Remote Health Unit Coordinator Jobs
Remote health unit coordinator jobs are open across the U.S. in healthcare administration, hospital systems, and health information management, with distributed teams at telehealth companies, health tech firms, and large hospital networks leading hiring. Employers hiring remotely right now include Optum, MedStar Health, and American Traveler. Find a role that fits below and apply directly.
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About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the team
Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform.
At Rippling, we are actively seeking enthusiastic individuals to join our Customer Support team. We value candidates who are eager to learn and passionate about growing their skills in a dynamic, fast-paced environment. We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development. If you are motivated, quick to adapt, and excited about contributing to a team that helps businesses operate more efficiently, we encourage you to apply and bring your unique talents to Rippling.
What you will do
- Become a product expert - Develop and maintain a deep understanding of scheduling and time attendance products, supporting shift-based workplaces. Provide accurate information and assistance to both customers and colleagues
- Take charge of customer issues from start to finish, while working in a dynamic and fast-paced environment
- Provide personalized and professional support by responding promptly to external customers via chat, email, and video conferencing to resolve basic to complex inquiries.
- Resolve product or service issues by understanding the customer's issue, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
- Proactively communicate and collaborate via Slack and other company channels, with our distributed team to provide consistent and reliable support.
- Respond to customer reviews on various App Review platforms.
- Successfully utilize resources available to assist customers, including Confluence, Jira, Salesforce, HubSpot, Slack, Help Center, etc, and properly document details from interactions.
- Assist internal customers and peers with product and process questions via Slack.
- Troubleshoot and report new or possible product defects in collaboration with Senior Support Specialists.
- Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers
- Exercise sound judgement in ambiguous situations with limited information.
- Bring energy, optimism, and professionalism to internal and external customer interactions.
- Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.
What you will have
- Bachelor's degree
- 1-4 years of customer support experience in a SaaS business
- Demonstrated experience in problem-solving, troubleshooting a SaaS product, with attention to detail.
- Curiosity, resourcefulness, and dependability - getting joy from going above and beyond to make customers successful.
- Time management skills and ability to prioritize
- Excellent communication skills, both written and verbal (in English)
- The ability to work remotely between the hours of 7:00AM-7:00 PM CST
- Able to reliably work scheduled shifts including some weekends and holidays.
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive hourly rate + bonus + benefits. The compensation for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
Base Pay:
$22.19-$23.49 per hour
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Who's Hiring



Top Industries Hiring
- Insurance
- Electronics & Hardware
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote health unit coordinator jobs.
- High school diploma or GED with completion of an accredited health unit coordinator program
- Proficiency with electronic health record systems such as Epic, Cerner, or Meditech
- Strong medical terminology knowledge applicable to the assigned unit's specialty
- Ability to coordinate physician orders, transcribe orders accurately, and maintain patient charts
- Effective communication and prioritization skills in a high-volume, fast-paced nursing station
- NAHUC certification preferred or required by many acute care hospital employers
Tips for Your Remote Health Unit Coordinator Job Search
Apply early to remote roles that fit
Migrate Mate lists remote health unit coordinator openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through unrelated postings.
Demonstrate EHR proficiency in your resume
Remote health unit coordinator employers screen heavily for hands-on experience with electronic health record systems. Name the specific platforms you have used, such as Epic or Cerner, and describe the workflows you managed in those systems.
Show async communication skills concretely
Remote coordinators document, escalate, and communicate entirely in writing. Include examples in your application of how you have communicated across care teams without in-person contact, whether through secure messaging, email, or coordination notes in a clinical system.
Prepare for remote interview workflow scenarios
Remote hiring managers for this role often use scenario-based interview questions about managing competing priorities without direct supervision. Practice walking through how you would triage an urgent physician order, a missing lab result, and a documentation backlog simultaneously while working remotely.
Remote Health Unit Coordinator Jobs: Frequently Asked Questions
How do I get a remote health unit coordinator job?
Remote health unit coordinator roles go to candidates who can demonstrate self-direction and clear written communication from day one. Telehealth companies and distributed hospital administration teams look for experience with electronic health record systems, strong documentation habits, and the ability to coordinate care teams without in-person cues. Highlighting async communication skills and familiarity with remote collaboration tools gives your application a concrete edge.
Which companies hire remote health unit coordinators?
Employers currently hiring remote health unit coordinators include Optum, MedStar Health, and American Traveler, per current remote listings on Migrate Mate as of November 2026. Remote hiring for this role is concentrated at telehealth platforms, large health systems managing distributed administrative staff, and health information management firms operating across multiple sites.
Can you get a remote health unit coordinator job with no experience?
Yes, but remote entry-level roles are harder to land because you must troubleshoot independently without on-site support from day one. Smaller telehealth startups and health tech companies are more open to entry-level remote candidates. Showing proficiency with electronic health records, medical terminology coursework, and any administrative volunteer or internship work demonstrates readiness and opens the door.
Do you need a degree for remote health unit coordinator jobs?
Not always. Many remote employers weigh a health unit coordinator certificate or medical administrative training program equally alongside a degree. Demonstrated experience with EHR platforms, strong organizational skills, and a history of managing clinical documentation accurately often carry as much weight as formal education for remote roles.
Which industries hire the most remote health unit coordinators?
The sectors hiring the most remote health unit coordinators are Insurance, Electronics & Hardware, and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of November 2026. These sectors hire health unit coordinators remotely because their administrative and care coordination workflows operate across distributed clinical and non-clinical teams.
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