Remote IT Service Delivery Jobs
Remote IT Service Delivery jobs are open across managed services, enterprise IT, healthcare systems, and financial services at distributed teams and remote-first organizations, from coordinator-level roles to senior service delivery managers overseeing global support operations. Employers hiring remotely right now include Huntington Bank, Enbridge, and Plexlane. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 10+ Remote IT Service Delivery jobs
Posting End Date:
November 18, 2026Employee Type:
Regular-Full timeUnion/Non:
This is a non-union positionThe Manager TIS, Gas Distribution and Digital/AI Delivery provides strategic leadership for solution architecture, artificial intelligence delivery, across Gas Distribution.
This role leads a team of technology professionals to develop secure, scalable, and practical solutions that support business transformation, application simplification, innovation, and long-term technology roadmaps.
What You Will Do
- Manage the delivery of AI/ Digital solutions for GDS, working with business and technology partners to identify opportunities, prioritize initiatives, and support the responsible implementation of emerging capabilities.
- Partner with business leaders, Enterprise Architecture, delivery teams, shared services, and vendors to translate complex requirements into practical solutions, resolve architectural challenges, and build alignment across stakeholders. Lead, coach, and develop solution architects and other technology professionals while promoting collaboration, technical quality, continuous improvement, knowledge sharing, and experimentation.
Who You Are
- You have an advanced university degree in Computer Science, Computer Engineering, Information Technology, Business Administration, or a related field, combined with at least 10 years of progressively responsible technology experience.
- Expert knowledge of solution architecture within a complex utility or enterprise application environment, including strong knowledge of application, data, integration, infrastructure, and security architecture.
- Demonstrated experience leading technology delivery, business transformation, or architecture initiatives, with the ability to manage multiple priorities, dependencies, risks, and stakeholder expectations. You are a strategic and analytical leader who can evaluate emerging technologies, including AI, and translate technical concepts, risks, and recommendations into clear business language.
Salary Ranges from $135,000.00 – $195,000.00 USD for US locations based upon candidate’s experience, skills, and internal equity. Applicable compensation policies and guidelines apply to internal candidates.
Physical Requirements include but are not limited to:
Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.
Mental Requirements (Both Field & Office) include but are not limited to:
Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.
Benefits:
- A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
- A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
- Valuable retirement savings plans, including a savings plan with company stock as an investment option.
- Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
- An Employee and Family Assistance Program.
- A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being. Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.
Enbridge is committed to using AI responsibly. AI may assist with certain recruiting activities, but it is not used to make employment decisions. All employment decisions are made by people.
At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com .
Information For Applicants:
- Enbridge is committed to using AI responsibly. AI may assist with certain recruiting activities, but it is not used to make employment decisions. All employment decisions are made by people.
- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check.
To learn more about us, visit www.enbridge.com
Posting End Date:
November 18, 2026Employee Type:
Regular-Full timeUnion/Non:
This is a non-union positionThe Manager TIS, Gas Distribution and Digital/AI Delivery provides strategic leadership for solution architecture, artificial intelligence delivery, across Gas Distribution.
This role leads a team of technology professionals to develop secure, scalable, and practical solutions that support business transformation, application simplification, innovation, and long-term technology roadmaps.
What You Will Do
- Manage the delivery of AI/ Digital solutions for GDS, working with business and technology partners to identify opportunities, prioritize initiatives, and support the responsible implementation of emerging capabilities.
- Partner with business leaders, Enterprise Architecture, delivery teams, shared services, and vendors to translate complex requirements into practical solutions, resolve architectural challenges, and build alignment across stakeholders. Lead, coach, and develop solution architects and other technology professionals while promoting collaboration, technical quality, continuous improvement, knowledge sharing, and experimentation.
Who You Are
- You have an advanced university degree in Computer Science, Computer Engineering, Information Technology, Business Administration, or a related field, combined with at least 10 years of progressively responsible technology experience.
- Expert knowledge of solution architecture within a complex utility or enterprise application environment, including strong knowledge of application, data, integration, infrastructure, and security architecture.
- Demonstrated experience leading technology delivery, business transformation, or architecture initiatives, with the ability to manage multiple priorities, dependencies, risks, and stakeholder expectations. You are a strategic and analytical leader who can evaluate emerging technologies, including AI, and translate technical concepts, risks, and recommendations into clear business language.
Salary Ranges from $135,000.00 – $195,000.00 USD for US locations based upon candidate’s experience, skills, and internal equity. Applicable compensation policies and guidelines apply to internal candidates.
Physical Requirements include but are not limited to:
Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.
Mental Requirements (Both Field & Office) include but are not limited to:
Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.
Benefits:
- A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
- A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
- Valuable retirement savings plans, including a savings plan with company stock as an investment option.
- Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
- An Employee and Family Assistance Program.
- A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being. Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.
Enbridge is committed to using AI responsibly. AI may assist with certain recruiting activities, but it is not used to make employment decisions. All employment decisions are made by people.
At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com .
Information For Applicants:
- Enbridge is committed to using AI responsibly. AI may assist with certain recruiting activities, but it is not used to make employment decisions. All employment decisions are made by people.
- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check.
To learn more about us, visit www.enbridge.com
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Find JobsRemote IT Service Delivery Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote IT service delivery jobs.
- ITIL 4 Foundation certification or equivalent ITSM framework knowledge
- Experience managing SLAs, KPIs, and service desk performance metrics
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or Remedy
- Bachelor's degree in information technology, computer science, or a related field
- Strong incident, problem, and change management process ownership
- Vendor and stakeholder management across cross-functional IT teams
Tips for Your Remote IT Service Delivery Job Search
Apply early to remote roles that fit
Migrate Mate lists remote it service delivery openings from across the U.S. in one place, so you can find roles that match your experience level and apply directly without sorting through non-remote listings mixed in.
Show async communication skills concretely
Remote it service delivery teams run on written handoffs, ticket documentation, and stakeholder updates that need no follow-up call. Point to specific examples: a process runbook you authored, a vendor escalation you resolved over email, or an SLA report you delivered independently.
Highlight your ITSM platform fluency
Remote employers screen for hands-on experience with ServiceNow, Jira Service Management, or Freshservice because onboarding time is limited when the team is distributed. Name the platforms, the workflows you managed, and the ticket volumes you owned.
Prepare for scenario-based remote interviews
Remote it service delivery interviews frequently test how you handle vendor escalations, SLA breaches, and cross-team coordination without walking to someone's desk. Rehearse structured answers that name the stakeholders involved, the communication channel you used, and the outcome.
Remote IT Service Delivery Jobs: Frequently Asked Questions
How do I get a remote it service delivery job?
Target companies running distributed IT operations, such as managed service providers, SaaS platforms, and large enterprises with global support teams, since those structures are built for remote service delivery from day one. Remote employers screen heavily for async communication, self-directed problem-solving, and experience with ITSM platforms like ServiceNow or Jira. Demonstrating SLA ownership and documentation habits on your resume gives you a clear edge.
Which companies hire remote it service deliverys?
Remote it service delivery roles are posted by Huntington Bank, Enbridge, and Plexlane and others right now, based on current remote listings on Migrate Mate as of November 2026. Managed service providers, cloud-first enterprises, and healthcare IT organizations account for a large share of remote postings because their distributed teams require consistent, location-independent service delivery coordination.
Can you get a remote it service delivery job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage tickets, vendors, and stakeholders without in-person guidance from day one. Your strongest path is through helpdesk or IT support roles at companies with remote onboarding programs, then moving into service delivery. Certifications like ITIL Foundation, strong written communication samples, and any experience owning a process end-to-end will open doors.
Do you need a degree for remote it service delivery jobs?
Not always. Many remote employers care more about ITIL or PMP certification, hands-on ITSM platform experience, and demonstrated SLA management than a specific degree. Mid-market managed service providers and tech companies regularly hire it service deliverys with associate degrees or no degree when candidates can show real results, such as improved incident resolution times or successful vendor contract outcomes.
See All 10 Remote IT Service Delivery Jobs
Find roles that match your experience and apply in just a few clicks.
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