Remote Enterprise Support Manager Jobs
Remote enterprise support manager jobs are in strong demand across the U.S., with remote-first firms and distributed enterprise teams actively hiring for this role in software, cloud services, and professional services. Companies hiring remote enterprise support managers right now include RadNet, BV Teck, and Concept Solutions. Find a role that fits below and apply directly.
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Showing 5 of 6+ Remote Enterprise Support Manager jobs
Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
- Location: Westlake, TX
- Hybrid schedule: Monday – Thursday in office; Friday work from home after training is completed
- Core business hours: 8:00 AM – 5:00 PM
- Travel up to 20% to OpCo locations to lead enterprise initiatives, training, audit remediation, and on-site credit support
- Salaried position: $75,000+ annually
- Eligible for the Annual Incentive Plan (AIP), with a target bonus of 20% of base salary, subject to plan terms and performance results
Position Summary
As the Enterprise Credit Manager Support, you will provide dedicated, enterprise-level credit support across Core-Mark's 36 operating companies (OpCos). This high-impact role goes beyond day-to-day transactional work. You will identify credit risks earlier, improve accounts receivable performance, strengthen controls, and drive consistent execution across the network.
In this role, you will:
- Drive performance on past-due accounts receivable, with focused support on higher-risk, higher-value regional and independent customers.
- Support consistent credit management across 36 OpCos, including credit decisions, collections execution, policy compliance, and escalation of significant customer exposures.
- Support major credit reviews and account escalations annually, representing customer exposure.
- Strengthen credit controls and audit readiness, including tracking and remediation of 8 key credit audit focus areas across all 36 OpCos.
- Lead enterprise initiatives in process standardization, training, credit analytics, and credit-management best practices.
- Success in this role is measured by DSO, past-due AR %, 60+/90+ day aging, bad-debt performance, audit and control findings, and completion of enterprise credit initiatives.
Why Join Us
Enterprise-wide impact: Shape credit strategy and controls across a 36-OpCo distribution network serving the U.S. and Canada.
Leadership visibility: Partner directly with senior finance, OpCo, and sales leaders.
Career growth: Build expertise in credit risk analytics, process standardization, and audit readiness that prepares you for broader finance leadership roles.
Flexibility: Hybrid schedule with Fridays working from home after training is completed.
Responsibilities:
Credit Risk & Decisioning
- Evaluate the financial strength and payment history of new and existing customers and set credit limits and payment terms in line with corporate policy and risk standards.
- Lead major credit reviews and escalations for higher-risk, higher-value accounts, including ship/no-ship and customer hold recommendations.
- Use SAP FSCM, Bectran, and credit analytics to identify at-risk customers early and prioritize action.
AR Performance
- Drive improvement in DSO, past-due AR, aging, and bad-debt performance across assigned OpCos.
- Partner with Division Finance Directors, Division Presidents, Sales, and Operations leaders to communicate credit risk, resolve customer disputes, and align on account strategies.
- Engage third-party collection agencies, attorneys, and other external resources when appropriate.
Controls & Audit Readiness
- Ensure compliance with corporate credit policies, SOX requirements, and internal controls designed to reduce financial, operational, and fraud risk.
- Lead audit readiness efforts, including documentation reviews, control testing, and remediation of key audit focus areas.
Enterprise Initiatives & Training
- Analyze processes and lead standardization and improvement initiatives across OpCos, including dispute resolution, cash application, and customer payment methods.
- Develop and deliver training for Credit Managers, Credit Analysts, and Operations teams, and lead onboarding for new credit team members.
- Provide interim credit leadership during vacancies, system implementations, and acquisitions.
Key Competencies
- Strategic Thinking
- Credit Risk Analytics
- Data-Driven Decision Making
- Cross-Functional Leadership
- Leadership and Coaching
- Communication and Influence
- Change Management
- Project Management
- Process Improvement
- Relationship Management
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or an equivalent combination of education and experience
- 5+ years of experience in credit management, credit risk, collections, or accounts receivable
- Experience in a large, multi-location, or high-volume organization is strongly preferred
Company description
Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America — offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
- Location: Westlake, TX
- Hybrid schedule: Monday – Thursday in office; Friday work from home after training is completed
- Core business hours: 8:00 AM – 5:00 PM
- Travel up to 20% to OpCo locations to lead enterprise initiatives, training, audit remediation, and on-site credit support
- Salaried position: $75,000+ annually
- Eligible for the Annual Incentive Plan (AIP), with a target bonus of 20% of base salary, subject to plan terms and performance results
Position Summary
As the Enterprise Credit Manager Support, you will provide dedicated, enterprise-level credit support across Core-Mark's 36 operating companies (OpCos). This high-impact role goes beyond day-to-day transactional work. You will identify credit risks earlier, improve accounts receivable performance, strengthen controls, and drive consistent execution across the network.
In this role, you will:
- Drive performance on past-due accounts receivable, with focused support on higher-risk, higher-value regional and independent customers.
- Support consistent credit management across 36 OpCos, including credit decisions, collections execution, policy compliance, and escalation of significant customer exposures.
- Support major credit reviews and account escalations annually, representing customer exposure.
- Strengthen credit controls and audit readiness, including tracking and remediation of 8 key credit audit focus areas across all 36 OpCos.
- Lead enterprise initiatives in process standardization, training, credit analytics, and credit-management best practices.
- Success in this role is measured by DSO, past-due AR %, 60+/90+ day aging, bad-debt performance, audit and control findings, and completion of enterprise credit initiatives.
Why Join Us
Enterprise-wide impact: Shape credit strategy and controls across a 36-OpCo distribution network serving the U.S. and Canada.
Leadership visibility: Partner directly with senior finance, OpCo, and sales leaders.
Career growth: Build expertise in credit risk analytics, process standardization, and audit readiness that prepares you for broader finance leadership roles.
Flexibility: Hybrid schedule with Fridays working from home after training is completed.
Responsibilities:
Credit Risk & Decisioning
- Evaluate the financial strength and payment history of new and existing customers and set credit limits and payment terms in line with corporate policy and risk standards.
- Lead major credit reviews and escalations for higher-risk, higher-value accounts, including ship/no-ship and customer hold recommendations.
- Use SAP FSCM, Bectran, and credit analytics to identify at-risk customers early and prioritize action.
AR Performance
- Drive improvement in DSO, past-due AR, aging, and bad-debt performance across assigned OpCos.
- Partner with Division Finance Directors, Division Presidents, Sales, and Operations leaders to communicate credit risk, resolve customer disputes, and align on account strategies.
- Engage third-party collection agencies, attorneys, and other external resources when appropriate.
Controls & Audit Readiness
- Ensure compliance with corporate credit policies, SOX requirements, and internal controls designed to reduce financial, operational, and fraud risk.
- Lead audit readiness efforts, including documentation reviews, control testing, and remediation of key audit focus areas.
Enterprise Initiatives & Training
- Analyze processes and lead standardization and improvement initiatives across OpCos, including dispute resolution, cash application, and customer payment methods.
- Develop and deliver training for Credit Managers, Credit Analysts, and Operations teams, and lead onboarding for new credit team members.
- Provide interim credit leadership during vacancies, system implementations, and acquisitions.
Key Competencies
- Strategic Thinking
- Credit Risk Analytics
- Data-Driven Decision Making
- Cross-Functional Leadership
- Leadership and Coaching
- Communication and Influence
- Change Management
- Project Management
- Process Improvement
- Relationship Management
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or an equivalent combination of education and experience
- 5+ years of experience in credit management, credit risk, collections, or accounts receivable
- Experience in a large, multi-location, or high-volume organization is strongly preferred
Company description
Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America — offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.See All 6 Remote Enterprise Support Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Enterprise Support Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote enterprise support manager jobs.
- 5+ years of experience managing enterprise-level support or customer success teams
- Demonstrated ability to manage SLAs and escalation processes across large accounts
- Experience with CRM and support ticketing platforms such as Salesforce Service Cloud or ServiceNow
- ITIL Foundation certification or equivalent service management framework knowledge
- Strong cross-functional collaboration with product, engineering, and sales organizations
- Bachelor's degree in business, information technology, or a related field
Tips for Your Remote Enterprise Support Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote enterprise support manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sifting through unrelated postings.
Show async communication skills concretely
Remote enterprise support managers handle escalations and client relationships almost entirely in writing. Rewrite your resume and cover letter to highlight specific examples of written communication you used to resolve enterprise issues, coordinate with cross-functional teams, or document support processes.
Demonstrate proficiency with remote support tools
Remote employers screen for hands-on experience with Zendesk, Salesforce Service Cloud, Jira, or ServiceNow. Name the specific platforms you have used and describe the scale at which you used them, such as ticket volume, number of enterprise accounts, or team size.
Prepare for async-first remote interviews
Many remote enterprise support manager interviews include written response stages, asynchronous video screens, or take-home scenario questions. Practice explaining how you would handle an enterprise escalation in writing, clearly and without back-and-forth, since that reflects the actual work.
Remote Enterprise Support Manager Jobs: Frequently Asked Questions
How do I get a remote enterprise support manager job?
Remote employers hiring enterprise support managers screen heavily for self-direction, clear written communication, and the ability to coordinate across distributed teams without in-person oversight. Demonstrating experience with async tools like Slack, Jira, Zendesk, or Salesforce Service Cloud gives you a concrete edge. Candidates who can show they have managed enterprise accounts or escalations independently, with minimal hand-holding, stand out most in remote hiring processes.
Which companies hire remote enterprise support managers?
Companies hiring remote enterprise support managers right now include RadNet, BV Teck, and Concept Solutions, based on current remote listings on Migrate Mate as of November 2026. Remote-first SaaS companies, distributed cloud platforms, and enterprise software firms make up the largest share of these openings.
Can you get a remote enterprise support manager job with no experience?
Yes, but remote entry-level enterprise support manager roles are harder to land because you need to demonstrate independent judgment from day one with little in-person guidance. SaaS startups and growing remote-first companies are the most likely to consider candidates without formal experience. Showing hands-on support work, documented customer outcomes, or proficiency with enterprise support tools like Zendesk or ServiceNow can open the door when a traditional resume falls short.
Do you need a degree for remote enterprise support manager jobs?
Not always. Remote employers in this role place significant weight on demonstrated results, familiarity with enterprise support workflows, and the ability to manage complex client relationships without supervision. A strong history of resolving enterprise-level issues, managing support queues, or leading distributed support teams often carries more weight than a degree, especially at remote-first technology companies.
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