Remote IT Operations Specialist Jobs
Remote IT Operations Specialist jobs are available nationwide at employers like Veeva Systems, Viant Medical, and Miratech and other distributed teams, at every experience level. Find a role that fits below and apply directly.
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Senior Specialist, IT Network Support – Operations
Remote | Travel Throughout U.S. & Canada | Airport Environment
$92,000 - $100,000 / year
Build the Networks That Keep Airports Running
At SSP America, technology powers millions of traveler experiences every year. We're looking for a Senior Specialist, IT Network Support to lead the design, implementation, support, and optimization of network infrastructure across our airport restaurant operations throughout North America.
This isn't a desk-only support role.
You'll partner with construction teams during new restaurant openings, troubleshoot complex network issues, oversee network performance and security, and serve as the technical expert supporting critical operational environments in some of the busiest airports in the world.
If you enjoy solving challenging network problems, building scalable infrastructure, and working directly with operations teams in the field, we'd like to talk with you.
What You'll Do
- Design, implement, and support enterprise network infrastructure across airport locations
- Partner with construction, infrastructure, and communications teams on new restaurant openings and remodels
- Serve as the escalation point for advanced network troubleshooting
- Configure and support routers, switches, firewalls, Wi-Fi, VPNs, DNS, DHCP, and cloud-based networking environments
- Monitor network performance and proactively identify improvements
- Maintain network security standards and support compliance initiatives
- Review and validate network diagrams and technical documentation
- Lead network-related projects from planning through implementation
- Collaborate with vendors, airport authorities, business partners, and internal stakeholders
What You Bring
- 5+ years of hands-on network engineering, network support, or infrastructure experience
- Strong troubleshooting experience in enterprise networking environments
- Expertise with TCP/IP, DNS, DHCP, Wi-Fi, routing, switching, and firewall technologies
- Experience reading and creating network topology diagrams
- Knowledge of network security best practices and standards
- Ability to communicate technical concepts to non-technical audiences
- Willingness to travel extensively throughout the U.S. and Canada
Preferred Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field
- Cisco Meraki experience
- Knowledge of VPN, PCI, POS environments
- Network+ certified, or able to demonstrate proficiency consistent with Network+ certification-level knowledge
- Experience supporting distributed multi-site environments
Why SSP?
- Remote position with significant field exposure
- Opportunity to influence technology across hundreds of restaurant locations
- Work on new airport openings and major infrastructure projects
- Collaborative environment with Operations, Construction, and IT leadership
- Competitive compensation and benefits
- Dynamic hospitality environment across multiple airport locations
- Career growth within a global airport hospitality company
- Comprehensive benefits including medical, dental, vision, and retirement programs
- Paid time off and paid holidays
Diversity Statement
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Senior Specialist, IT Network Support – Operations
Remote | Travel Throughout U.S. & Canada | Airport Environment
$92,000 - $100,000 / year
Build the Networks That Keep Airports Running
At SSP America, technology powers millions of traveler experiences every year. We're looking for a Senior Specialist, IT Network Support to lead the design, implementation, support, and optimization of network infrastructure across our airport restaurant operations throughout North America.
This isn't a desk-only support role.
You'll partner with construction teams during new restaurant openings, troubleshoot complex network issues, oversee network performance and security, and serve as the technical expert supporting critical operational environments in some of the busiest airports in the world.
If you enjoy solving challenging network problems, building scalable infrastructure, and working directly with operations teams in the field, we'd like to talk with you.
What You'll Do
- Design, implement, and support enterprise network infrastructure across airport locations
- Partner with construction, infrastructure, and communications teams on new restaurant openings and remodels
- Serve as the escalation point for advanced network troubleshooting
- Configure and support routers, switches, firewalls, Wi-Fi, VPNs, DNS, DHCP, and cloud-based networking environments
- Monitor network performance and proactively identify improvements
- Maintain network security standards and support compliance initiatives
- Review and validate network diagrams and technical documentation
- Lead network-related projects from planning through implementation
- Collaborate with vendors, airport authorities, business partners, and internal stakeholders
What You Bring
- 5+ years of hands-on network engineering, network support, or infrastructure experience
- Strong troubleshooting experience in enterprise networking environments
- Expertise with TCP/IP, DNS, DHCP, Wi-Fi, routing, switching, and firewall technologies
- Experience reading and creating network topology diagrams
- Knowledge of network security best practices and standards
- Ability to communicate technical concepts to non-technical audiences
- Willingness to travel extensively throughout the U.S. and Canada
Preferred Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field
- Cisco Meraki experience
- Knowledge of VPN, PCI, POS environments
- Network+ certified, or able to demonstrate proficiency consistent with Network+ certification-level knowledge
- Experience supporting distributed multi-site environments
Why SSP?
- Remote position with significant field exposure
- Opportunity to influence technology across hundreds of restaurant locations
- Work on new airport openings and major infrastructure projects
- Collaborative environment with Operations, Construction, and IT leadership
- Competitive compensation and benefits
- Dynamic hospitality environment across multiple airport locations
- Career growth within a global airport hospitality company
- Comprehensive benefits including medical, dental, vision, and retirement programs
- Paid time off and paid holidays
Diversity Statement
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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Find JobsRemote IT Operations Specialist Job Market
Who's Hiring
- Veeva Systems5
- Viant Medical4
- Miratech3
- Whatnot2
- Henderson Engineers2
Top Industries Hiring
- Technology & Software13
- Medical Devices4
- Retail3
- Consulting & Professional Services3
- Banking & Financial Services2
What Employers Look For
The qualifications that appear most often in remote IT operations specialist jobs.
- Experience managing Windows Server, Linux, or cloud infrastructure environments
- Proficiency with ticketing and ITSM platforms such as ServiceNow or Jira
- Knowledge of networking fundamentals including TCP/IP, DNS, VPNs, and firewalls
- Relevant certification such as CompTIA Network+, ITIL Foundation, or a Microsoft associate credential
- Experience with monitoring and alerting tools such as Nagios, Datadog, or SolarWinds
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your Remote IT Operations Specialist Job Search
Tailor your resume to the stack
IT operations roles vary widely by environment. List the specific platforms you've managed, whether that's Windows Server, VMware, Azure, or ServiceNow, so hiring managers can immediately see you've worked in their stack, not just a generic IT setting.
Quantify uptime and incident metrics
Hiring managers for IT operations roles respond to operational proof. Replace vague bullets like 'maintained systems' with specifics: how many servers you managed, ticket resolution rates, or downtime you reduced. Concrete outcomes separate your resume from a list of duties.
Highlight relevant certifications prominently
CompTIA A+, Network+, ITIL Foundation, and Microsoft or AWS associate certifications are frequently listed as requirements. Place these near the top of your resume, not buried in a footer, especially when applying to roles that list them as preferred or required.
Apply early to roles that fit
Migrate Mate lists it operations specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based technical screens
IT operations interviews frequently include live troubleshooting scenarios, like diagnosing a network outage or walking through a failed deployment. Practice explaining your diagnostic process out loud, including how you prioritize, escalate, and communicate during an active incident.
Negotiate beyond base salary
IT operations roles often come with on-call requirements, shift differentials, or certification reimbursement. Before accepting an offer, clarify on-call frequency, whether overtime is compensated, and whether the employer covers certification exam fees, which can add meaningful value to the total package.
Remote IT Operations Specialist Jobs: Frequently Asked Questions
How do I get a remote IT operations specialist job?
Target companies that already run distributed teams, since they hire remotely by default and know how to onboard someone they never meet in person. Remote IT operations specialist employers screen hard for self-direction and clear written communication on top of the core skills, so show evidence you can own work without someone over your shoulder. Apply to the openings above that match your experience.
Which companies hire remote IT operations specialists?
Employers currently hiring remote IT operations specialists include Veeva Systems, Viant Medical, and Miratech, per current remote listings on Migrate Mate as of June 2026. Remote-first firms and large companies running distributed teams post the most remote IT operations specialist roles.
Can you get a remote IT operations specialist job with no experience?
Yes, but it is harder than an on-site role, because remote work expects you to operate independently from the start. Entry-level remote IT operations specialist openings do exist, especially at remote-first companies, and a portfolio of real work helps more than a long resume. Applying broadly to the roles that fit improves your odds.
Do you need a degree for remote IT operations specialist jobs?
Not always. Many employers hire remote IT operations specialists on demonstrated skills and prior work rather than a specific degree, though some larger companies still prefer one. Showing relevant results matters more than a credential for most remote IT operations specialist roles.
Which industries hire the most remote IT operations specialists?
The sectors hiring the most remote IT operations specialists are Technology & Software, Medical Devices, and Retail, based on current remote listings on Migrate Mate as of June 2026. These sectors run distributed teams and hire IT operations specialists remotely most consistently.
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