Remote Case Assistant Jobs
Remote case assistant jobs are open across the U.S. in legal services, healthcare administration, insurance, and social services, at remote-first firms and distributed teams that need organized, detail-oriented support. Employers hiring remotely right now include TRISTAR, Gallagher, and AllWell Clinic PLLC. See the openings below and apply to the ones that match your experience.
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Patel Law is a growing law firm dedicated to helping people get the Social Security Disability benefits they need. Our team cares about our clients and about doing the work right. As we grow, we plan to open an office in the New York area, and we’re looking for someone who wants to grow with us.
The Role
You’ll be the first person our clients talk to and a key part of keeping their cases moving. You’ll handle intake from the first call through handoff to our case team, file applications and appeals with SSA, request and track medical records, and keep our case files accurate and up to date. If you’re organized, reliable, and good at following through, this role is for you.
What You’ll Do
- Answer intake calls, gather client and claim information, and guide new clients through the intake process
- Send forms and signature requests, track their return, and follow up until everything is received
- File applications and appeals through SSA’s online systems and track deadlines
- Request medical and other records from providers, follow up until they’re received, and organize, label, and upload them to case files and SSA as directed
- Check SSA’s electronic files for new exhibits, notices, and case updates, and route them to the case team
- Keep client treatment provider lists, medications, and work history information up to date
- Send questionnaires and medical source statements to clients and treating providers, and follow up until they’re returned
- Schedule hearing prep calls and send hearing reminders and instructions to clients
- Prepare routine SSA forms and correspondence for attorney or paralegal review
- Handle status calls from existing clients and route other questions to the right team member
- Return all calls, including missed calls, promptly, the same day whenever possible
- Process incoming mail and keep case files organized
- Document every call, filing, and follow-up in Clio the same day
- Support the attorney and case team with other administrative tasks as needed
What You Bring
- 1+ years of experience at a law firm or advocacy organization
- Social Security Disability (SSDI/SSI) experience strongly preferred
- Experience with SSA online filing systems
- Familiarity with New York SSA field offices, DDS, or hearing offices is a plus
- Clear, patient phone skills, including with clients facing health or financial challenges
- Excellent organization and consistent, timely documentation
- Comfort working independently in a remote setting
- Experience with Clio or similar legal software is a plus
Location
This is currently a fully remote position. Candidates must live in the New York metro area, with Long Island or Westchester preferred. The firm plans to open a local office, and this role may become hybrid in the future.
Pay and Benefits
- $24–$29 per hour (~$50,000–$60,000 per year), based on experience
- Paid time off
- Paid holidays
- Training and growth opportunities in Social Security Disability practice
Pay: $24.00 - $29.00 per hour
Expected hours: 40.0 per week
Application Question(s):
- This role pays $24–$29 per hour based on experience. Does that range work for you?
- Describe your experience with Social Security Disability claims and why you’re interested in this role.
- How many years of experience do you have working at a law firm or advocacy organization?
Work Location: Remote
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Find Remote Case Assistant JobsRemote Case Assistant Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote case assistant jobs.
- Associate or bachelor's degree in human services, social work, healthcare, or a related field
- Experience maintaining accurate case files, documentation, and intake records
- Proficiency with case management software or electronic health record systems
- Strong written and verbal communication skills for client and stakeholder interaction
- Ability to manage multiple active cases under time constraints and shifting priorities
- Familiarity with relevant regulations, compliance standards, or reporting requirements in the case area
Tips for Your Remote Case Assistant Job Search
Apply early to remote roles that fit
Migrate Mate lists remote case assistant openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through non-remote listings mixed in.
Show your async communication skills upfront
Remote case assistant employers screen for written clarity before they screen for anything else. Rewrite your resume summary and cover letter to highlight how you've managed caseloads, client updates, or documentation through email, messaging tools, or case management platforms without in-person check-ins.
Get fluent in remote case management tools
Employers in legal services, healthcare, and insurance expect you to hit the ground running with tools like Salesforce, Clio, or similar platforms. If you haven't used them professionally, free trials and certification courses let you document that skill before you apply.
Prepare for a remote-first interview style
Remote hiring teams often run video interviews and then follow up by email or shared documents. Practice walking through a caseload scenario in writing, not just verbally, since your written reasoning is part of what they're evaluating.
Remote Case Assistant Jobs: Frequently Asked Questions
How do I get a remote case assistant job?
Target companies that already operate distributed teams, such as telehealth providers, remote-first legal platforms, insurance carriers with virtual claims departments, and nonprofit case management organizations. Remote employers screen for strong written communication, the ability to manage a caseload independently, and comfort with case management software like Salesforce or similar platforms. Demonstrating that you've handled documentation, scheduling, and client follow-up without in-person oversight gives you a clear edge.
Which companies hire remote case assistants?
Companies hiring remote case assistants right now include TRISTAR, Gallagher, and AllWell Clinic PLLC, based on current remote listings on Migrate Mate as of November 2026. Remote openings for this role are most common at remote-first legal services firms, distributed healthcare and insurance organizations, and nonprofits with geographically spread client populations.
Can you get a remote case assistant job with no experience?
Yes, but remote entry-level case assistant roles are harder to land because employers expect you to manage workflows and client communication independently from day one. Your best path in is through remote internships, volunteer case management work at nonprofits, or administrative roles at telehealth or legal tech companies. Showing a portfolio of organized documentation, written client communication samples, or any async coordination work helps close the experience gap.
Do you need a degree for remote case assistant jobs?
Not always. Many remote employers prioritize demonstrated organizational skills, familiarity with case management or CRM tools, and clear written communication over a specific degree. A certificate in paralegal studies, human services, or healthcare administration can substitute for a four-year degree at a range of remote employers, particularly in insurance and social services.
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