Remote Collections Manager Jobs
Remote collections manager jobs are open across the U.S. in financial services, healthcare, and consumer lending, at remote-first firms and distributed teams that manage accounts receivable and debt recovery without a central office. Employers hiring right now include Glofox, TrueML, and ABC Fitness. Scan the live roles below and apply to whichever ones fit.
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Why TrueAccord?
TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.
With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
About This Role:
What You'll Do:
- Own Strategy End-to-End: Lead collections strategy initiatives from initial opportunity identification through design, testing, launch, and ongoing optimization.
Design Multi-Channel Treatments: Determine contact timing, frequency, treatment sequencing, and segmentation across email, SMS/MMS, outbound dialing, and digital self-service channels.
Bridge Strategy and Execution: Translate strategic concepts into actionable business requirements and clear business cases for Product, Engineering, and Operations teams.
Drive Cross-Functional Momentum: Partner across Data Science, Client Management, Contact Center Operations, Product, Legal, and Compliance to move initiatives into production without relying on formal authority.
Optimize Key Metrics: Monitor delivery, engagement, payment conversion, and payment plan break rates to improve client scorecard performance and recovery outcomes.
Leverage Modern AI & Analytics: Utilize AI tools to accelerate hypothesis development, research, and strategy design while building repeatable testing frameworks.
Who You Are:
Experienced Collections Leader: You bring 8+ years in consumer finance or lending, including 5+ years specializing in consumer debt collections and collections strategy.
Strategic & Analytical: You possess a deep understanding of collection levers, strong prioritization instincts, and a proven track record of improving recovery metrics through channel optimization and segmentation.
Collaborative Influencer: You excel at framing complex problems, building evidence-based business cases to secure product prioritization, and aligning cross-functional teams.
Compliance-Aware: You hold a solid working knowledge of regulatory frameworks (FDCPA, Regulation F, TCPA) to proactively design both effective and compliant strategies.
Tech & AI Literate: You comfortably utilize AI tools to speed up work and are familiar with champion/challenger testing, SQL/BI platforms (Looker, Tableau), and Jira.
Geographic labor markets are divided into "tiers" based upon a number of factors, including cost of living. Below, you'll find a few example cities representative of each tiers:
- U.S. Geo Tier 1 (i.e. San Francisco, New York City, Boston)
- U.S. Geo Tier 2 (i.e. Austin, Denver, Phoenix)
- U.S. Geo Tier 3 (i.e. Kansas City, Jacksonville, Indianapolis)
What We Offer (Perks & Benefits)
Flexible vacation
Medical/dental/vision insurance
Traditional/Roth retirement savings options
Company-paid disability and life insurance
Flexible Spending Account & Limited FSA
Family-friendly parental leave, volunteer and voting time off
On-demand wellness platform access for you and 5 friends and family
- PerkSpot discount program for 900+ merchants nationwide
Remote Work, Travel Expectations, & Physical Requirements
This role supports a global, cross-functional business and operates primarily in a Remote-First environment. However, flexibility outside of standard business hours and occasional local or international travel may be necessary for global operations support, company meetings, training, offsites, and collaborative projects.
This position primarily involves computer-based work, requiring extended periods at a computer, participation in virtual meetings, and use of standard office technology. We will consider reasonable accommodations to enable individuals to perform the essential functions of the role.
Maintaining a reliable internet connection and a professional work environment is expected. The ability to protect confidential company, employee, customer, and business information while working outside of a company office is also required.
Personally Identifying Information
We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Dedication to Diversity & Inclusion
We are an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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Who's Hiring


What Employers Look For
The qualifications that appear most often in remote collections manager jobs.
- Three to five years of collections or accounts receivable management experience
- Demonstrated knowledge of FDCPA, FCRA, and applicable state collections laws
- Proficiency with collections management platforms, dialers, and CRM systems
- Experience supervising and coaching collections agents or representatives
- Bachelor's degree in business, finance, accounting, or a related field
- Strong reporting skills using Excel or business intelligence tools
Tips for Your Remote Collections Manager Job Search
Prove your async communication skills upfront
Remote collections managers handle disputes, follow-ups, and escalations almost entirely in writing. Add a short note to your resume or cover letter showing you've resolved accounts or communicated payment terms clearly through email or messaging tools, not just phone calls.
Target remote-first finance and billing companies
Fintech lenders, healthcare revenue cycle firms, and subscription businesses with distributed operations teams post the most remote collections roles. Search by industry alongside the job title so you're applying to organizations already built for remote finance work, not reluctant converts.
Apply early to remote roles that fit
Migrate Mate lists remote collections manager openings from across the U.S. in one place. Search the current listings, find roles that match your experience and preferred sector, and apply directly without having to filter through non-remote postings.
Show recovery metrics on your resume
Remote hiring managers can't observe your work style, so they rely on outcomes. Quantify what you've managed: portfolio size, recovery rates, or aging bucket improvements. Concrete numbers from past roles do the job that in-person presence would otherwise do.
Remote Collections Manager Jobs: Frequently Asked Questions
How do I get a remote collections manager job?
Target companies that already operate distributed finance teams, such as fintech lenders, healthcare billing firms, and subscription businesses with recurring revenue. Remote employers screen heavily for self-direction, clear written communication, and comfort with collections software like FICO, Collect!, or cloud-based dialers. Candidates who can show documented recovery rates, managed portfolios independently, and resolved disputes in writing stand out the most.
Which companies hire remote collections managers?
Remote collections manager roles are posted by Glofox, TrueML, and ABC Fitness and others right now, based on current remote listings on Migrate Mate as of November 2026. The employers doing the most remote hiring in this role tend to be remote-first fintech companies, healthcare revenue cycle firms, and consumer finance platforms with distributed operations teams.
Can you get a remote collections manager job with no experience?
Yes, but remote entry roles in collections management are harder to land because you're expected to work independently from day one without on-site coaching. Your best opening is entry-level accounts receivable or customer payment roles at remote-first companies. Showing proficiency in collections software, strong written dispute resolution skills, and a demonstrated ability to manage your own workload can substitute for direct management experience.
Do you need a degree for remote collections manager jobs?
Not always. Many remote employers care more about verifiable collections results, portfolio management experience, and proficiency with debt management platforms than a specific degree. A background in finance, business, or accounting helps, but candidates who can demonstrate recovery metrics, familiarity with the Fair Debt Collection Practices Act, and comfort managing remote workflows often compete effectively without a four-year degree.
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