goals, industries, and campaign objectives to help drive renewals, upsells, and long-term partnership success.
Collaborate with the sales team to refine internal processes, identify areas of improvement, and elevate the overall client experience.
Qualifications
Bachelor’s Degree with 4+ years of relevant media experience
Excellent written and verbal communication skills
Relevant custom, social-first branded content management experience required
Excellent attention to detail; strong organization skills are required
Self-starter who’s able to work without constant supervision
Creative thinker with a solution-based mentality (you will be the main contact for clients on each campaign)
Familiarity with digital research, media sales and campaign analytics tools
Compensation
The expected annual base salary for this role is $$85,000 - $95,000. Years of experience, skills, and other factors such as location are considered when determining the salary offered. Total compensation and offer package will include the following perks below.
Learn more about our culture and perks
Our DEI+ Commitment
At Betches, we are committed to building a diverse and inclusive workplace that empowers talent from many different backgrounds, experiences, and identities. We believe that true creativity and knowledge emerge when diversity and inclusion are fully embraced. We strive to create a workforce that reflects the diversity of our clients and our communities, recognizing that our journey towards excellence is ongoing. Together, we aim to foster an environment where everyone can contribute to and benefit from our shared success.
See All 42 Client Success Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find JobsClient Success Specialist Jobs by City in New York
Where New York roles are concentrated, by current openings.
Client Success Specialist Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Insurance
- Marketing & Advertising
- Consulting & Professional Services
What New York Employers Look For
The qualifications that appear most often in client success specialist jobs across New York.
- Bachelor's degree in business, communications, or a related field required
- Two or more years of client-facing account management or customer success experience
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Demonstrated ability to manage a portfolio of accounts and hit retention targets
- Strong written and verbal communication skills for executive-level client interaction
- Experience working cross-functionally with sales, product, and implementation teams
Client Success Specialist Jobs in New York: Frequently Asked Questions
How do you become a client success specialist in New York?
Client success specialist roles in New York require no state-issued license or registration. Most employers expect a bachelor's degree in business, communications, or a related field, combined with experience in a client-facing role such as account coordinator, support specialist, or sales development representative. New York's financial services and SaaS sectors consistently prioritize candidates who can demonstrate retention outcomes and CRM fluency, so building experience in those adjacent roles at New York-based firms is the most direct path.
How much do client success specialists make in New York?
Client success specialists in New York earn a median of about $48,000 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $36,270 for the lowest 10% to over $76,280 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire client success specialists in New York?
Employers hiring client success specialists in New York right now include Centivo, Progyny, and Guidepoint, based on current listings on Migrate Mate as of October 2026. New York's concentration of enterprise technology firms, financial institutions, and media companies means demand is spread across both large corporate headquarters and high-growth mid-size software companies with New York offices.
Which New York cities have the most client success specialist jobs?
New York, Buffalo, and Brooklyn have the most client success specialist openings in New York. New York City dominates because of its density of enterprise SaaS companies, financial services firms, and media organizations that rely heavily on dedicated client success functions, while Albany and Buffalo contribute openings tied to regional healthcare technology, government-facing software vendors, and insurance carriers headquartered there.
Are there remote client success specialist jobs in New York?
Yes, and more than most fields. Client success is primarily a communication and relationship-management role that translates well to remote work. About 81% of client success specialist openings tied to New York are remote or hybrid as of October 2026, reflecting how broadly New York employers have adopted flexible arrangements for this function. Onboarding coordination and strategic account management tend to carry the most remote availability.
How can I get hired as a client success specialist in New York with little or no experience?
The most realistic entry path is moving from a customer support, sales development, or account coordinator role at a New York-based technology or financial services company. Large New York employers in enterprise software and fintech regularly hire associates with strong communication skills into rotational or junior client success programs. A Salesforce Administrator certification or HubSpot certification gives candidates a concrete edge, and targeting SaaS companies in the Flatiron and Hudson Yards corridors, which actively hire from adjacent entry-level roles, is a practical starting point.
Where can I find and apply to client success specialist jobs in New York?
You can find and apply to client success specialist jobs in New York on Migrate Mate, which lists current openings tied to New York employers and locations. Find roles that fit your experience and specialization and apply directly to the ones that match.
See All 42 Client Success Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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