Remote Managed Services Specialist Jobs

The Role

As Senior Account Executive you will build and work your own pipeline into small and mid-sized businesses across the Charlotte market, running the full cycle from first dial through close.

Ramp is structured and you are expected to learn the motion here rather than arrive with it: orientation and dial volume in the first 30 days, discovery certification and first-time appointments by 60 days, and completed appointments, new opportunities and a built pipeline by 90 days.

What You Will Own

Pipeline Generation

• Generate pipeline through cold calling, door pulls, networking events and referral asks

• Self-source the large majority of leads, as marketing supplies very little

• Sustain high outbound activity, with 125 or more dials per week as the stated norm

• Set two to three first-time appointments per week

Full Cycle Selling

• Own the full cycle from prospecting through discovery, proposal and close

• Run consultative discovery that diagnoses the business problem before pitching

• Partner with technical leadership on discoveries, onsite assessments and proposal meetings

• Hand closed clients off to Account Management rather than retaining them

Target Market

• Sell into small and mid-sized businesses of roughly 20 to 200 employees

• Work verticals including legal, financial services, healthcare, manufacturing, professional services and industrial warehouse

• Sell to CFOs, COOs, owners and office managers

• Represent an offering that is approximately 95 percent recurring managed IT, on contracts typically running one to three years

Quota and Deal Shape

• Carry an annual quota of approximately $45K MRR, around $540K ARR

• Close deals averaging roughly $4K MRR, around $48K ARR, at ten to twelve deals per year

• Work a sales cycle of approximately 60 days

Tools and Support

• Work in HubSpot, with quoting through QuoteWerks

• Draw on engineers who run the technical assessments

• Work with support from the General Manager and the technical team

What We Are Looking For

Required

• Outbound sales experience in any vertical. The industry you sold into does not have to be technology or managed services.

• You know how to sell: you have carried a number and you can describe how you hit it.

• Experience selling to small and mid-sized businesses, usually to the owner, office manager or finance lead. A background selling only into large enterprise accounts does not usually translate to this motion.

• Willingness to run sustained outbound activity, including cold calling, door pulls, networking events and referral asks

• Self-motivated and coachable, comfortable working without heavy day-to-day direction

• In-market presence, able to run in-person meetings in the assigned territory

• Based in the Charlotte, NC area

Preferred

• Outside or field sales into small businesses, running your own territory

• Full-cycle ownership from prospecting through close

• Consultative discovery that diagnoses a business problem before pitching

• Experience selling to CFOs, COOs and owners at small and mid-sized businesses

• A record of hitting quota in whatever unit your role measured, such as revenue, new accounts or appointments set

• Experience selling managed IT services or another recurring-revenue technology service

• Experience in legal, financial services, healthcare, manufacturing, professional services or industrial warehouse verticals

Why This Seat

• Uncapped commission on recurring revenue, with accelerators and a multiplier that applies retroactively to dollar one.

• A defined path from Senior Account Executive to Regional Team Lead.

• Technical support built into the sale: engineers run the assessments and technical leadership joins discoveries and proposals.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Parental leave
• Tuition reimbursement

Work Location: Remote