Remote Family Advocate Jobs
Remote family advocate jobs are in active demand across the U.S., with remote-first firms and distributed teams in nonprofit services, healthcare, and social services sectors actively hiring. Employers posting remote openings right now include ProSomnus, University of Utah, and Aon. Scan the live roles below and apply to whichever ones fit.
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary/Mission:
Is your passion helping others? Are you a dynamic communicator? A team player? Do you thrive in a fast-paced environment? If so, we are looking for you!
The Healthy Outcomes Team is a health advocacy team looking for dedicated friendly colleagues to help the Medicare population learn about and complete important health screenings and activities.
As a Health Advocate on the Healthy Outcomes Team, you will interact with members telephonically to inspire healthy behaviors. Our goal on each call is to give every member a clear understanding of their benefits for specific screenings and medications.
You will talk to providers and members to assist with important health services, medications, and resources to improve Star health outcomes.
Your key responsibilities are:
- Inbound and outbound calls to members and providers to help getting services like healthcare visits, screenings, vaccinations, or medication refills.
- Working through barriers that stand in the way of our members’ good health
- Delivering the best member experience through professional empathetic conversations
- Provide important education to members to help them make good health decisions that improve their health
- Accurately document conversations in the member’s health record
Your key abilities are:
- High-energy engagement to provide exceptional service
- Empathetic, curious, with an enthusiasm for learning
- Knowledge retention and recall to answer questions and resolve issues
- Desire to understand and meet our members’ needs and escalate issues for resolution
- Speed and efficiency to meet business metrics and goals.
- Ability to handle pressure and to stay calm and positive in all situations
- Ability to work independently, apply critical thinking skills when needed, multitask with ease, and demonstrate professionalism in all interactions.
- Ability to absorb and apply new and changing information.
- Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
Required Qualifications:
- 2+ years’ experience with call center or outreach involving members/consumers
- 3+ years’ experience in a healthcare setting
- Experience with HEDIS screening measures
- Experience with behavior change
Preferred Qualifications:
- Bilingual or multilingual candidates heavily preferred.
- Reliable high-speed internet connection (at least 50mbps) and suitable remote workspace
- Hard wired connectivity to computer is required (DSL, satellite, and wireless broadband are not permitted)
- Medical certification (certified nursing assistant, medical assistant, etc.)
- Proficiency with Windows and web-based applications and digital communication tools
- Professional communication skills
- Strong active listening and interpersonal skills
- High computer literacy, including ability to troubleshoot issues
Education and Certification Requirements:
- High School Diploma or G.E.D.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 11/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Who's Hiring


Top Industries Hiring
- Technology & Software
- Non-Profit & Social Services
What Employers Look For
The qualifications that appear most often in remote family advocate jobs.
- Bachelor's degree in social work, psychology, human services, or a related field
- Experience conducting home visits, intake assessments, or family case management
- Mandated reporter certification or willingness to complete it before hire
- Proficiency with case management software and electronic documentation systems
- Valid driver's license and reliable transportation for community-based home visits
- Bilingual fluency in Spanish and English preferred for roles serving diverse populations
Tips for Your Remote Family Advocate Job Search
Apply early to remote roles that fit
Migrate Mate lists remote family advocate openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings often fill faster than on-site ones, so moving quickly matters.
Prove your async communication skills upfront
Remote family advocate employers screen for written clarity before they ever interview you. Use your cover letter to show how you document cases, follow up with families in writing, and keep distributed team members informed without in-person check-ins.
Highlight self-directed case management experience
Remote hiring managers want evidence you can manage a caseload without daily supervision. Call out specific examples of independently coordinating referrals, tracking family progress, and resolving issues without escalating everything to a supervisor.
Get comfortable with remote intake and documentation tools
Organizations hiring family advocates remotely almost always use digital intake platforms, secure messaging systems, or cloud-based case management software. Naming the tools you've used, such as EHR systems, teleconferencing platforms, or secure client portals, signals you can hit the ground running.
Remote Family Advocate Jobs: Frequently Asked Questions
How do I get a remote family advocate job?
Target organizations that already run distributed teams, such as remote-first nonprofits, telehealth platforms, and virtual case management programs, since they've built workflows that support family advocates working off-site. Remote hiring managers screen heavily for self-direction, clear written communication, and comfort with video conferencing and case documentation tools. Candidates who can show async communication habits and documented client outcomes in a previous role stand out most.
Which companies hire remote family advocates?
Remote family advocate roles are posted by ProSomnus, University of Utah, and Aon and others right now, based on current remote listings on Migrate Mate as of November 2026. These include remote-first nonprofits, distributed healthcare organizations, and virtual social services programs that have structured their teams to operate fully online.
Can you get a remote family advocate job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to work independently from day one with minimal in-person supervision. Volunteer case coordination, community outreach work, or virtual peer-support roles can substitute for paid experience. Organizations hiring entry-level remote candidates typically look for strong written communication samples, comfort with client-facing video calls, and familiarity with digital case management or intake platforms.
Do you need a degree for remote family advocate jobs?
Not always. Many remote employers weigh demonstrated client-support experience, knowledge of community resources, and strong communication skills alongside or instead of a formal degree. Some roles do require a bachelor's in social work, psychology, or a related field, but others accept equivalent work history. Showing concrete outcomes, such as families connected to services or cases closed successfully, carries real weight in remote hiring decisions.
Which industries hire the most remote family advocates?
The sectors hiring the most remote family advocates are Technology & Software and Non-Profit & Social Services, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed teams to deliver family support services across wide geographic areas without requiring advocates to be on-site.
See All 38 Remote Family Advocate Jobs
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