Remote Intake Officer Jobs
Remote intake officer jobs are open across the U.S. at remote-first firms and distributed teams in healthcare, legal services, social services, and financial operations. Employers hiring remotely right now include Parmele Disability Advocates, CareHarmony, and Optum. See the openings below and apply to the ones that match your experience.
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Patient Intake Specialist (Licensed DPT Required) For Cash Sports Clinic - PART TIME
Why This Role Exists
Before a patient ever walks through our door or starts their recovery, they need to believe it’s possible and feel safe taking that first step. That’s where you come in.
As our Patient Intake Specialist (Doctor of Physical Therapy), you’re not just scheduling appointments. You’re the first connection. The first impression. The first voice of hope.
You’ll guide people from hesitation to commitment. Often when they’re in pain, overwhelmed by options, or unsure what to do next. The way you speak with them, educate them, and encourage them can be the reason they choose to take action and change their health trajectory.
If you’re a licensed DPT who became a physical therapist to make a difference, this role lets you do that at scale.
What You’ll Be Doing
You’ll be responsible for helping people follow through on their intent to get better whether they came through an ad, referral, or past experience with us.
- Guide new patients from first contact to scheduled and arrived evaluation
- Connect with: Inbound leads (Facebook/Instagram ads, Google Ads, website, social media DMs, word-of-moth and partner referrals)
- Follow-ups and callbacks and occasional outbound DMs/texts
- Reconnect with patients who canceled, no-showed, or fell off their plan
- Confirm, remind, and reschedule appointments with a focus on same-week evaluations
- Use phone, text, and email to stay in touch - logging every interaction in our CRM/EMR
- Follow scripts (built by PTs), while personalizing them to the person in front of you
What Success Looks Like
This is a performance role, but it’s patient-centered performance. You’re measured by the impact you help us create.
- 18–22 attended evaluations per week from your bookings
- ≥90% show rate on your booked evals
- Every lead in CRM/EMR has a next step—no one gets forgotten
- More people saying yes → more lives changed → stronger clinic outcomes
Comission pay is based on attended evaluations, not bookings, because we believe showing up is the first win.
Compensation
- Base pay: $20/hour (W2, hourly)
- $50 per attended eval
- $75 per show beyond 18 in a week
- On-target earnings (full time): $80k–$95k/year at 20 shows/week
- No cap on earnings - performance rewards impact
This role has potential to turn into a full-time (salaried) position.
You’re a Great Fit If You’re…
- A licensed Doctor of Physical Therapy (DPT) – this is non-negotiable
- Purpose-driven: You chose this profession to help people
- Energized by meaningful conversations: You know how to lead with empathy and guide with clarity
- Comfortable with a high-volume communication role (60–100+ touches/day)
- Emotionally intelligent: You read people well and handle objections with compassion
- Charismatic and confident: You build trust quickly and hold space for people to take action
- Organized and detail-oriented: You never leave a patient hanging
- Open to performance pay: You like knowing your impact ties directly to your income
- Familiar with CRM/EMR systems, texting platforms, call tools, and digital workflows
- Bonus: You’ve worked in a clinic or scheduling/sales setting before
Schedule & Tools
- 15-20 hours/week
- Flexibility needed for early evening confirmations and occasional weekends
- We provide: onboarding, training, CRM/EMR access, scripts, and weekly feedback loops
Our Culture
- Clear expectations, scoreboards, and accountability
- Zero micromanagement. Just alignment, clarity, and performance
- We move fast, share wins, and support each other
- Most importantly: we exist to help people live pain-free, active lives and we take that seriously
How to Apply
If you’re a licensed physical therapist (DPT) who wants to help more people start their healing journey, not just finish it, you’ll thrive here.
Apply and we’ll get back to you within 24 hours with next steps.
We can’t help people who never show up. You’ll be the reason they do.
Pay: $20.00 - $120.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: Remote
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Who's Hiring


Top Industries Hiring
- Insurance
What Employers Look For
The qualifications that appear most often in remote intake officer jobs.
- Experience conducting client assessments or screenings in a healthcare, corrections, or social services setting
- Proficiency with case management or electronic health record software
- Knowledge of HIPAA regulations and confidential data handling procedures
- Bachelor's degree in social work, psychology, criminal justice, or a related field
- Strong verbal communication skills for working with distressed or high-risk populations
- Familiarity with community referral networks and social service resources
Tips for Your Remote Intake Officer Job Search
Apply early to remote roles that fit
Migrate Mate lists remote intake officer openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Show async communication skills upfront
Remote intake officer employers screen for written clarity before anything else. Use your cover letter and resume summary to demonstrate you can document cases, communicate with clients, and flag issues entirely in writing, without relying on in-person check-ins.
Highlight case management software experience
Remote employers expect you to hit the ground running in tools like Salesforce, Clio, or similar case intake platforms. Name the specific software you've used and describe the intake volume or workflow you managed, not just the fact that you used it.
Prepare for a remote-specific interview format
Many remote intake officer interviews include a written scenario or async video question to assess how you'd handle a client intake without real-time support. Practice documenting a mock intake case clearly and completely, as if the reviewer has no context beyond what you write.
Remote Intake Officer Jobs: Frequently Asked Questions
How do I get a remote intake officer job?
Target companies with distributed teams in healthcare, legal services, and social services, as these sectors post the most remote intake officer roles. Remote employers screen heavily for written communication, self-direction, and the ability to manage case intake workflows without in-person oversight. Demonstrating experience with case management software, secure document handling, and async communication gives your application a clear edge.
Which companies hire remote intake officers?
Remote intake officer roles are posted by Parmele Disability Advocates, CareHarmony, and Optum and others right now, based on current remote listings on MigrateIate as of November 2026. These tend to be remote-first organizations and distributed teams across healthcare, legal, financial services, and social services sectors.
Can you get a remote intake officer job with no experience?
Yes, but remote entry-level intake officer roles are harder to land because employers expect you to work independently from day one with minimal hand-holding. Remote-first healthcare and nonprofit organizations are most likely to hire entry-level candidates. Showing proficiency in case management or CRM tools, strong written communication skills, and any client-facing or administrative work opens the door.
Do you need a degree for remote intake officer jobs?
Not always. Many remote employers care more about demonstrated skills than a specific credential, particularly your ability to handle sensitive client information, document cases accurately, and communicate clearly in writing. Relevant certifications, case management software experience, and a history of client-facing administrative work can carry as much weight as a degree in practice.
Which industries hire the most remote intake officers?
Most remote intake officer openings sit in Insurance, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams that need intake officers to screen, document, and route client cases entirely through digital workflows.
See All 52 Remote Intake Officer Jobs
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