Regional Service Manager Jobs
Regional Service Manager jobs are open across manufacturing, HVAC, medical devices, and field services, at every level from senior technician to director, with specializations in multi-site operations, warranty and repair management, and customer success. Find a role that fits from the openings below and apply directly.
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The Regional Service Manager serves as the primary field liaison between Gibraltar, retail partners, and consumers within an assigned territory. This role is responsible for driving merchandising excellence, supporting sales growth, maintaining strong retailer relationships, conducting store audits, delivering product training, and ensuring consistent execution of company initiatives and merchandising standards.
Duties and Responsibilities
A typical day may include:
Territory Management
- Execute regional business plans aligned with company growth objectives
- Identify market opportunities, competitive threats, and operational improvements
- Perform market research and analysis and gather customer and consumer feedback to improve product
- Maintain accurate records of store visits and merchandising audits
Merchandising Execution
- Conduct regular store visits to evaluate merchandising standards
- Audit product placement, signage, pricing, and planogram compliance
- Identify and report out-of-stock conditions and space erosion
Retail Partner Relationships
- Build productive relationships with store managers, department managers, merchandising supervisors, and district leadership
- Train and coach retail teams on Gibraltar merchandising standards, product knowledge, and best practices
- Review product category merchandising in the store, reporting on the maintenance of the standards and expectations by giving feedback to the local team and online
Sales and Business Development Support
- Work with THD OSRs to educate them on Gibraltar’s portfolio.
- Assist retail teams in understanding product features and customer benefits.
- Monitor sales trends and recommend corrective actions when needed
Requirements
We are searching for a candidate with:
- Bachelor’s degree in business or related field preferred.
- 1 to 3 years related sales experience; prefer experience with Home Depot.
- Exceptional written and verbal communication skills required.
- Strong time management and organization skills required.
- Proven ability to analyze markets and competitive trends.
- Ability to operate with high sense of urgency and personal initiative and respond to multiple deadlines while maintaining good coordination and communication with colleagues and staff.
- Passionate commitment to quality, follow through and high attention to detail.
- Must have the ability to travel up to 70% of the time.
Position Details
- Full Time
- Located in: Chicago, IL
- Company Car
About Us
Gibraltar Building Products is a leading North American building products manufacturer, with several manufacturing facilities across the United States and Canada. As the top supplier in the residential roof ventilation, drainage and roofing accessories markets, Gibraltar Building Products has extensive scale, top brands such as AirVent, Amerimax, Appleton Supply, Architectural Mailboxes, Award Metals, Berger, DOT Metals, Flamco, Florence, NorWesCo, Nu-Ray Metals, Millenium Metals, Quality Aluminum Products, SBC Supply, Southeastern Metals and Verde. Our portfolio of Brands can be found in the nation's largest home center retailers and building product distributors. Gibraltar Building Products is a segment of Gibraltar Industries, Inc (Nasdaq: Rock) a leading manufacturer and provider of products and services for the Residential, Agtech, and Infrastructure markets. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com (http://www.gibraltar1.com/)
Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Disclaimer
The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
The Regional Service Manager serves as the primary field liaison between Gibraltar, retail partners, and consumers within an assigned territory. This role is responsible for driving merchandising excellence, supporting sales growth, maintaining strong retailer relationships, conducting store audits, delivering product training, and ensuring consistent execution of company initiatives and merchandising standards.
Duties and Responsibilities
A typical day may include:
Territory Management
- Execute regional business plans aligned with company growth objectives
- Identify market opportunities, competitive threats, and operational improvements
- Perform market research and analysis and gather customer and consumer feedback to improve product
- Maintain accurate records of store visits and merchandising audits
Merchandising Execution
- Conduct regular store visits to evaluate merchandising standards
- Audit product placement, signage, pricing, and planogram compliance
- Identify and report out-of-stock conditions and space erosion
Retail Partner Relationships
- Build productive relationships with store managers, department managers, merchandising supervisors, and district leadership
- Train and coach retail teams on Gibraltar merchandising standards, product knowledge, and best practices
- Review product category merchandising in the store, reporting on the maintenance of the standards and expectations by giving feedback to the local team and online
Sales and Business Development Support
- Work with THD OSRs to educate them on Gibraltar’s portfolio.
- Assist retail teams in understanding product features and customer benefits.
- Monitor sales trends and recommend corrective actions when needed
Requirements
We are searching for a candidate with:
- Bachelor’s degree in business or related field preferred.
- 1 to 3 years related sales experience; prefer experience with Home Depot.
- Exceptional written and verbal communication skills required.
- Strong time management and organization skills required.
- Proven ability to analyze markets and competitive trends.
- Ability to operate with high sense of urgency and personal initiative and respond to multiple deadlines while maintaining good coordination and communication with colleagues and staff.
- Passionate commitment to quality, follow through and high attention to detail.
- Must have the ability to travel up to 70% of the time.
Position Details
- Full Time
- Located in: Chicago, IL
- Company Car
About Us
Gibraltar Building Products is a leading North American building products manufacturer, with several manufacturing facilities across the United States and Canada. As the top supplier in the residential roof ventilation, drainage and roofing accessories markets, Gibraltar Building Products has extensive scale, top brands such as AirVent, Amerimax, Appleton Supply, Architectural Mailboxes, Award Metals, Berger, DOT Metals, Flamco, Florence, NorWesCo, Nu-Ray Metals, Millenium Metals, Quality Aluminum Products, SBC Supply, Southeastern Metals and Verde. Our portfolio of Brands can be found in the nation's largest home center retailers and building product distributors. Gibraltar Building Products is a segment of Gibraltar Industries, Inc (Nasdaq: Rock) a leading manufacturer and provider of products and services for the Residential, Agtech, and Infrastructure markets. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com (http://www.gibraltar1.com/)
Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Disclaimer
The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Regional Service Manager Jobs by Experience Level
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Find Regional Service Manager JobsRegional Service Manager Job Market
Who's Hiring
- Swickard Auto12
- The 209T
- Nextech8
- Tesla7
- Canon Medical Systems6
Top Industries Hiring
- Automotive
- Manufacturing
- Medical Devices
- Science & Research
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in regional service manager jobs.
- 5 or more years of field service, technical support, or service operations experience
- Proven ability to manage teams of field technicians across multiple geographic locations
- Experience with service management software such as Salesforce Field Service or ServiceMax
- Strong background in P&L ownership, service contract management, or warranty cost control
- Bachelor's degree in engineering, business, or a related technical field preferred
- Relevant industry certification such as HVAC, biomedical equipment technician, or Six Sigma
Tips for Your Regional Service Manager Job Search
Quantify the territory you managed
Hiring managers want to see the geographic scope and team size you owned, not just your job title. Replace vague language with concrete details: number of service technicians supervised, states covered, and volume of service calls handled monthly.
Tailor your resume to each vertical
A regional service manager resume for a medical device company reads differently than one for an HVAC distributor. Adjust your summary and bullet points to mirror the industry's terminology, certifications, and customer types before you apply to each opening.
Apply early to roles that fit
Migrate Mate lists regional service manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Search for openings by service model
Many regional service manager roles are posted under titles like Field Service Manager or Service Operations Manager. Search those variants alongside the standard title to avoid missing openings that match your background but use different language.
Prepare a territory management narrative
Interviewers in this role almost always ask how you structured your region, set technician priorities, and handled escalations across multiple locations. Prepare a two-minute answer that covers all three before your first call.
Negotiate using total compensation context
Regional service manager offers often include a vehicle allowance, phone stipend, and performance bonus on top of base pay. When discussing an offer, ask for the full breakdown so you can compare each component across multiple offers accurately.
Regional Service Manager Jobs: Frequently Asked Questions
Which companies are hiring the most regional service managers?
The companies hiring the most regional service managers right now include Swickard Auto, The 20, and Nextech, with the largest share of openings in California, Pennsylvania, and Texas, based on current listings on Migrate Mate as of September 2026. Demand is concentrated in manufacturing, HVAC, and medical equipment industries.
How many regional service manager jobs are remote?
About 72% of regional service manager openings are fully remote or hybrid as of September 2026, though the role is inherently field-facing and most positions require regular travel within the assigned region. Sub-areas like service operations coordination and customer escalation management tend to offer the most location flexibility.
How do you become a regional service manager?
Most regional service managers start as field technicians or service coordinators, build hands-on experience with the core product or system, then move into a team lead or supervisor role. From there, demonstrating consistent performance across multiple sites, managing budgets, and reducing service response times typically positions you for a regional role.
Can you get a regional service manager job with little experience?
Breaking in with limited direct management experience is possible if you have deep technical expertise in the industry and can point to informal leadership, such as training junior technicians or coordinating cross-site service schedules. Targeting smaller companies or single-region roles with leaner teams gives you the fastest path to building formal management credentials.
What does the regional service manager interview process look like?
The process typically starts with a recruiter screen focused on geographic flexibility and team size managed, followed by a hiring manager interview covering how you handle escalations, manage technician performance, and hit service KPIs. A final round often includes a panel with operations or sales leadership and may include a territory planning exercise or case study.
Where can I find and apply to regional service manager jobs?
You can find and apply to regional service manager jobs on Migrate Mate, which lists current openings from employers across the United States. Find the roles that match your experience and industry background, then apply directly to each listing from the page.
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