Remote Collections Specialist Jobs
Remote collections specialist jobs are in active demand across the U.S., with remote-first firms and distributed teams in financial services, healthcare, and SaaS bringing on collections talent they can trust to work independently. Employers hiring remotely right now include Air Methods, CommandLink, and NeoGenomics. See the openings below and apply to the ones that match your experience.
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Job Summary
The Billing and Collections Specialist is a full-time remote position responsible for the timely follow-up and resolution of billed claims and outstanding accounts. This role manages accounts receivable activities, investigates and resolves claim denials and payment discrepancies, and ensures accurate and thorough documentation of account activity. The specialist works collaboratively with internal teams and payers to optimize reimbursement, reduce outstanding balances, and maintain compliance with organizational policies and procedures.
Pay Range: $18.59 - $26.98 Hourly
Essential Functions and Responsibilities include the following:
- Appeal and/or rebill all open, underpaid/unpaid claims thoroughly, accurately, promptly, and with all supporting documentation
- Responsible for maintaining and updating payor billing and collection guidelines, fee schedules, etc.
- Review, document, and resolve all incoming correspondence, payor calls, and payments; Assist as needed
- Report all payor issues and/or denial trends to Lead/Supervisor
- May work cross-functionally to complete multiple assignments
- Other duties as assigned
Additional Job Requirements
- Regular scheduled attendance
- Indicate the percentage of time spent traveling - 0%
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
- High school diploma or general education degree (GED); and three to four years’ related experience and/or training; or equivalent combination of education and experience
- 2-3 years’ medical billing and claims reimbursement experience; preferred
- Knowledge of all Government, Commercial and Private payers; preferred
- Knowledge of medical and billing terminology; required
- Knowledge of HIPAA and other industry specific regulations; required
- (Internal) Employed as Billing & Collections Specialist I for a minimum of 1 year; exceptions with manager approval
Skills
- Strong interpersonal skills and a high degree of collaboration at all levels
- Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
- Intermediate customer service and phone skills
- Excellent problem-solving skills
Computer Skills
- Intermediate with Microsoft Office, including Word, Excel and Outlook
Certificates, Licenses, Registrations
- None
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote collections specialist jobs.
- One to three years of collections or accounts receivable experience
- Working knowledge of the Fair Debt Collection Practices Act
- Proficiency with collections software such as CUBS, Ontario Systems, or similar platforms
- Strong written and verbal communication skills for debtor negotiation
- High school diploma or associate degree, with a bachelor's preferred for senior roles
- Experience with skip-tracing tools and credit bureau reporting processes
Tips for Your Remote Collections Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote collections specialist openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through location-based noise.
Show async communication skills upfront
Remote collections work runs on written follow-ups, escalation emails, and CRM notes rather than desk-side conversations. Your resume and cover letter should demonstrate clear, professional written communication because remote hiring managers treat your application itself as a writing sample.
Highlight your collections software proficiency
Remote employers can't watch you work, so they screen for platform fluency early. Name the specific collections and CRM tools you've used, such as FICO Debt Manager, Ontario Systems, or Salesforce, and note the volume of accounts you managed in each system.
Prepare for a remote-style interview process
Remote collections interviews often include a written scenario round where you draft a collections notice or explain how you'd handle a disputed account by email. Practice responding to those situations in writing before your first screen, not just verbally.
Remote Collections Specialist Jobs: Frequently Asked Questions
How do I get a remote collections specialist job?
Target companies with distributed teams and remote-first operations, as they already have the infrastructure for collections specialists to work off-site. Remote employers screen heavily for self-direction, clear written communication, and proficiency with collections software and CRM platforms. Candidates who can demonstrate a history of hitting recovery targets without in-person supervision stand out most in remote hiring processes.
Which companies hire remote collections specialists?
Companies hiring remote collections specialists right now include Air Methods, CommandLink, and NeoGenomics, based on current remote listings on Migrate Mate as of November 2026. Remote-first financial services firms, healthcare revenue cycle companies, and distributed SaaS businesses are among the most consistent hirers of collections specialists in a fully remote setting.
Can you get a remote collections specialist job with no experience?
Yes, but remote entry-level collections roles are harder to land because employers expect you to handle accounts and resolve disputes independently from day one. Remote-first consumer finance companies and healthcare billing firms occasionally hire entry-level candidates. Showing familiarity with collections software, strong written communication skills, and any customer-facing or accounts receivable work can open the door when direct experience is thin.
Do you need a degree for remote collections specialist jobs?
Not always. Remote employers in collections weigh demonstrated results, software proficiency, and communication skills more heavily than formal education. Candidates who can point to concrete recovery rates, experience negotiating payment arrangements, or hands-on work with collections platforms often move forward without a degree, particularly at remote-first firms focused on output over credentials.
Which industries hire the most remote collections specialists?
Remote collections specialist roles concentrate in Healthcare & Medical Services, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams to manage high volumes of accounts across time zones, making remote collections specialists a natural fit for their operations.
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