Remote Information and Referral Specialist Jobs
Remote information and referral specialist jobs are open across the U.S. at remote-first organizations and distributed teams in healthcare, social services, and nonprofit sectors. Employers hiring remotely right now include Leadling, Paradigm, and micro1. See the openings below and apply to the ones that match your experience.
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Showing 5 of 25+ Remote Information and Referral Specialist jobs
About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Program Overview
About The Role
SafeGuard Services (SGS), a subsidiary of Peraton, performs data analysis, investigation, and medical review to detect, prevent, deter, reduce, and make referrals to recover fraud, waste, and abuse.
We are looking to add a Fraud Referral Specialist to our SGS team of talented professionals.
What you'll do:
The position requires the individual to use a variety of tools to assist in the evaluation of referrals and complaints, as well as development of investigations to identify potential fraud. Development of investigations commonly include responding to referrals from other entities, fielding requests for data and support, analyzing and interpreting claims data for aberrancies, conducting interviews, and reporting findings with a focus on taking quick and appropriate follow up actions. Follow up actions commonly include referrals to field investigative teams or to the data team for further analysis.
- Perform research and draw conclusions
- Present issues of concern, citing regulatory violations, alleging schemes or scams to defraud the Government
- Organize a case file, accurately and thoroughly document all steps taken
- Conduct background investigation on providers within the Medicare program
- Compose correspondence, reports, and referral summary letters
- Educate providers, provider associations, law enforcement, other contractors, and beneficiary advocacy groups on program safeguard matters
- Telework available from AL, GA, FL, NC, SC, TN, VA, WV
Qualifications
Basic Qualifications:
- 0 years with BS/BA; 4 years with a HS Diploma/equivalent
- Strong interpersonal, analytical, research, and organizational skills are required
- Excellent verbal and written communications
- Strong PC knowledge and skills
- Strong use of Excel and being able to sort and filter data
- Strong time management and organizational skills required
- Self-driven and motivated
- U.S. citizenship required
Desirable Qualifications:
- 1 or 2 years of investigative or analytical experience preferred
- This position may require the incumbent to appear in court to testify about work findings.
- Ability to communicate effectively, internally, and externally
- Ability to interpret laws and regulations
- Ability to handle confidential material
- Ability to report work activity on a timely basis
- Ability to work independently and as a member of a team to deliver high-quality work
- Ability to attend meetings, training, and conferences, some overnight travel required
Details
Target Salary Range: $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Program Overview
About The Role
SafeGuard Services (SGS), a subsidiary of Peraton, performs data analysis, investigation, and medical review to detect, prevent, deter, reduce, and make referrals to recover fraud, waste, and abuse.
We are looking to add a Fraud Referral Specialist to our SGS team of talented professionals.
What you'll do:
The position requires the individual to use a variety of tools to assist in the evaluation of referrals and complaints, as well as development of investigations to identify potential fraud. Development of investigations commonly include responding to referrals from other entities, fielding requests for data and support, analyzing and interpreting claims data for aberrancies, conducting interviews, and reporting findings with a focus on taking quick and appropriate follow up actions. Follow up actions commonly include referrals to field investigative teams or to the data team for further analysis.
- Perform research and draw conclusions
- Present issues of concern, citing regulatory violations, alleging schemes or scams to defraud the Government
- Organize a case file, accurately and thoroughly document all steps taken
- Conduct background investigation on providers within the Medicare program
- Compose correspondence, reports, and referral summary letters
- Educate providers, provider associations, law enforcement, other contractors, and beneficiary advocacy groups on program safeguard matters
- Telework available from AL, GA, FL, NC, SC, TN, VA, WV
Qualifications
Basic Qualifications:
- 0 years with BS/BA; 4 years with a HS Diploma/equivalent
- Strong interpersonal, analytical, research, and organizational skills are required
- Excellent verbal and written communications
- Strong PC knowledge and skills
- Strong use of Excel and being able to sort and filter data
- Strong time management and organizational skills required
- Self-driven and motivated
- U.S. citizenship required
Desirable Qualifications:
- 1 or 2 years of investigative or analytical experience preferred
- This position may require the incumbent to appear in court to testify about work findings.
- Ability to communicate effectively, internally, and externally
- Ability to interpret laws and regulations
- Ability to handle confidential material
- Ability to report work activity on a timely basis
- Ability to work independently and as a member of a team to deliver high-quality work
- Ability to attend meetings, training, and conferences, some overnight travel required
Details
Target Salary Range: $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
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Find JobsRemote Information and Referral Specialist Job Market
Who's Hiring
- Leadling12
- Paradigm2
- micro11
- Peraton1
- Talkiatry1
What Employers Look For
The qualifications that appear most often in remote information and referral specialist jobs.
- Associate or bachelor's degree in social work, human services, or a related field
- Experience maintaining or searching a community resource database such as iCarol or Refer360
- Strong active listening and telephone communication skills for high-volume call environments
- AIRS Certified Information and Referral Specialist (CIRS) credential preferred or required
- Ability to assess caller needs and match them to appropriate community services quickly
- Bilingual proficiency in English and Spanish or another language for underserved populations
Tips for Your Remote Information and Referral Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote information and referral specialist openings from across the U.S. in one place. Search roles that match your skills and apply directly, since remote positions attract high applicant volume and move quickly once posted.
Show your async communication skills upfront
Remote employers want to see that you can document referrals clearly and follow up without prompting. Include a brief example in your cover letter of how you've handled client intake or resource navigation in writing, whether through email, ticketing systems, or case notes.
Get fluent in remote case management tools
Platforms like Salesforce, Apricot, iCarol, and 211 database systems are standard in remote information and referral work. Name the platforms you've used in your resume and be ready to describe how you used them to track client needs and referral outcomes during interviews.
Prepare for scenario-based remote interviews
Remote hiring managers for this role often ask how you'd handle a caller in crisis with no supervisor available, or how you prioritize follow-up across a high-volume queue. Practice clear, step-by-step answers that show you can triage independently and document decisions accurately.
Remote Information and Referral Specialist Jobs: Frequently Asked Questions
How do I get a remote information and referral specialist job?
Target remote-first nonprofits, managed care organizations, and social services agencies that run distributed service teams, since these employers hire information and referral specialists without requiring an on-site presence. Remote employers screen heavily for self-direction, clear written communication, and proficiency with case management or CRM platforms. Demonstrating that you can triage client needs, document referrals accurately, and follow up asynchronously gives you a real edge.
Which companies hire remote information and referral specialists?
Employers currently hiring remote information and referral specialists include Leadling, Paradigm, and micro1, per current remote listings on Migrate Mate as of November 2026. These tend to be remote-first nonprofits, health plan administrators, and social services organizations that run distributed service and community outreach teams.
Can you get a remote information and referral specialist job with no experience?
Yes, but remote entry roles are harder to land because you're expected to work independently from day one without in-person supervision. Focus on remote-first nonprofits and community health organizations, which hire entry-level remote more often than corporate employers. Volunteer call-center work, completed 211 or helpline training, and strong written communication samples can open the door when direct experience is thin.
Do you need a degree for remote information and referral specialist jobs?
Not always. Many remote employers in social services and community health prioritize demonstrated knowledge of local and national resource databases, strong active-listening skills, and accurate documentation over a specific credential. A human services, social work, or related degree helps with competitive roles, but completed certification programs and verifiable call-center or case management experience carry real weight with remote hiring teams.
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