Remote Associate Client Director Jobs
Remote Associate Client Director jobs are open across the U.S. at remote-first firms and distributed teams, with strong demand in technology, marketing services, and professional services. Employers hiring remote associate client directors right now include Tinuiti, EPAM Systems, and ATR. Scan the live roles below and apply to whichever ones fit.
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Director of Account Management & Client Success
Remote | Travel up to 25%
Altus Commercial Receivables is seeking an experienced and strategic Director of Account Management & Client Success to lead and develop a team of Account Managers responsible for client retention, relationship growth, and overall client success. This executive leadership role oversees the Account Management function and is accountable for driving client satisfaction, strengthening executive-level client relationships, supporting revenue growth, and creating a high-performing, client-focused culture.
This position is not responsible for managing collections operations or recovery teams. Instead, the Director will lead a team of client-facing Account Managers who serve as trusted advisors to our clients, ensuring exceptional service delivery, strategic partnership development, and long-term account success.
The successful candidate will be a proven leader with experience building and developing high-performing client service, account management, customer success, or relationship management teams. They will possess strong business acumen, exceptional communication skills, and demonstrated ability to strengthen client relationships, improve retention, and drive business growth.
Working closely with Executive Leadership, Sales, Operations, and key clients, the Director will help shape client strategy, identify opportunities for growth, and ensure the Account Management team consistently delivers value and results.
Travel up to 25% is required to support client relationships, strategic business reviews, team development initiatives, and company objectives.
*This is a remote/telecommute position*
Account Management Team Leadership
- Lead, coach, develop, and inspire a team of Account Managers responsible for managing and growing client relationships.
- Establish clear performance expectations, accountability standards, and professional development plans.
- Conduct performance evaluations, coaching sessions, training initiatives, and career development activities.
- Foster a culture centered on client success, collaboration, accountability, and continuous improvement.
- Guide Account Managers in building strategic client partnerships and identifying opportunities to enhance client value.
- Oversee the strategic management of client relationships across the organization.
- Build and maintain executive-level relationships with key clients and stakeholders.
- Serve as an escalation point for complex client concerns and ensure timely, effective resolution.
- Lead client business reviews and strategic planning discussions focused on client objectives, performance results, and long-term partnership opportunities.
- Ensure consistent, high-quality client experience across the Account Management team.
- Develop and execute strategies that strengthen client retention, engagement, and long-term partnership success.
- Partner with Account Managers to identify opportunities for account expansion, additional service utilization, and revenue growth.
- Monitor client health indicators and proactively address retention risks.
- Collaborate with Sales and Operations to align service delivery with client expectations and business objectives.
- Champion initiatives that enhance customer satisfaction, loyalty, and account performance.
- Establish and monitor key performance indicators related to client retention, account growth, revenue performance, client satisfaction, and team effectiveness.
- Utilize data and analytics to identify trends, opportunities, risks, and areas for improvement.
- Provide executive leadership with strategic insights and recommendations regarding client relationships, business performance, and growth initiatives.
- Ensure effective utilization of Salesforce and other business tools to support forecasting, reporting, account visibility, and client engagement strategies.
- Drive process improvement initiatives that enhance operational efficiency and elevate client experience.
Required
- Proven experience leading and developing Account Managers, Client Success Managers, Relationship Managers, Client Services teams, or other client-facing professionals.
- Demonstrated success driving client retention, relationship growth, customer satisfaction, and business performance.
- Experience managing teams responsible for strategic account management and executive-level client relationships.
- Strong understanding of commercial collections, accounts receivable management, client service, and relationship management best practices.
- Experience developing and executing strategies that improve client engagement, retention, and revenue growth.
- Proficiency with Salesforce, business reporting, and data-driven decision-making.
- Exceptional leadership, coaching, communication, presentation, negotiation, and relationship-building skills.
- Strong analytical, strategic thinking, and problem-solving capabilities.
- Ability to travel up to 25%.
- Minimum of 10 years of progressive leadership experience within the commercial collections, accounts receivable management, financial services, or related B2B services industry.
- Experience leading Account Management, Client Success, Client Services, or Strategic Account teams within the commercial collections or accounts receivable management industry.
- Experience presenting business reviews and strategic recommendations to executive-level stakeholders.
- Track record of building high-performing teams while improving client retention and revenue growth.
Compensation
Altus Commercial Receivables offers a competitive compensation package with a target total annual compensation range of $200,000-$300,000, based on qualifications, relevant industry experience, and demonstrated leadership success. Final compensation will be determined based on the position's approved compensation structure.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Find JobsRemote Associate Client Director Job Market
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Technology & Software
- Marketing & Advertising
What Employers Look For
The qualifications that appear most often in remote associate client director jobs.
- Five or more years of client management or account leadership experience
- Demonstrated ability to retain and grow enterprise or mid-market accounts
- Proficiency with CRM platforms and pipeline reporting
- Strong executive-level communication and presentation skills
- Experience leading cross-functional teams to deliver client outcomes
- Bachelor's degree in business, communications, marketing, or a related field
Tips for Your Remote Associate Client Director Job Search
Apply early to remote roles that fit
Migrate Mate lists remote associate client director openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unfiltered national boards.
Show async client communication skills upfront
Remote associate client director employers screen for written communication before anything else. Lead your resume and cover letter with examples of managing client expectations, delivering updates, and resolving issues entirely through email, Slack, or project management tools.
Build a client outcomes portfolio for remote interviews
Remote hiring panels can't observe how you work, so they rely on evidence you bring to them. Prepare two or three concise case studies showing client retention, account growth, or cross-functional coordination you led, and reference them specifically during video interviews.
Target remote-first firms over remote-optional ones
Companies that run distributed teams by design, rather than allowing remote as an exception, structure client work for async collaboration from the start. These employers are more likely to offer full remote associate client director roles with real career paths rather than temporary arrangements.
Remote Associate Client Director Jobs: Frequently Asked Questions
How do I get a remote associate client director job?
Target remote-first agencies, SaaS companies, and professional services firms that run distributed client teams, since these employers are most likely to hire associate client directors without requiring office presence. Remote employers screen heavily for async written communication, self-directed project ownership, and the ability to manage client relationships without in-person contact. Demonstrating those skills through past client work, case studies, or a portfolio gives you a clear edge over candidates who only list responsibilities.
Which companies hire remote associate client directors?
Employers currently hiring remote associate client directors include Tinuiti, EPAM Systems, and ATR, per current remote listings on Migrate Mate as of November 2026. Remote associate client director roles are most common at remote-first agencies, distributed SaaS companies, and professional services firms that manage client accounts across multiple regions.
Can you get a remote associate client director job with no experience?
Yes, but remote entry-level associate client director roles are harder to land because employers expect you to manage client relationships independently from day one with minimal oversight. Smaller remote-first agencies and startups are your best entry points. Showing client-facing project work, strong written communication samples, and familiarity with tools like Slack and project management platforms can open doors even without a formal title behind you.
Do you need a degree for remote associate client director jobs?
Not always. Remote employers in this role weigh demonstrated client management experience, measurable account results, and communication skills alongside or instead of a degree. If you can show you've grown client relationships, retained accounts, or led cross-functional work, many distributed teams will prioritize that over formal credentials. A portfolio of real client outcomes matters more in remote hiring than it does in traditional office-based roles.
Which industries hire the most remote associate client directors?
Remote associate client director roles concentrate in Consulting & Professional Services, Technology & Software, and Marketing & Advertising, based on current remote listings on Migrate Mate as of November 2026. These sectors hire associate client directors remotely because their client work is conducted digitally across distributed teams, making location irrelevant to day-to-day account management.
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