Remote Customer Relationship Management Jobs
Remote customer relationship management jobs are open across the U.S. in software, financial services, healthcare, and e-commerce at remote-first companies and distributed enterprise teams, from entry-level CRM coordinator roles to senior managers and directors overseeing customer success strategy. Employers hiring remotely right now include BlackRock, Altria, and Advyzon. Find a role that fits below and apply directly.
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Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As an IT supplier relationship management analyst senior working in our Strategic Sourcing organization, supporting Mergers and Acquisitions (M&A) Procurement functions, you’ll provide day-to-day support for our existing global workforce by providing vendor and contract management. You’ll serve as a point of contact for matters concerning contracts, vendors, and escalations. You’ll also collaborate with internal stakeholders to support our strategic initiatives, projects, and business planning. You’ll manage and oversee contracts through their lifecycle, identify areas for improvement, manage key performance indicators (KPIs) and service level agreements (SLAs), and report on assigned suppliers. You’ll monitor and report key risk factors that may have an impact on projects and business, including overall effectiveness, maturity, financial concerns, business changes (mergers, acquisitions), monthly metrics, and challenges. Additionally, you’ll implement supplier management activities, internal policies, standards, templates, and best practices.
This is a remote position for US based work only.
Must-have qualifications
- Minimum of 7 years of related IT work experience (e.g. IT Sourcing, IT Contracts, IT Vendor Relationships).
- {OR} Bachelor's Degree or higher in a related discipline (e.g., MIS, Business Management, Supply Chain/Procurement) and a minimum of 4 years of IT related work experience (e.g. IT Sourcing, IT Contracts, IT Vendor Relationships).
Preferred skills
- Contract management and supplier relationship management experience
- Demonstrated experience as a key resource around mergers and acquisitions, assisting in program defining, planning, fulfillment, analytics and forecasting while driving change management initiatives
- Ability to quickly learn new business functionality, technology, and stay current with industry trends
- Ability to align local goals and direction with IT vision, strategy, and priorities
- Strong communication (written and verbal) and ability to work collaboratively with team members within business on escalations, projects, planning and cross-functional support ensuring continual alignment and team partnership
Compensation
- $93,000-$109,000/year depending on level and experience
- Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance Onsite gym & healthcare at large locations
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
#LI-Remote
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As an IT supplier relationship management analyst senior working in our Strategic Sourcing organization, supporting Mergers and Acquisitions (M&A) Procurement functions, you’ll provide day-to-day support for our existing global workforce by providing vendor and contract management. You’ll serve as a point of contact for matters concerning contracts, vendors, and escalations. You’ll also collaborate with internal stakeholders to support our strategic initiatives, projects, and business planning. You’ll manage and oversee contracts through their lifecycle, identify areas for improvement, manage key performance indicators (KPIs) and service level agreements (SLAs), and report on assigned suppliers. You’ll monitor and report key risk factors that may have an impact on projects and business, including overall effectiveness, maturity, financial concerns, business changes (mergers, acquisitions), monthly metrics, and challenges. Additionally, you’ll implement supplier management activities, internal policies, standards, templates, and best practices.
This is a remote position for US based work only.
Must-have qualifications
- Minimum of 7 years of related IT work experience (e.g. IT Sourcing, IT Contracts, IT Vendor Relationships).
- {OR} Bachelor's Degree or higher in a related discipline (e.g., MIS, Business Management, Supply Chain/Procurement) and a minimum of 4 years of IT related work experience (e.g. IT Sourcing, IT Contracts, IT Vendor Relationships).
Preferred skills
- Contract management and supplier relationship management experience
- Demonstrated experience as a key resource around mergers and acquisitions, assisting in program defining, planning, fulfillment, analytics and forecasting while driving change management initiatives
- Ability to quickly learn new business functionality, technology, and stay current with industry trends
- Ability to align local goals and direction with IT vision, strategy, and priorities
- Strong communication (written and verbal) and ability to work collaboratively with team members within business on escalations, projects, planning and cross-functional support ensuring continual alignment and team partnership
Compensation
- $93,000-$109,000/year depending on level and experience
- Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance Onsite gym & healthcare at large locations
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
#LI-Remote
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Find JobsRemote Customer Relationship Management Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote customer relationship management jobs.
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- 2 to 5 years of experience in customer relationship management, account management, or customer success
- Strong analytical skills with experience interpreting customer data and retention metrics
- Excellent written and verbal communication skills for cross-functional collaboration
- Bachelor's degree in business, marketing, communications, or a related field
- Experience with data segmentation, pipeline management, or CRM workflow automation
Tips for Your Remote Customer Relationship Management Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer relationship management openings from across the U.S. in one place, so you can find roles that match your experience level and sector focus and apply directly without sorting through location-filtered results.
Prove async communication skills upfront
Remote CRM employers read cover letters and written submissions as a live test of how you'll communicate with clients and teammates. Write clearly, get to the point fast, and mirror the tone the company uses in its job posting.
Document your CRM platform proficiency concretely
List the specific platforms you have used, such as Salesforce, HubSpot, or Zoho, and note the workflows you owned, whether that is pipeline management, renewal tracking, or automated follow-up sequences. Remote employers screen for this before a call.
Prepare for async and live remote interview formats
Many remote CRM teams use a combination of recorded video screens and live video interviews. Practice speaking to client outcomes and retention metrics on camera, and have a quiet, professional background ready so the format doesn't work against you.
Remote Customer Relationship Management Jobs: Frequently Asked Questions
How do I get a remote customer relationship management job?
Target companies that run distributed customer success or sales operations, since those teams are already built to manage customer relationships without in-person contact. Remote employers screen for strong written communication, proficiency with CRM platforms like Salesforce or HubSpot, and the ability to manage pipelines and client follow-ups independently. Demonstrating async collaboration habits and measurable outcomes from past customer-facing roles gives you a clear edge.
Which companies hire remote customer relationship managements?
Employers currently hiring remote customer relationship managements include BlackRock, Altria, and Advyzon, per current remote listings on Migrate Mate as of September 2026. Remote-first SaaS companies, fintech firms, and distributed enterprise teams make up the largest share of hiring, since their customer bases are national and their operations are already structured for location-independent work.
Can you get a remote customer relationship management job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage accounts and client communication with minimal oversight from day one. Startups and smaller remote-first companies are the most open to candidates without formal experience. Showing proficiency with a CRM tool, a portfolio of customer-facing or account management work from freelance or volunteer projects, and strong written communication skills can open the door.
Do you need a degree for remote customer relationship management jobs?
Not always. Remote employers in this field weigh demonstrated results, CRM platform skills, and a history of managing client relationships heavily alongside or instead of a degree. Certifications from Salesforce, HubSpot, or similar platforms carry real weight, and candidates who can show measurable retention or revenue outcomes from past roles often advance over degree-holders without that evidence.
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