Remote Client Relations Representative Jobs
Remote client relations representative jobs are open across the U.S. in sectors like software, financial services, and healthcare, where distributed teams rely on remote client relations representatives to manage accounts and drive retention. Companies hiring remotely right now include DESORT STAFFING, Aramark, and Arstrat. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Showing 5 of 30+ Remote Client Relations Representative jobs
The Client Relations Coach is a key member of the Client Relations team, responsible for mentoring and coaching peers to drive performance, engagement, and professional growth. This role partners with leadership to foster a positive, collaborative team environment while delivering high-quality service to patients and clients.
This individual plays a critical role in supporting team development, improving processes, and maintaining compliance—all while embodying a culture of teamwork, integrity, and “ridiculously nice” service.
Key Responsibilities:
Coaching & Team Support
- Mentor and coach teammates to improve performance, skills, and compliance with processes
- Conduct call reviews, account reviews, and observations; provide actionable feedback
- Build strong relationships to support collaboration and trust across the team
- Assist with escalated calls and provide guidance on complex account situations
- Identify trends and recommend training, communication, or process improvements
- Support onboarding and integration of new hires
- Help drive engagement initiatives, recognition programs, and team-building activities
Patient & Client Service
- Handle inbound and outbound calls with patients regarding insurance and billing inquiries
- Collect and verify insurance, demographic, and account information
- Educate patients on healthcare billing, insurance processes, and financial options
- Research and resolve patient/client concerns using internal systems and tools
- Offer solutions that balance patient, client, and business needs
- Ensure compliance with all applicable laws, regulations, and company policies
- Route accounts or issues to appropriate departments when needed
Additional Responsibilities
- Support team leaders with daily operations and preparation for new hires
- Participate in projects, training, and non-dialing activities as assigned
- Take supervisor calls and assist specialists with account-related questions
- Maintain confidentiality and integrity in all interactions
- Complete required training and pursue ongoing professional development
- Set and work toward personal and professional growth goals
Qualifications:
Education
- Required: High School Diploma or GED
- Preferred: Associate degree or some college coursework
Experience
- 2+ years in customer service (contact center preferred)
- 2+ years working in a fast-paced, multi-tasking environment
- 1+ year mentoring or coaching peers (preferred)
- Experience supporting team development and learning culture (preferred)
- Healthcare revenue cycle, insurance, billing, or collections experience (preferred)
Skills & Competencies:
- Strong coaching, mentoring, and communication skills
- Ability to build relationships and foster teamwork
- Problem-solving and conflict resolution capabilities
- Adaptability and accountability in a dynamic environment
- Customer-focused mindset with a commitment to service excellence
- Process improvement mindset with attention to compliance
Technical Skills:
- Proficiency in Microsoft Office Suite
- Typing speed of 45+ WPM
- Experience with healthcare systems, CRM tools, or call center technology (preferred)
- Ability to navigate multiple systems simultaneously
Certifications (Preferred):
- Certified Revenue Cycle Specialist (CRCS) or working toward certification
Work Environment:
- Office/call center setting with moderate noise
- Regular sitting, speaking, typing, and computer use
- Occasional standing and walking
Benefits & Incentives:
- Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
- Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
- 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
- Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
- Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.
GetixHealth/Americollect is an equal opportunity employer and participates in E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 30 Remote Client Relations Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Client Relations Representative Job Market
Who's Hiring
- DESORT STAFFING18
- Aramark1
- Arstrat1A
- UtiliSave1
- The Buzz HR1T
What Employers Look For
The qualifications that appear most often in remote client relations representative jobs.
- Two or more years of client-facing account management or customer success experience
- Proficiency with CRM software such as Salesforce, HubSpot, or similar platforms
- Strong written and verbal communication skills for client correspondence and presentations
- Ability to manage multiple client accounts simultaneously and prioritize competing deadlines
- Bachelor's degree in business, communications, marketing, or a related field
- Experience handling client escalations and resolving issues independently and promptly
Tips for Your Remote Client Relations Representative Job Search
Apply early to remote roles that fit
Migrate Mate lists remote client relations representative openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings attract high volume quickly, so applying as soon as a role goes live gives you a real edge.
Show async communication skills upfront
Remote client relations representatives manage accounts almost entirely through email, chat, and video. Your resume and cover letter should include concrete examples of how you've communicated clearly in writing, resolved client issues remotely, and kept relationships moving without face-to-face contact.
Demonstrate CRM fluency in your application
Name the CRM platforms you've used, like Salesforce, HubSpot, or Zoho, and describe how you used them to track client interactions, manage pipelines, or flag at-risk accounts. Remote employers treat CRM comfort as a baseline requirement, not a nice-to-have.
Prepare for a fully remote interview process
Remote client relations representative interviews often include a written scenario or async video response to test how you handle client communication without real-time back-and-forth. Practice articulating your client management approach clearly and concisely in written form before you apply.
Remote Client Relations Representative Jobs: Frequently Asked Questions
How do I get a remote client relations representative job?
Target companies with distributed teams and remote-first cultures, particularly in software, insurance, and business services, where client relations representatives regularly work outside a physical office. Remote employers screen heavily for written communication, the ability to manage client relationships without in-person contact, and self-directed follow-through. Candidates who can show CRM fluency, documented client retention results, and experience coordinating across time zones consistently stand out.
Which companies hire remote client relations representatives?
Remote client relations representative roles are posted by DESORT STAFFING, Aramark, and Arstrat and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms, SaaS companies, and distributed teams in financial services and healthcare are among the most active hirers for this role.
Can you get a remote client relations representative job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage client relationships independently from day one with minimal supervision. Companies that hire entry-level remote client relations representatives often look for demonstrated written communication ability, familiarity with CRM tools, and customer-facing work in any context, whether retail, support, or volunteer coordination, as evidence you can deliver results without an office environment.
Do you need a degree for remote client relations representative jobs?
Not always. Remote employers in this role frequently weigh demonstrated client management skills, CRM experience, and measurable results like retention rates or account growth alongside or instead of a degree. A strong record of managing client relationships, handling escalations professionally, and communicating clearly in writing can open doors even without a four-year credential.
See All 30 Remote Client Relations Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs